We called to scheduled a date/time to have a plumber come out and look at a few items. Receptionist…read moreattitude wasn't pleasant w/ my husband. However, we scheduled and The plumber was to show up between 800-1100am. Noon rolls around and no one showed up, no phone call, no text! I called and come to find out that the plumber was on "another job" and they haven't heard from him all day! People have jobs and take time away from their jobs for these scheduled appointments. No call, No show is very inconsiderate and shows how you truly feel about customers. Geez, you would think that if you charge $135/hr the least you could do is have better customer service! We cancelled the appointment and scheduled w/ someone else!

They're flaky and non communicative, just like 90% of businesses in Clovis. Try someone else.read more

I had a stopped up kitchen drain. They showed up soon after I called, snaked out the drain flushed…read moreit out and cleaned up after. The price was reasonable. I wish every project was completed this well.

Very quick and professional. It was done right and done…read moreright the first. I will use them again.

Super, Super, Super!!! Honest and reliable!!! Will not call anyone else!!! They did some work for…read moremy 81 year old mother and were super honest on what needed done and on price!!!

Don't tell you they charge a $120 service charge just for coming to your house, even if they do…read morenothing. I asked for an estimate, they came to my house, walked around and then they left. They didn't do anything and I didn't hear from them for months. They called and said someone had dropped the ball and that they'd like to come back and try again. Again nothing, until I got a bill for $120. Finally I got an estimate of $15k to fix a leak in my shower. Completely useless and they're still trying to get the $120 for coming to my house.

I have seen the other reviews on this business and can see that Buddy's has improved their customer…read moreservice since they were posted. We first moved to Clovis in 2022 and had Buddy inspect the house. He was brutally honest on all things that needed fixed and we had the major ones fixed right away. However, this was our first house purchase and we didn't know exactly what to expect from a home inspection. We didn't realize that part of a normal house inspection doesn't require the inspector to run a camera down your sewer line to make sure that it is open and to ensure that the previous owners didn't do things to get the house sold because they knew he wouldn't check. (Long story short the air conditioner drain line was clogged, causing the air conditioner to dump water on the floor). We have used Buddy a few times since living there and, while he is hard to get ahold of directly, he now has a secretary that schedules everything for the business. The first time he came out in mid 2022, we didn't know where the filter was on the old A/C unit. He found it right away and it was completely clogged so we assumed that was why it was dumping water in the floor. A few months pass and it starts dumping water again. We call a few different people (not Buddy) who tell us the Air conditioner needs replaced completely. Fast forward to our move out and we call Buddy, whose apprentice diagnoses the problem as a clogged drain line and cleans it out. Turns out that was the problem all along. A few months prior to our move out, we paid Buddy just under $5000 to have the sewer line (that had been giving us issues since the moved in) replaced. His team was there within a day and had the job done within 2 days. It drains perfectly and they didn't make that big of a mess. I know this post is long, but the tl;dr of it is: people change. Buddy's business has improved immensely since the past reviews and they do very good, quick work. Home inspections don't typically include sewer line cameras or A/C system deep dives. Just ask the inspector and they will probably do it.

Buddy did a home inspection for us in Clovis. We were out of town buyers. He was supposed to…read moreadvise us of any issues. When we moved in, we found that nearly all the plumbing was shot. Galvanized pipe that had all collapsed in on itself. The water wouldn't run through the pipe at all as the supply lines were totally clogged, it also wouldn't drain. We've had to pull up the floor and replace drains, replaced all the interior plumbing with new etc. I'm sure he knew the house was in horrible shape, because he's married to one of the women at the real estate office. He's either totally inept, blind or a thief, you can decide which. There's no way he couldn't have known these issues. Do not hire this guy to inspect anything for you. He shouldn't be allowed to work. You are throwing your money away giving anything to him.

Called I.T.S. to service my HVAC in August, received a bill in November with a past due amount…read more Was never told by the appt setter or the technician that there would be a service charge for coming out and looking at the problem. Called numerous times and was finally told by the owner Jeff that, "there is no free service". REALLY??? Well I used another HVAC and there was no charge to come out and check my unit. Poor customer service!!

My AC went out, I called ITS and they responded within 30 minutes. They had my AC up and running…read morewithin 2 hours. When they arrived they were so nice and went right to work, I would HIGHLY recommend.