This Company did an amazing job on my installation of the vinyl in my home. I would always sugest…read morethis place to all my friends. The installation crew was very professional and fast.

My husband and I requested an appointment. On the first appointment they called to reschedule. With…read morethe rescheduled appointment no one showed up. My husband took time off work on both occasions. The fact they can't get a sales rep out to evaluate the house makes it a no go on trusting them to work on my floors.

Being a picky customer, I usually don't leave many reviews but Katy Affordable Flooring exceeded…read moremy expectations! Juliana and Vicente arrived at my house with carpet samples to choose from and offered a fair price and installation within a week. Their price beat HD with rip up, haul away, carpet, padding,and furniture moving included. The crew was on time, installed my carpet quickly, cleaned up and handled my very heavy furniture with care. Five star service!

Work was well done. Good value for money and good quality work. The team was very responsive and…read moreprovided details on what was done.

he crew at AAA Carpet Install came to my home and transformed my stairs after my dog chewed them…read moreup! The owner of the company came out almost immediately after I called him. He and his crew are professional, knowledgeable and quick. They cleaned up after themselves and assured that I was 100% satisfied. I would recommend them to anyone looking for carpet repair or overhaul work.

Great service, very responsive, awesome work and fast! I would definitely give Oscar my business…read morefor any future flooring needs.

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Shawn made the whole process experience pleasant. He is very knowledgeable and gave remarkable…read moreconsultation when coming to do measurement and estimation. The selection at store is tremendously huge. The best part is watching installation by García and his crews. They are very meticulous in details, cautious at demolition and well cleaning after they are done. They respect their job, always puncture and very considerate when working around my home to always ask permission politely. The only word I can sum up is simply PROFESSIONALISM. Pictures really don't do justice than in on site in person.

I had vinyl tile flooring installed by EZ Floor last November…read more In May of this year, there was a toilet leak, and I contacted Rudolph to request a repair. However, I did not receive any follow-up. In June, I noticed that a small, fingernail-sized piece of the vinyl tile had come off. The area appeared to have been repaired previously, but it had come off again over time. I visited the store in person on July 11 and spoke with Rudolph again to request a repair. Unfortunately, I still have not received any call or follow-up regarding the repair. I understand that issues can sometimes occur after installation, but I am very disappointed with the lack of follow-up and customer service. I hope EZ Floor will improve its post-installation service and communication with customers.

As soon as request was submitted, he contacted me right away. I sent request around 8am and by 11am…read moremy carpet was being installed in the room. Super fast and explained everything well. I would recommend!

Jairo and Mario from JGS Carpet Installation took on 2 difficult spots I needed repaired in my home…read moreto prevent trips and falls. They were: a doorway that had pet damage and had been pulled up, and my upstairs catwalk hallway that needed some carpet bulges stretched out. Jairo was easy to get in touch with and arrived early for the repairs. He showed a lot of care in his work and he made sure I was satisfied with the repair before packing up for the day. Both carpet repaired areas look brand new now and match my other carpet areas again. I had put off getting this fix for years because I was worried about price but these fixes definitely had higher than expected value. I no longer have to step over carpet bulges and my door shuts better. I would definitely use JGS Carpet Installation's services again for repairs and if I need new carpet installed I'm calling them for the install.

We shop around for many places, for our carpet remodel and we stop here and were assisted by Allen…read more Allen was extremely professional, knowledgeable and truly listen to our needs. The prize was extremely reasonable, and he made the whole experience top notch. He arranged everything and it all went very smoothly. The installation went smoothly, arrive on time and went straight to work, they were very professional and diligent. They did an excellent job from what we see now, they help in getting the heavy items back in place and finish as expected. Been a hospitality professional the customer service was above and beyond. Please ask for Allen when shopping for your next carpet or floor, best place ever! He made the experience seamless and joyful!

A + has done flooring for two of my houses. I would give a 6 star review if I could. Chad is…read morefantastic. Do you remember customer service? They have tons of it. From purchase to pricing to installation they go the extra mile. They will ALWAYS be my go to store For flooring. They also do wonderful area rugs.

Highly recommended, I had a great experience working with Lone Star Floors. The owner is very…read morefriendly and helpful, my floor looks great and the installation was quick and done right the first time. I will definitely do business with them again and recommend them to my friends.

I have never had such a horrible experience with a company. The associate could not have given me…read moreany less of his time or attention. I called with a simple question, and he hung up on me. When I called back, he hung up on me again instead of taking a moment to address my question. On top of that, I was given an absolutely outrageous quote for a relatively small square footage area. After getting a second opinion for the same type of flooring, I realized just how unreasonable the quote was. Lone Star's quote was nearly **four times the price**. I would never recommend this location to anyone. I've been to other Lone Star locations and have always had great experiences, so I understand they are individually owned and operated. Unfortunately, this particular location was by far the worst experience I have ever had.

If you're seeking flooring services at an unbeatable price, just come in and ask for Colby! He's…read moregot a wealth of knowledge + the patience to share and explain it without all the annoying sales tactics or pressure. He walked me through every flooring option relevant to what my husband and I were looking for to replace all the carpet with in our new home and even provided on the spot ballpark estimates and encouraged me to take flooring samples, which I did! As soon as we made our final selections he moved quickly to ensure the new flooring could be completely installed before moving any of our stuff in. The installation team, led by Alejandro, did a tremendous job that completely transformed what was already our dream home! Honestly the floors are stunning. And with 2 large and rowdy dogs and a toddler, the floors have proven near indestructible and a breeze to clean and maintain. Can't wait to work with this company again in the future! Thanks again guys!

Review #2 This is the second time we've worked with Colby…read moreand Flooring Warehouse. The process, communication, install crew and results have been FANTASTIC! I could not recommend them more highly. We had a bit of a tricky install because we were adding on to existing wood floors. The crew did an awesome job and were able to integrate the new flooring without the need for transition strips. Their tile work was exceptional as well. On top of all that, they were courteous, hard working, trustworthy, and clearly took a lot of pride in their work. Review #1 From the start, Colby at Flooring Warehouse was responsive, helpful, communicative, and professional. He made the experience of replacing all the old, dated flooring in our 1970s townhouse seamless and painless. The end result is a mix of tile and hardwood and looks fantastic!

Glen's crew did an amazing job. They were very careful moving around the furniture and did a great…read morejob installing the new carpet. This is our second time using them and highly recommend their services.

Overall great experience buying flooring! My wife and I have been looking to replace our carpet…read more Glen and his staff exceeded all expectations! They were very helpful and informative. They let us take samples to get a better idea of what we were looking for. Best value we've seen!