My landlord called this company after fighting with another business for over a week. Easy to fix…read moreplumbing back up. WT was extremely professional, calling me to let me know the schedule then called right before arriving at my house. The two plumbers were understanding that I was working at home, so it minimized the distraction for me. I'm and out and everything is working like it should. So happy!

We called to scheduled a date/time to have a plumber come out and look at a few items. Receptionist…read moreattitude wasn't pleasant w/ my husband. However, we scheduled and The plumber was to show up between 800-1100am. Noon rolls around and no one showed up, no phone call, no text! I called and come to find out that the plumber was on "another job" and they haven't heard from him all day! People have jobs and take time away from their jobs for these scheduled appointments. No call, No show is very inconsiderate and shows how you truly feel about customers. Geez, you would think that if you charge $135/hr the least you could do is have better customer service! We cancelled the appointment and scheduled w/ someone else!

I called in for my AC unit not cooling. They fixed it in less then 12 hours. The best customer…read moreservice I have ever had. I will always use this company. Dustin

Great service! Came out to fix leaky valve, they got the job done They are always polite and answer…read moreany questions you have. Highly recommend!

Had an issue with the AC, but Joel, the technician, was professional, tidy, well-spoken, and honest…read moreabout the problem. He quickly got to work and fixed it. Clairborne is definitely our go-to for repair needs.

Super, Super, Super!!! Honest and reliable!!! Will not call anyone else!!! They did some work for…read moremy 81 year old mother and were super honest on what needed done and on price!!!

BEST I KNOW! I've…read morebeen a maintenance man, and maintenance director, and a handyman for more than 20 years, and since I've met Rick, I'd use nobody else. Price is more than fair and always quality work. I've used Rick for my HVAC needs every time I need something! Anywhere from working on Commercial Fridges and Freezers, to installing new HVAC units, and maintenance of units. Never any problems that he couldn't figure out.

We have a standing annual contract with Rick's. Usually, we have a good experience. Today, our…read moreexperience has been less than stellar. They were scheduled to come out at 8 am this morning. We have had this appointment since they did not appear the previous week. Today, they were a no-show no-call. We called at 9:16 am and were told the guy was meeting with a supplier and then would be here. We called back an hour later and asked to speak with the owner. Kimberly raised her voice so much so I could not comprehend what she was saying. Then she hung up on me. After calling back to leave a voicemail for Richard Anderson, the owner. Kimberly then called back 3 times.We answered the 4th call, she disputed the fact that she yelled at us which indicated that she listened to the voicemail. Then she hung up again while I was trying to explain the issue. No one bothered to call and tell us that no one was showing up. We have to make preparations in order for contractors to do their work and make sure we are here. People need to take time off work and move their schedules. Ultimately, our time was not respected. The employees are typically great under most circumstances. However, Kimberly just totally surprised us with her behavior.

Johnny's company renovated our shower after we had a mold issue that caused half of the shower to…read morebe torn out. He had the vision to take a super closed in shower and completely open it up but also stay within our budget. Highly recommend Johnnys!

Do not hire this man,hes a kid that will cheat you,overcharge you put cheap stuff in your home,ruin…read moreyour carpet then replace with cheap generic carpet that NO longer matches the rest of your carpet, his carpet guy says thats too expensive im not buying it,so he didnt, the shower was supposed to be bigger its not its the same size will not fit shower chair which was the main purpose of having it larger, then left a cap in the woodwork and fill it with chaulk?. The toilet is cheap as it can be the seat keeps making me fall off wont stay put he showed me one estimate for shower size charged for that then did different also changing the paperwork!!the drain he glued in has cut my feet many times i have tried to call him since he did this crappy job he never answers me my grout is coming off since day two! Carpet is pilling and pulling aprt,my shower chair does not fit! Charged a bunch did to cheap,y ,said two days only fit me in hr on sat for four dang weeks disrupting my life,!im a disabled senior ,hes a cheat and a liar!my ins refused to pay him! Then some idiot that was new did it anyway hes now off their list,he not only did a cheap crappy job but ripped off my insurance company and me the toilet seat sinks and slips off the bowl constantlyhe wont answer my calls and i have called him a munch if times since that was over a year ago!please dont let him rip you off!, especially seniors!

My AC went out, I called ITS and they responded within 30 minutes. They had my AC up and running…read morewithin 2 hours. When they arrived they were so nice and went right to work, I would HIGHLY recommend.

Called I.T.S. to service my HVAC in August, received a bill in November with a past due amount…read more Was never told by the appt setter or the technician that there would be a service charge for coming out and looking at the problem. Called numerous times and was finally told by the owner Jeff that, "there is no free service". REALLY??? Well I used another HVAC and there was no charge to come out and check my unit. Poor customer service!!

Great work. They came out and fixed our issue with great work and we were able to get our hot water…read moreturned on. I highly recommend them.

This service call was regarding a water heater that had not been installed by JQ Heating and Air…read more They came promptly, identified the problem, and we were told that the part should be under warranty. Once the replacement part was received, they worked diligently to come the first business day and replace the part to get the water heater working again. We are thankful, completely satisfied and recommend JQ Heating and Air. They are our go to company as they have also replaced our A/C unit and it works perfectly.