Jo and Karen were super nice throughout the entire process. They listened to me and were able to…read moreget me exactly what I dreamed of! The final product was even more gorgeous than I thought it would be. I highly recommend!

Our representative was very knowledgeable, yet none of the employees were dressed to sell expensive…read moreproduct. There was a delay in installation, and they had to put temporary covers on my counters, which were boards that had a highly toxic odor. When our countertops were installed , they were really nice, the backsplash was installed and grouted at later dates, and again, they were stunning. However, the grout where the tiles met the countertops cracked, my husband went to see our representative about getting them re-grouted, he was rudely spoken to by a different employee and we were told that they'd do it in the summer when the weather got better, and that cracks occur in colder weather. Following his conversation, I emailed our representative pictures and a request to get a date to repair and I did not get a response, and that email was sent on 1/15/25. I'm very disappointed in the after care service and will not recommend this company. My husband ended up caulking the area and it looks good now.

They left behind a lot a scrap and clean-up after installing, which is not the norm. The carpet is…read morenot bad quality for the price.

We recently had them replace our three bedrooms with hardwood flooring to match our existing…read morehardwood floors. They were excellent to work with throughout the entire project. Their pre-purchase services were very professional and knowledgeable. To our great satisfaction, the installation team (Jonas, Jose and Ellis) was exceptional. They approached our home as though it were their home. They were experienced, knowledgeable, and professional in all aspects. They had high standards of excellence in their work and the floors are excellent. The owner, John Norton came to our home to assess our complete satisfaction with the project. They gave us 5 Star Service! Thanks!

Masters Flooring is such a pleasure to work with. They lay new hardwood and refinished the…read moreexisting hardwood in my home. The craftsmanship is second to none and you would not even know the hardwood floor wasn't there from the beginning. The transition from room to room is seamless! They arrived when they said they would and they completed the job timely. I would highly recommend masters flooring for any of your hardwood needs!

Ronnie and his team put in a new oak hardwood floor in my remodeled kitchen and bathroom. His work…read morewas excellent from start to finish: taking out the old ceramic flooring, prepping, laying the new floor, and finishing it. The floor looks terrific!

I would give these guys 10 stars if I could. The job is done by their employees, not subs, local…read moreWest Virginia, guys born here with good English. They did my 1700 foot driveway in less than 30 minutes for $650 cash. That's only $.38 per square foot vs $400 to buy the material lowes and slave in the hot sun all day to do it yourself. They spray it on and it looks perfect and will be dry enough to drive back on in a day or two. Could not be happier best home improvement experience I've had in years.

I'm very disappointed in the substandard material used to pave our driveway. Within a few weeks, we…read morenoticed problems with the way it cured. Rather than mill up their mistake and resurface the drive correctly, Slonaker's poorly patched up the mess. Now, almost three years later, it looks terrible. New cracks emerge all the time. Other contractors estimate that the $5,130 Slonaker paving job is going to cost us up to $25,000 to fix. I cannot recommend Slonaker. Addendum: The owner has replied to my initial review and fabricated details about a tree being the cause for cracks. This is inaccurate, and certainly would not account for asphalt cracking all over the driveway, or the uncured "goo" in several locations on the drive. Plus, the job was under warranty, as per the contract. As for his crew spilling sealant all over the street in front of my neighbor's home, I'm surprised he admitted to it. I had not even mentioned that episode in an effort to keep my review focused on the major issue. But my neighbor was furious, and the incident is another example of Slonaker's bungling. The crew, who arrived six hours late, decided that hosing down the spilled sealant with water, which flowed into, and fouled, Craig's Run, was the ideal way to deal with the situation. We are very disappointed. We stand by my original conclusion: we cannot recommend Slonaker's.

ING Granite installed my wood plank 36x6 in. porcelain tile flooring and granite countertops. The…read moreflooring was installed in a random pattern and looks just like wood. The tile is very even and cut so close to the baseboard that we might not need to install quarter round. I did not have to buy the tile from ING and the installers took only 3 days. It was all done within a week after the tile arrived at my home from the vendor. ING also installed my granite. They were very accommodating on special requests that I had. The countertop included a floating bar top that turned out beautifully. His crew and employees and all very courteous and conscientious. They left the job site very clean for both jobs. They come in and do the job as schedule and done stop until they are done. I thought there prices were very fair. They can also install cabinets. I would definitely use them again and highly recommend them.

