A great experience from beginning to end. Mid-Atlantic did the design and provided the materials. A…read morecontractor they recommended did the soaking tub demolition, addition of a half-wall, and then installation of no-step walk-in doorless tile shower and new bathroom floor. James understood my priorities and limited budget, we settled on a few color combinations and design elements, then I took home sample tiles to see how they looked in the sunlit room throughout the day. After a month to let the decisions settle, the contractor was setup and the materials ordered. Very important: the contractor worked directly with Mid-Atlantic, I never had to be in the middle to relay installation assistance or anything ever (including ordering a few extra tiles when we had to add a seat to the design after finding in demolition that under the tub the stairway ceiling encroached into the bathroom floor space.) All materials were politely delivered on time, James was always available for my appointments, he worked seamlessly through the COVID shutdown, and they even accepted returns of a few unused pieces to get them out of my garage. Highly recommend, there were way too many choices and gotchas to approach the design on my own. Working with a professional was the way for me. Recommended!

We had Mid-Atlantic do a complete makeover last summer so this review is very late as I write it…read more Sorry Bryan and crew (especially Sylvia) In a word they were great. Every time an issue would pop up (old house with odd dimensions) They were efficient and thoughtful throughout the entire project. If you have a project such as ours I highly recommend you contact this company. Thanks to everyone involved!

Our experience with Burkholders was excellent in every way. The sales people Ashley and Kim we…read morevery helpful thoughout our project and several changes we needed to make. The installation was perfect Mark and Chris did top notch work cleaned up after themselves and took care of minor issues quickly and professionally

Burkholder's was paid to remove an old fiberglass tub in our primary bathroom and replace it with a…read moretiled shower enclosure, They were also paid to replace the old floor with luxury vinyl tile. Their price was high, but on par with other contractors. Burkholder's sales staff is very professional and their installer is very skilled. However, there were issues. When the installer cut out the old fiberglass shower enclosure, he did nothing to contain the dust. He did not hang plastic or use an air filtration system. Also, he did not have enough tarps to cover the entire floor, so roughly one third of the floor was not protected. Before the installer was about to grout the shower, I learned he was planning to grout the corners and other areas of a shower where dissimilar construction materials meet. Having done many home improvement projects over the years, I was fairly confident those areas should be caulked and not grouted. But I wanted to be certain, so I called the grout manufacturer, Laticrete. I spoke to two technical representatives (one used to work as a professional tile installer), and both advised against grouting those areas because the grout will crack. So, I told the installer to use color matched caulk instead of grout in those areas. He said Burkholder's has never had a problem with the grout cracking, but they would order the caulk that matches the grout. When I returned later to check on his progress, I noticed the entire shower was grouted. I asked him about that and he said the owner instructed him to grout the entire shower and caulk over those areas later. Applying caulk on top of grout is also wrong and something I confirmed with Laticrete. Grout is a porous surface, so there is a high likelihood the caulk will separate from the grout and mold will form under the caulk. I questioned the owner about this in a text and he wrote, "We always caulk after grouting, with no issues." Not true, according to the installer. They never caulk their tiled shower enclosures. The owner knew what he was doing was wrong, but did it anyway. I could have insisted that Burkholder's remove the grout and replace it with color matched caulk, but I was concerned they would do a poor job, just to make a point. So, I asked them to warranty the grout against cracking for 10 years. As expected, they would only agree to warranty the grout for 17 months. The normal warranty is 12 months. After the job was finished, I asked Burkholder's for their MHIC license number, and they could not produce one. In Maryland, unless you are a subcontractor performing work for an MHIC licensed contractor, you must have an MHIC license to do home improvements. That includes bathroom remodels and installing flooring, other than carpet. If you decide to use Burkholder's, make sure they are licensed to do the work you want them to perform. Also, know the law and insist they follow it. In Maryland, you can check the status of a home improvement contractor's license by going to: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP_search/OP_search.cgi?calling_app=HIC::HIC_qselect

Excellent work he was on time and got the job done fast…read more Would highly recommend they also carry a wide variety of flooring and have a nice little showroom to look at samples and pricing.

horrible preformance, not suffice enough towards customers, keeps a bad attitude and has multiple…read morelazy workers

Jo and Karen were super nice throughout the entire process. They listened to me and were able to…read moreget me exactly what I dreamed of! The final product was even more gorgeous than I thought it would be. I highly recommend!

Our representative was very knowledgeable, yet none of the employees were dressed to sell expensive…read moreproduct. There was a delay in installation, and they had to put temporary covers on my counters, which were boards that had a highly toxic odor. When our countertops were installed , they were really nice, the backsplash was installed and grouted at later dates, and again, they were stunning. However, the grout where the tiles met the countertops cracked, my husband went to see our representative about getting them re-grouted, he was rudely spoken to by a different employee and we were told that they'd do it in the summer when the weather got better, and that cracks occur in colder weather. Following his conversation, I emailed our representative pictures and a request to get a date to repair and I did not get a response, and that email was sent on 1/15/25. I'm very disappointed in the after care service and will not recommend this company. My husband ended up caulking the area and it looks good now.

My husband and I are 100% satisfied with HG Flooring. Here is why:…read more 1. Responsiveness - They came out quickly to do the estimate. They answered all texts and emails in a timely manner. 2. Patience - They answered all questions and explained the process to us. They were in no rush to finish the job. Their concern was doing it well. 3. Professional - This company showed up on time every day. They all appeared to enjoy their job as they smiled, laughed.....and I could hear them downstairs happily singing and enjoying each other's company. The employees were kind and explained every step to us. 4. Timeliness - Never late. In fact, they were always a little early. 5. Affordable - This is NOT a cheap process. Keep in mind that there is a lot of labor involved in refinishing a floor. It takes a hours to complete. And when you have the caliber of employees that they have, you've got to pay them well to keep them. And these guys are worth keeping. So no, it is not a cheap job. But I feel like I got more than my money's worth. I could go on and on about how much I recommend this company. Two of my neighbors inquired about their work. I told them I will let them check it out, so hopefully they will get even more business in my area. They deserve it.

Henry and team installed hardwood floors in our living room, dining room, family room, and the…read morestairs. Not only was HG flooring a great price, but their team did an excellent job with installation. We also had them repair/replace a section in our kitchen that had some water damage, and you cannot even see where they installed the new flooring. Everyone on the team was courteous, and highly skilled. I cannot say enough good things to say about them. I will certainly use them again for any future jobs.

Needed quotes for a floor refinishing. The quote was competitive, if the guy had actually looked at…read morethe floor and saw that some of it was plywood and not all floorboards. Thankfully another company who we asked for a quote showed us this, and give a quote that actually got the job done as needed. A little more attention is required here.

Petersen's is hard to beat; knowledgeable sales person, professional installers, and the best…read moreprice. We will definitely use them again for our next flooring project.