I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

I have used JCS Home Services for my wood fireplace cleaning, maintenance, and repair and have been…read morevery pleased with their work. They have been responsive, timely, and professional. After having some fireplace panels replaced, I had a question about the curing process, sent some pictures to confirm the wear was normal, and the team replied very quickly explaining that what I was seeing was normal, what to look for that wouldn't be normal, and that the fireplace was safe to use. On another occasion, I had a follow up question after the first use of the fireplace of the year and they were responsive, helpful, and even sent a team member out to confirm everything was functioning properly. I would highly recommend them, I have been very impressed with their work and commitment to customers.

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

The folks were professional helpful and fast. I appreciated their explanations and adviceread more

My A/C stopped working on the hottest day of the year. Residential Express replied quickly to my…read morerequest and fixed it at a very reasonable cost the next day. So grateful for them!

This team was so easy to work with! I called them on a Tuesday for a standard dryer vent cleaning…read moreand they were able to come at 8AM Thursday. My mom works for a dryer vent company in another location, so I know what to look for in a high quality cleaning company versus one that says they clean vents but don't actually clean the dryer vent. MAC Master did everything I expected, and they were professional and friendly. Their prices are also very reasonable for the quality of service they provide. I highly recommend them!

RESPONSE TO BUSINESS: The second cleaning was done Sept. 2021 so it's been 14ish months since you…read morewere here. I based my second review on two things: 1. I was informed that dryer vents should be cleaned every 2-3 years, and 2. You did clog the vent the first time you were here and I did call and pay a dryer technician unnecessarily only to find out my vent was clogged. You had to come back a second time to try to clean it again, which I appreciate. If you read my reviews, they don't speak negatively of your business. In my first review, I stated that people should hire you and I suggested that if they do, they should do a walkthrough since some of my vents were missed. At that point, if I didn't like your company, I wouldn't have hired you a second time. With regard to the second cleaning, again, my review isn't negative, I'm stating my experience. If you remember, when you returned after learning about the clog, you came here and stated that builders shouldn't put these grates on the exhaust vents. You were basically suggesting it's the builders fault for the clog and there's little you can do about it. Whether that's true or not, the grates are what they are and they need cleaning. If your company doesn't go on roofs to clean them, then I believe it makes sense for somone with an exhaust vent on their roof to hire someone that does go on roofs to clean them. My 3-star rating is based on: 1. that vents were missed the first time I used your service, and 2. that my dryer exhaust vent was immediately clogged the second time I used your service. What rating do you suggest for that? ------------------------------------------------------------------------------------------ I used MAC Master again after I moved. They came in and cleaned the HVAC unit and the dryer vent. The next day, my dryer stopped drying. Since I had just had the vent cleaned, it had to be the dryer. I called a dryer technician to come check it out. Turns out, that the dryer vent was clogged. I called MAC Master to tell them of the issue. They came out again and mentioned that builders usually put a grate on the exhaust vent of dryers so that animals don't go into them, however, mine is on the roof and they don't go on roofs. They went into my attic and punched a hole in my dryer vent and tried to clean it from there. About a year later, my dryer isn't drying again. This time I used the trick the dryer tech showed me to see if it's the vent. The trick is to run the dryer with the dryer door open (you have to hold the door closed switch so it runs while the door is open) and hold a paper towel over the lint exhaust vent (with the lint filter removed). By doing this, you can see if the vent is trying to suck in the paper towel (make sure you don't lose that paper towel in there!). There was zero suction, so my vent was clogged again. I'm not surprised considering it was not cleaned and the grate probably had a few unclogged holes for air flow this whole time. I had to hire another HVAC cleaning company that does go on roofs to come and clean the dryer vent again. This should not need to be done yearly if it's cleaned properly. So after paying MAC Master for the cleaning, I wasted money on a dryer technician, and then had to pay another HVAC company for a full dryer vent cleaning to make sure the grate was cleaned. I've attached a picture of the grate. My suggestion is that If you have a dryer venting out of your roof, hire a company that will go on your roof to do a full cleaning.

I found Pronto Air Duct through Nextdoor and came highly rated. Prior to calling Pronto, I got a…read morecouple other quotes and it was all about the same price. I found one that was slightly cheaper but due to my neighbors recommendations, I chose Pronto. I called them and was able to schedule my appointment quickly. Michael came out and walked me through the process and was in and out in less than an hour. He is efficient and really knows his stuff. Michael also sent me before and after photos. Because of how great I was treated, 3 of my neighbors all called Pronto the same week and they were helped as well. If you are ever looking for Dryer or Duct cleaning, call Pronto. You wont be disappointed.

As a tradesman I'm pretty picky on who I hire to do work at my house. I run my own plumbing company…read morethat's also highly rated so seeing a perfect 5.0 rating online tells me they excel at customer service, work quality, and overall value. I don't expect the cheapest price but I know when companies are price gouging too. I also like that they send free online quotes without obligation. I reached out, got a quote based on the information I provided and scheduled the work for the next day. Eric came out and went over the process and did a quick walkthrough, pointed some things out, and got to work. He worked diligently and was thorough in cleaning every duct. It took about 4 hours to do my house but he was focused and got it done without any issues.

Very straightforward pricing and convenient scheduling on their website. They were prompt in…read moreresponding and arrived on time. Roni provided the service. He is a good and clear communicator. I was shown pictures of the vent and airflow before and after. He finished the job thoroughly and promptly.

I'm so glad I tried this service despite not many reviews. I had air vents and dryer vent done. The…read moretechnician was great. He was on time, told me exactly what was done and even texted me images of the clean vents after. The technician made sure all accessible vents were cleaned and even updated the curve on my dryer vent for better air flow.

Great service cleaning dryer vent - very thorough and professional. They left everything very cleanread more

Had a great experience with Advanced Duct Cleaning Service in Dale City! Jose replied to my Yelp…read moremessage within 30 minutes and was super easy to reach and schedule. He came out the next day, right on time, and did a thorough job cleaning out all the vents--lots of drywall dust and debris gone! He also cleaned the dryer vent and pointed out a small repair I didn't know about. Finished on time, price exactly as quoted. Fast, friendly, and professional--highly recommend!

I have used this business for at least the last few years and they do great work. They are very…read moreprofessional and diligent in ensure the structure and process of dryers are proper. The work is professional and efficient. You DO have to be careful about evaluating the services you really need. There is a sales component to this and you could spend up to $700!! Be knowledgeable and educate yourself in advance because it would be easy to say yes. After applying my $25 email discount the charge of $71 was fair value for what I received.

Received incredible service today!! Fast, knowledgeable, and exceptionally professional!read more