I think these guys did a wonderful job on the floors. They were helpful, answered any questions…read morethat I had, and was very professional I absolutely recommend working with them.

The first day I came in the guy was literally looking at his watch every 30 seconds because it was…read moreclose to closing time. I thought, that's kinda rude, but whatever. This one individual doesn't speak for the entire business. So they come out the next day and measure, and the guy tells me they will have the price by the end of that day but if I wanted to come the next day I could. Waited til 1 p.m. the next day to arrive, and they did not have the quote at the business. Apparently, they guy who came and measured carries the quotes around with him instead of keeping it at the main store, which does not make much sense at all. If a customer comes up to the business, wouldn't it make more sense for the information they want to be at the business? The other thing that bothered me, is that the guy running around with my quote was obviously working, just not in store, so why couldn't his business phone be contacted he be asked over the phone how much it would cost? I am a customer and I made a special trip to your business just like I was told I could the day before to get this information, it should be there for me. I was told I would have to make another trip up to the business when the guy running around with my information was back in the store. This does not seem like a good way to earn anyones business. I will be going elsewhere.

Use them! The carpet looks great. I am rarely satisified and I love this carpet. He was quick and…read morehassle free. I highly recommend.

From the owner: Specialize in carpet and laminate flooring installation and carpet repairs. Contact us at…read more575-623-6999.

Brock's Carpet is the best! Their customer service is great! The materials are quality and their…read morecrews are hard working. Was very impressed with the competitive pricing. I highly recommend and look forward to using them again.

We were wanting tile options for two separate rooms of our house. We expected at least three…read moreoptions for each room. We had an appointment and arrived on time. The sales rep that helped us was helping a walk-in and left us waiting. Another rep at the front desk pointed to a tile that was set out for us. One tile! Absolutely no customer service. We walked out and headed elsewhere where we got the best service ever.

The product was as good as we expected, however Matt seems dishonest. We had him measure the area…read morewe wanted the flooring for and he gave an itemized quote, my husband decided to install it himself as he has done this before, saved us over $3000, and all went well. When he finished the project however, that's when my husband found out Matt padded the quote by over 100 square feet and 130 feet of trim. When he called to see about them buying back the left overs, he was told they would charge $150.00 freight, 30% restocking fee yada yada. We will be going elsewhere for the rest of our flooring needs.

My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

Winder flooring is the best business that I've dealt with since I've lived in Lubbock, Texas…read more Everything was professional from start to finish Audra and her team did a fantastic installing our floor and matching the paint exactly on our baseboards.