I want to share my experience with this company. Over the phone, they quoted me $99 to clean the carpet. However, when the technician arrived, the price magically increased to $299. He assured me that for this price, they would remove the odor from the bedroom, and if not, they would come back for free. The next day, the smell was still there. The technician returned and said he needed to use special chemicals, which would cost an additional $250. He guaranteed 100% results this time and promised to return for free if the smell remained. Of course, two days later, the odor was still there--and they never came back. Every time I called, there was an excuse: a car accident, a delay, or something else. Eventually, they promised to refund the $250, but that never happened either. Think twice before using this company. Very unprofessional, poor follow-through, and no accountability. Save your money and your nerves--hire someone else. read more

Scam! Bullied my wife into paying $70 more than quoted. Do not trust this company! Not only a scam, but they will use intimidation to raise the price. read more

Carpet Cleaning - Carpet Cleaning Near Me - Miami, Florida

DO NOT use these guys. I was told they would send out a technician with a van machine because they're more powerful. That didn't happen. The guy showed up with an inferior machine that didn't even produce steam. The guy ended up, leaving my carpets wet and not even smelling clean. DO Better. read more

UNRELIABLE. Terrible service even trying to schedule an appointment. They didnt show up at the scheduled time making me call to find out what was happening then told the rep wont arrive until 12 - my appointment was 9:30. Avoid this place. read more

Unprofessional!!! Made an appointment three weeks in advance, confirmed the day before and morning of, and was told that they will arrive at requested time. I waited nearly two hours and no one showed up. I called 4 times and no answer texted and nothing. They do everything through text, you never speak personally to anyone. Horrible!!! read more

They stink! Made two appointments, which they never showed up for called to confirm and there response was "oh, sorry something came up and we can't make it today! NOT RELIABLE!! read more

Honestly I did a couch cleaning, they promised that the odor would be neutralized, that the stain that it has it will disappear, and guess what I gave it 24 hs to proper dry ( cause they left it super wet) and now the stain that i called for is still there and the smell too, I paid apparently for the most expensive one, it wasn't cheap at all, the cleaner said that he put 4 different product ( never saw them) and the color it would pop up again and a lot of thing to make me happy, and now I just felt that I waste my money. Don't miss understood me, the cleaner guy that went to my house was very professiona, is just that it doesn't work at all. I wouldn't recommend you to waste your money as I did. read more

I called this company for carpet stretching and cleaning. When the technician got here he did not have the tool for the stretching and the company did not reschedule for the stretching. The cleaning was okay the technician was very pleasant and professional. Now I am trying to call to schedule the stretching for some reason both phones go to answering machine. Don't think I'll get them again. read more

I was told that​ cleaning the​ carpeting in my two bedroom apartment would be $376 for the best quality job. There was a small amount​ of stretching​​g that had to be done but I was told he would come back another day to fix it. He never returned​. Also,​ there were​ many spots that needed to be removed. After he finished the job they were still there. The mistake I made was I left the apartment while he was cleaning​ it. I would not recommend them to anyone Ray Goldstein read more

About 1 hour after i got off the phone with King Steam they were already at the receiving area of my building waiting to be let inside. My building is very particular about the contractors they let in but they were able to get in right away. That means that they have all the paperwork needed for high rises ie; Licenses, Liability Insurance, & workman's comp. I have had some issues in the past with other contractors I've called so this was a relief! The job that needed cleaning was my huge sectional. I have 2 children at home and I'm sure many of you know exactly what kids can be capable of and what kind of damage they can do to a sofa. Did i mention i had a dog as well? that combo isn't too kind to nice couches. It was recently purchased just over a year ago and spent like $2000. So needless to say i did not want or have the means to dish out for a new one. The serviceman got right down to it and performed a spot test on the meanest,toughest, most nastiest bad boy stain i had there. He showed me exactly what the couch was going to look like after it would be cleaned on a small area. And boy was i impressed, everything came right off, i believe the stain was a mixture of some milk, juice, pee pee, and only God knows what else. But BOOM! just like that the stains disappeared. How could i tell him not to make my couch look pretty again. lol Bottom line is King Steam showed me what kind of Business they run which is why they receive 5 stars from me. They are speedy, reliable, punctual, and courteous and i hope and will do everything i can to not make my couch look a mess like it did before, but if it does happen again, i know exactly who to call! And the prices weren't bad either :) read more

I was very satisfied with my service they were quick for a response and did it on the spot. Andres was knowledgeable and was on point. My couch smells amazing now no longer have a heavy dog smell nobody can't tell it ever smelled. Thank you for your service! read more

Simon is a nice person. Not pushy and good to deal with face to face,. He will be honest and up front with you. Give him a shot to do your work. read more

I was moving out of a rental and Simon came to clean the carpets. Moving is very stressful and Simon made it a little less so. He was professional and thorough. The carpets were as clean as they could be and I got my security deposit back! Thank you Simon for the great job! I will definitely call you again. read more