We called to scheduled a date/time to have a plumber come out and look at a few items. Receptionist…read moreattitude wasn't pleasant w/ my husband. However, we scheduled and The plumber was to show up between 800-1100am. Noon rolls around and no one showed up, no phone call, no text! I called and come to find out that the plumber was on "another job" and they haven't heard from him all day! People have jobs and take time away from their jobs for these scheduled appointments. No call, No show is very inconsiderate and shows how you truly feel about customers. Geez, you would think that if you charge $135/hr the least you could do is have better customer service! We cancelled the appointment and scheduled w/ someone else!

They're flaky and non communicative, just like 90% of businesses in Clovis. Try someone else.read more

Great service! Came out to fix leaky valve, they got the job done They are always polite and answer…read moreany questions you have. Highly recommend!

I called in for my AC unit not cooling. They fixed it in less then 12 hours. The best customer…read moreservice I have ever had. I will always use this company. Dustin

ENM installed my new HVAC, we're the lowest bidder, and the install was neat and orderly. The unit…read moreworks great and has the best warranty of all the other bidders. ENM is a first class Heating and Air conditioning business. They will get all my HVAC work.

Called I.T.S. to service my HVAC in August, received a bill in November with a past due amount…read more Was never told by the appt setter or the technician that there would be a service charge for coming out and looking at the problem. Called numerous times and was finally told by the owner Jeff that, "there is no free service". REALLY??? Well I used another HVAC and there was no charge to come out and check my unit. Poor customer service!!

My AC went out, I called ITS and they responded within 30 minutes. They had my AC up and running…read morewithin 2 hours. When they arrived they were so nice and went right to work, I would HIGHLY recommend.

We have a standing annual contract with Rick's. Usually, we have a good experience. Today, our…read moreexperience has been less than stellar. They were scheduled to come out at 8 am this morning. We have had this appointment since they did not appear the previous week. Today, they were a no-show no-call. We called at 9:16 am and were told the guy was meeting with a supplier and then would be here. We called back an hour later and asked to speak with the owner. Kimberly raised her voice so much so I could not comprehend what she was saying. Then she hung up on me. After calling back to leave a voicemail for Richard Anderson, the owner. Kimberly then called back 3 times.We answered the 4th call, she disputed the fact that she yelled at us which indicated that she listened to the voicemail. Then she hung up again while I was trying to explain the issue. No one bothered to call and tell us that no one was showing up. We have to make preparations in order for contractors to do their work and make sure we are here. People need to take time off work and move their schedules. Ultimately, our time was not respected. The employees are typically great under most circumstances. However, Kimberly just totally surprised us with her behavior.

Better late then never as an over the road truck driver life gets real busy. I would like to leave…read morea review of how wonderful this company really is. I was out on the road when the ac went down. Every ac company was booked for a solid week or more before anyone could come out to the house. Then I called Ricks Comfort solutions. They said they could get someone out the next day, but to my surprise they called me back shortly after I had gotten off the phone and they had pulled some one off of another job and he would be out shortly. His name was Manny and he went above and beyond and was very informative and knowledgeable about everything and was a huge help. Theres nothing like being on the road and your family at home with out ac in the middle of this summer heat. So thanks again to Ricks Comfort Solutions and Manny for there excellent service.

Had an issue with the AC, but Joel, the technician, was professional, tidy, well-spoken, and honest…read moreabout the problem. He quickly got to work and fixed it. Clairborne is definitely our go-to for repair needs.

Super, Super, Super!!! Honest and reliable!!! Will not call anyone else!!! They did some work for…read moremy 81 year old mother and were super honest on what needed done and on price!!!

Does anyone know how to report a business to the Better Business Bureau?…read more Warning: Avoid Zia Mechanical Services (a plumber) at all costs. Seriously, people NEED to know about this. I don't want anyone else to go through this. -Charges ridiculous amounts in interests -Pressures you to pay extra in cash at his property, not offering a Zelle/Venmo/anything else besides checks which we don't have -Refuses payments when you try to pay -Then threatens to put a lien on your house and charge extra fees if you don't pay "by the end of the day" -Tries to get you to leave the cash in the mail box promising a receipt "later through email" He gave us an estimate in writing and we paid him $1000 up front, but he told us we could pay the remainder the following month. Nowhere in the estimate did we have anything about a due date or extra fees, nor did he mention it in person. I even have a text from him saying we could pay it in equal amounts over 12 months with no interest. I got another invoice with an additional $390 interest fee one month after service was rendered. I tried to pay him the original amount and he told me to get off his property, refusing payment. He pressured me for a few hours to pay him the additional undisclosed fee by the end of the day or he would put a lien on my property in the morning. Finally I agreed. When I showed up to pay, he SAID HE WASN'T HOME and we could deal with it tomorrow. This was less than an hour after his threats. Finally he told me to leave the cash in his mailbox and told me he would email me the receipt later. When I refused, he threatened a lien again and hung up. The only way I got out of this one was to pay in person in cash with witnesses present. Extortionate, unprofessional, unacceptable Is there a 0 star option?

Zia was contracted through American Home Shield to unstop a couple of drains. Zach called…read moreimmediately - asked a couple of questions then told me the claim would not be paid through AHS, but that I could hire him directly - $210 travel plus $150 / hour. I contacted AHS - and they said they would take care of it. Zach called shortly thereafter - said the claim would be paid and he would be here at 9 am the following day. 9:20 he had not arrived or called. Did not answer his phone. Finally responded to a text that claim had been cancelled. I called AHS again - claim is open and waiting on contractor to complete the work. Now I'm out my service fee and still have clogged drains.

Replaced led lights in our garage. Came out next day and was done in less than an hour. Very…read moreprofessional and courteous. I highly recommend.

From the owner: "Let Us Check Your Shorts"…read more From Snider Electric, Inc. "Snider Electric services Clovis, Portales, Tucumcari and surrounding areas. They provide top notch electrical services for residential, commercial and industrial.Whether your project is for new construction or you are remodeling and repairing, Kyle Snider & his team are the electricians for you. Free Estimates too!The electrical components in your home or oce are essential to daily operational standards. We are committed to providing you with the excellent quality, service and professionalism on every job.Snider Electric can also assist in making you a smart and eco-friendly consumer too! We can help you save money by providing a thorough evaluation of your home or business to find out what rebates and incentives you might be missing out..."