I had a bathroom remodel back in 2021 - 2022. I removed a shower and jacuzzi tub and replaced with…read morea larger shower with tile/grout as well as new flooring. The job was scheduled to done in one but ended up being four months. Below are major and minor shortcomings I experienced during the project: - One of the tile guys (contractors hired by Mountaineer) over hungover and admitted to my wife he had partied the night before. - The tile guys did not finish the tiling, (did not do side and back of a knee-wall) which forced a Mountaineer employee to come out. He did the best he could, but he is not a tile expert. - A wall outlet was installed upside down and not flush with the wall, which is a no-brainer. - Initially the shower arm was not straight and visibly angled to the right, which I had to point out to the workers to fix - another no-brainer. - The stain in ceiling that I reported from the toilet removal took over three weeks before someone came out to look at. - A Mountaineer employee who initially came out to repair the ceiling stain and adjust the crooked shower faucet handle did a horrible job as he initially set the faucet handle so it looked straight, but it was so loose it would have fallen off after the first use. When I pointed that out to him, he was not happy and said it could not be adjusted better. However, later that day, a second Mountaineer employee out who was able to satisfactory do the work that first employee could not do. - The height of the glass was discussed when the glass people (came out to measure. I specifically said I wanted the taller glass option to match the higher tile that was installed. When the glass guys (contractors hired by Mountaineer) came out to install, one of them admitted to me that the glass size written on the work order was originally 76 inches but was cross out and 72 inches written in its place (someone at Mountaineer made that change without my knowledge. - When my wife and I initially came out to Mountaineer to get the project started, we were told all glass used by your company was 3/8 inch thick all around. However, the glass that originally was delivered was only 1/4 inch thick (glass wall) on top of it being shorter than promised and had to be reordered. - The glass guys were scheduled and rescheduled to come out a total of five time before the work was actually completed. Various issues included glass parts not being ordered, glass not ordered to size promised, weather/schedule conflicts. - Last but not least, when the old jacuzzi tub was being taken out of the house, it got dropped on the bare hardwood floor leaving a deep gouge. Now, the reason I am doing a Yelp review nearly four years later is because a few months ago back spots started to appear in the grout on the floor. These black spots could not be scrubbed out. They appeared to be under the grout. The grout also appeared to be thinning out. I decided it might be best to have the shower re-grouted. I hired a knowledgeable contractor. When he dug out the old grout on the shower floor, he discovered there were a lot of "soft" areas. The shower floor was never sealed properly and allowed water to seep in. Additionally, as he was digging out some of the grout on the walls, he discovered grout was evenly filled in. Some areas of grout were only 1/16 of an inch thick with a large empty space behind. Lastly, when the shower was installed, we were told the grout never needed resealing as the sealant in the high-quality grout I was promised was used (Spectralock), was already mixed into the grout. The contractor I hired to fix Mountaineer's shoddy job said that was untrue. He recommended applying sealant every 3 - 5 years. In hindsight, I don't believe a high-quality grout was ever used. I would not recommend Mountaineer for any remodeling job.

We had both of our bathrooms renovated by this company and had a fantastic experience! Ben DeOms…read morekept in constant touch with us regarding timelines, expectations, scheduling, etc. The work crews were polite and efficient, and cleaned up after themselves every day in such a way that we barely knew they had been there. The finished products are spectacular! I recommend this company to EVERYONE!

Hard to believe this place is still in business if my experience is typical.. Trying to get quotes…read morefor hardwood floor refinish - went on their website and requested quote - no reply.. Next day called store and left message - no reply.. next day called and left message second time - asked if they were still in business - following day got a call from someone who's area code was not familiar - said someone would call me. Someone DID call me - rudely asked "what do you want!!" - said someone else would call to schedule appointment (Ain't heard back).. Called Jordans flooring in Martinsburg and had appointment in 23 minutes.. If you call Tripps and get a message saying they are busy helping another customer, just call Jordans cuz you'll never hear back from Tripps!!! Poor business..

Tripp's recently removed some ancient carpet from two rooms on our main floor, replaced it with 3"…read morered oak planks to match our existing hardwood floors, and then refinished everything. It all looks beautiful. Travis and Ethan were punctual, nice, helpful, knew everything, and really did a great job. I'm so pleased that I've now hired Tripp's to remove the old carpet from our basement and redo the whole space in vinyl laminate. Can't wait to see how great it will look and how much it will improve and update our lower level. Kenny was super helpful in educating me about LVPs- great service. Michael is so nice.

Do not use! After 2 months my shower looks like a DIY gone wrong! we even gave Connor a second…read morechance to redo it. We Will have to repay someone else to renovate his work.

We had two bathrooms, an attic, closet, bedroom floor renovated and a new kitchen sink installed…read more Can not say enough positive thug regarding the work and the design. Riverside went above and beyond what we expected. Our rooms were not square which presented problems. Thanks to everyone at Riverside, we were able to overcome this setback with solid results. Riverside as has what we thought was a good selection of products to choose from. Very professional and we highly recommend their services.