I could not give this business a lower rating. We have been waiting for our carpet since February…read more3rd and it is almost October and still haven't received it. The store manager Blake Ellis is thee most dishonest person I've ever tried to do business with. She has given us dozens of excuses on why we can pick up our carpet from the order wasn't processed, the truck didn't come, it was ruined in our warehouse and we cant find. She has refused to give us a refund and we ended up having to file a charge-back with our credit card company. she lied again and said she couldn't issue a refund because we finally were fed up and filed for a charge back and when I called her POS provider Square as well as our credit card company and stated that, Square's customer service rep literally laughed and said why would they delay the process at all and that wasn't in their best interest in any way. When we try to call the store she turn the phones off and when we do happen to catch her at work ( which is extremely rarely) she hides inside and refuses to answer the door. This is the worst and most dishonest company I have ever worked with in my 43 years on this planet. PLEASE LEARN FROM MY MISTAKE AND AVOID THIS BUSINESS AT ALL COSTS. We have filed complaints with the City of Clovis, the New Mexico Attorney General (case #NMDOJ-ECS-20250827-B778), the better business borough (case #23802444), the Clovis Police Dept (case #COD C2503215722-0), Square point of sale services, as well as their carpet supplier Shaw carpets. If you value your time or money at all for the love of God do not do business with Rocky Mountain Flooring or Blake Ellis.

Blake was awesome, I called her as Lowe's refused to do a repair on carpet they installed three…read moreyears prior (stated I needed to replace the whole room). My initial call (January 27th in the afternoon) was to do an install on one of my rooms and see about a repair in the other room. Friday (January 29th) morning the installers were a the house getting things done. Shush don't tell Lowe's I saved $451 on the install for one room and it was the most professional and hassle free buy so far this year!!! Thanks Blake to you and your professional team, you guys rock. Brad

ABSOLUTELY 5 STARS - BEST REPAIR EXPERIENCE EVER!…read more From the very first call with Ana to every visit with Matt, this company is pure gold. Professional, friendly, punctual, and the kind of people who radiate good vibes the moment they pick up the phone or walk through your door. I have a pretty large, older upright freezer that I love and refuse to replace. Ana made scheduling painless--she gathered every detail, explained the whole process, prep steps, troubleshooting, and payment upfront so I knew exactly what to expect. Zero surprises, total confidence. Then Matt showed up and blew me away. He diagnosed the issue on visit #1, clearly explained my options (and the costs--always appreciated), ordered the part, returned to install it, and came back a third time just to confirm everything was running perfectly. Three visits, zero stress, and my freezer is now colder than ever. The pricing was completely fair, the communication was outstanding, and the whole experience felt like dealing with friends who actually care. EXTRA PERK: At this time, they service base housing--huge win when you're talking about a giant freezer that nobody wants to move and you're in a new town where everything in unfamiliar! If you want appliance repair done right, call this team yesterday. Ana and Matt have earned every single one of these five stars and my forever recommendation. THANK YOU!

Matt and Anna set the bar but also exceeded the gold standard of how a company should run their…read morebusiness and treat their customers. They are super polite, efficient, and excellent communicators. I sent a picture of where the ice maker was leaking, and they arrived with the correct part.

I had a stopped up kitchen drain. They showed up soon after I called, snaked out the drain flushed…read moreit out and cleaned up after. The price was reasonable. I wish every project was completed this well.

Very quick and professional. It was done right and done…read moreright the first. I will use them again.

Had an issue with the AC, but Joel, the technician, was professional, tidy, well-spoken, and honest…read moreabout the problem. He quickly got to work and fixed it. Clairborne is definitely our go-to for repair needs.

Super, Super, Super!!! Honest and reliable!!! Will not call anyone else!!! They did some work for…read moremy 81 year old mother and were super honest on what needed done and on price!!!

We called to scheduled a date/time to have a plumber come out and look at a few items. Receptionist…read moreattitude wasn't pleasant w/ my husband. However, we scheduled and The plumber was to show up between 800-1100am. Noon rolls around and no one showed up, no phone call, no text! I called and come to find out that the plumber was on "another job" and they haven't heard from him all day! People have jobs and take time away from their jobs for these scheduled appointments. No call, No show is very inconsiderate and shows how you truly feel about customers. Geez, you would think that if you charge $135/hr the least you could do is have better customer service! We cancelled the appointment and scheduled w/ someone else!

They're flaky and non communicative, just like 90% of businesses in Clovis. Try someone else.read more

I had called 14 different companies to quote me on replacing my water heater in portales and…read moreClovis.. and E & Sons had BY FAR the best prices. They are easy going people that are willing to work with you. You're getting high quality service on your home as well as customer service. Eduardo even helped me fix a separate issue with my toilet without me even having to ask, free of charge!!!

Selecting this business will be a wise choice. We had several issues with an old system which was…read moreinstalled incorrectly. Mr. Eduardo and his son went out of their way to make sure we were warm and safe. They installed a new system, created new vents, replaced old ducts, installed new ducts, , built a damper for us, and repaired the ceiling. The work was done with the minimum of disruption and they always ensured we had heat even though they were changing the system during the coldest months. They are super reliable and extremely professional.

ENM installed my new HVAC, we're the lowest bidder, and the install was neat and orderly. The unit…read moreworks great and has the best warranty of all the other bidders. ENM is a first class Heating and Air conditioning business. They will get all my HVAC work.

Service technician was very knowledgeable and was able to provide a complete diagnosis of the…read moreappliance. Although it turned out that I needed to replace the appliance, I was very pleased with the outcome of this service call. I would highly recommend this service!

Bill the service man was amazing! knowledgeable and kind. He came after I requested help through my…read morehome warrant. He has fixed several items at my house - fridge, washer, dryer. Thank you!!