This business has always been a pleasant sighting when driving into and out of Portales. Decided to…read morefinally give them a call and sure glad I did! I needed help with my garage door since it wasn't opening properly and having to manually open and close it. Total inconvenience for me doing it manually :P Got a virtual consultation through yelp, set up an appointment for the next day (day of) and the repair man came to my home super quickly! Super friendly technicians and he problem solved with me trying to figure out what component could be the issue. The technician said he would find the sensors for my garage door to be replaced and came the next day. He went out of his way to find the components we would need and the bill was very reasonable and the big take away was their professionalism in completing the job quickly and efficiently. Overall huge thanks to them and glad that a company like this supports Military Families and the owner Tabitha was extremely gracious and helpful. Wishing your company huge success!

Stewart came out and immediately got to work on my dryer and replaced the rollers and belt. It was…read moremaking an incredibly loud squeaking noise and after he completed the repairs ran the dryer and it sounded like it did when it was new. Great Job Stewart and really appreciate your efficiency and knowledge!

I have used him twice and he is awesome in fixing and replacing the broken appliance. Also in…read moresetting up ur appliance. Very polite and always happy to help you. I highly recommend Meyers and pries are better than fair. He will go the extra mile in customer satisfaction. I will always call him if i need something fixed or replaced!

This company is great to work with, great prices and amazing people. Thank you Normanread more

they did an amazing job with my fence will again hire because they took dedication to my fenceread more

I could not give this business a lower rating. We have been waiting for our carpet since February…read more3rd and it is almost October and still haven't received it. The store manager Blake Ellis is thee most dishonest person I've ever tried to do business with. She has given us dozens of excuses on why we can pick up our carpet from the order wasn't processed, the truck didn't come, it was ruined in our warehouse and we cant find. She has refused to give us a refund and we ended up having to file a charge-back with our credit card company. she lied again and said she couldn't issue a refund because we finally were fed up and filed for a charge back and when I called her POS provider Square as well as our credit card company and stated that, Square's customer service rep literally laughed and said why would they delay the process at all and that wasn't in their best interest in any way. When we try to call the store she turn the phones off and when we do happen to catch her at work ( which is extremely rarely) she hides inside and refuses to answer the door. This is the worst and most dishonest company I have ever worked with in my 43 years on this planet. PLEASE LEARN FROM MY MISTAKE AND AVOID THIS BUSINESS AT ALL COSTS. We have filed complaints with the City of Clovis, the New Mexico Attorney General (case #NMDOJ-ECS-20250827-B778), the better business borough (case #23802444), the Clovis Police Dept (case #COD C2503215722-0), Square point of sale services, as well as their carpet supplier Shaw carpets. If you value your time or money at all for the love of God do not do business with Rocky Mountain Flooring or Blake Ellis.

Blake was awesome, I called her as Lowe's refused to do a repair on carpet they installed three…read moreyears prior (stated I needed to replace the whole room). My initial call (January 27th in the afternoon) was to do an install on one of my rooms and see about a repair in the other room. Friday (January 29th) morning the installers were a the house getting things done. Shush don't tell Lowe's I saved $451 on the install for one room and it was the most professional and hassle free buy so far this year!!! Thanks Blake to you and your professional team, you guys rock. Brad

While driving, a big truck coming towards us, as it passed a rock hit the driver's side windshield…read moreand made a small crack. I called 575-448-8355 and Brittnie answered the phone. She was wonderful and answered my question about coming in to have a small crack fixed. I was on time for my appointment the very next day and had the crack repaired. They did a great job and it was done while I was in the waiting room. Both Carmen and Brinnie were great in the reception room. I highly recommend this establishment to get a windshield repaired. It was a reasonable cost also.

ABSOLUTELY 5 STARS - BEST REPAIR EXPERIENCE EVER!…read more From the very first call with Ana to every visit with Matt, this company is pure gold. Professional, friendly, punctual, and the kind of people who radiate good vibes the moment they pick up the phone or walk through your door. I have a pretty large, older upright freezer that I love and refuse to replace. Ana made scheduling painless--she gathered every detail, explained the whole process, prep steps, troubleshooting, and payment upfront so I knew exactly what to expect. Zero surprises, total confidence. Then Matt showed up and blew me away. He diagnosed the issue on visit #1, clearly explained my options (and the costs--always appreciated), ordered the part, returned to install it, and came back a third time just to confirm everything was running perfectly. Three visits, zero stress, and my freezer is now colder than ever. The pricing was completely fair, the communication was outstanding, and the whole experience felt like dealing with friends who actually care. EXTRA PERK: At this time, they service base housing--huge win when you're talking about a giant freezer that nobody wants to move and you're in a new town where everything in unfamiliar! If you want appliance repair done right, call this team yesterday. Ana and Matt have earned every single one of these five stars and my forever recommendation. THANK YOU!

Matt and Anna set the bar but also exceeded the gold standard of how a company should run their…read morebusiness and treat their customers. They are super polite, efficient, and excellent communicators. I sent a picture of where the ice maker was leaking, and they arrived with the correct part.

Called ahead for some expanded metal I needed to repair my smoker. They had it waiting for me. Very…read morereliable.