Great service! Came out to fix leaky valve, they got the job done They are always polite and answer…read moreany questions you have. Highly recommend!

I called in for my AC unit not cooling. They fixed it in less then 12 hours. The best customer…read moreservice I have ever had. I will always use this company. Dustin

We called to scheduled a date/time to have a plumber come out and look at a few items. Receptionist…read moreattitude wasn't pleasant w/ my husband. However, we scheduled and The plumber was to show up between 800-1100am. Noon rolls around and no one showed up, no phone call, no text! I called and come to find out that the plumber was on "another job" and they haven't heard from him all day! People have jobs and take time away from their jobs for these scheduled appointments. No call, No show is very inconsiderate and shows how you truly feel about customers. Geez, you would think that if you charge $135/hr the least you could do is have better customer service! We cancelled the appointment and scheduled w/ someone else!

They're flaky and non communicative, just like 90% of businesses in Clovis. Try someone else.read more

They are honest and straightforward. If they can, or cannot, do the work you need, they let you…read moreknow before you pay a service fee! ( Explain what you are having fixed with details and they speak it back to you confirming what they heard. They are careful.). They take care to clean up when they have finished with the job. Very reasonable. Prompt to get to the job, and get the work done.

I retired as Fire Chief and have lived in Portales since 2001 and have used D & D plumbing for the…read morelast five years. They installed my water heater with a very reliable brand and I have not had any problems with it for five years. They also replaced under sink supply lines and drains. They used top parts and did it in a very timely manner. They have also install my outside frost free faucets, replaced the float in my toilets and helped me plan for a septic tank replacement. I like D & D because they respond the same day and very fairly priced on their parts and labor and they back up the work they do.

Called I.T.S. to service my HVAC in August, received a bill in November with a past due amount…read more Was never told by the appt setter or the technician that there would be a service charge for coming out and looking at the problem. Called numerous times and was finally told by the owner Jeff that, "there is no free service". REALLY??? Well I used another HVAC and there was no charge to come out and check my unit. Poor customer service!!

My AC went out, I called ITS and they responded within 30 minutes. They had my AC up and running…read morewithin 2 hours. When they arrived they were so nice and went right to work, I would HIGHLY recommend.

Owner of company seemed professional and knowledgeable. He did good work fixing house water heater…read more Would recommend him to anyone.

Reliable Plumbing it's the only plumber I would consider calling. He's a veteran has years of…read moreexperience and I've never had complaint with what he charges. When I've had to use other plumbers I've always paid them more.

I had called 14 different companies to quote me on replacing my water heater in portales and…read moreClovis.. and E & Sons had BY FAR the best prices. They are easy going people that are willing to work with you. You're getting high quality service on your home as well as customer service. Eduardo even helped me fix a separate issue with my toilet without me even having to ask, free of charge!!!

Selecting this business will be a wise choice. We had several issues with an old system which was…read moreinstalled incorrectly. Mr. Eduardo and his son went out of their way to make sure we were warm and safe. They installed a new system, created new vents, replaced old ducts, installed new ducts, , built a damper for us, and repaired the ceiling. The work was done with the minimum of disruption and they always ensured we had heat even though they were changing the system during the coldest months. They are super reliable and extremely professional.

We have a standing annual contract with Rick's. Usually, we have a good experience. Today, our…read moreexperience has been less than stellar. They were scheduled to come out at 8 am this morning. We have had this appointment since they did not appear the previous week. Today, they were a no-show no-call. We called at 9:16 am and were told the guy was meeting with a supplier and then would be here. We called back an hour later and asked to speak with the owner. Kimberly raised her voice so much so I could not comprehend what she was saying. Then she hung up on me. After calling back to leave a voicemail for Richard Anderson, the owner. Kimberly then called back 3 times.We answered the 4th call, she disputed the fact that she yelled at us which indicated that she listened to the voicemail. Then she hung up again while I was trying to explain the issue. No one bothered to call and tell us that no one was showing up. We have to make preparations in order for contractors to do their work and make sure we are here. People need to take time off work and move their schedules. Ultimately, our time was not respected. The employees are typically great under most circumstances. However, Kimberly just totally surprised us with her behavior.

Better late then never as an over the road truck driver life gets real busy. I would like to leave…read morea review of how wonderful this company really is. I was out on the road when the ac went down. Every ac company was booked for a solid week or more before anyone could come out to the house. Then I called Ricks Comfort solutions. They said they could get someone out the next day, but to my surprise they called me back shortly after I had gotten off the phone and they had pulled some one off of another job and he would be out shortly. His name was Manny and he went above and beyond and was very informative and knowledgeable about everything and was a huge help. Theres nothing like being on the road and your family at home with out ac in the middle of this summer heat. So thanks again to Ricks Comfort Solutions and Manny for there excellent service.

Super competent, professional and knowledgeable people. We have used Diego and his team on multi…read morefamily complexes on 3 sites both in Texico and Clovis. The owner, Diego, and his wife, whom I've spoken to, care, and always demand a quality outcome. That sort of work ethic isn't easy to find. Tragically, we have had to unravel messes made by several, other dishonest and careless plumbers suffered from in Clovis.

Installed a faucet and turned off the garbage disposal. Didn't tell me, I thought it was broken…read more Charged $85 to come turn the switch back on. That is theft for a job they just did. Absolutely greedy, untrustworthy. Will never use again