1. Carpet City

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    Green Bay, WI

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    Carpet City

    2.4 (9 reviews)
    Open • 9:00 am - 8:00 pm

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    Worst experience ever. My wife works third shift and gets home at 7am so she got a hotel so she could sleep while our new carpet was installed. We were scheduled to get every inch or carpet in our house replaced. Imagine moving everything you own in your house either outside or into other rooms only to have the installer not show up! No call, no show! Carpet City couldn't install my carpet for two more days. No explanation, nothing but excuses, and no compensation. We were ready for them to install and they dropped the ball. 3 total days of missed work, a wasted hotel, furniture in my front lawn for 3 days, and nothing but excuses. Worst experience ever, go elsewhere!

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    8 days ago

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    4 years ago

    Great employees, very friendly and helpful. Large selection of products. Purchased luxury vinyl.

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    7 years ago

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    10 years ago

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    Macco's Floor Covering

    Macco's Floor Covering

    (11 reviews)

    We started a bathroom remodel and worked with Lauren Pagel at Macco's in late March, 2026. We…read moreexplained to Lauren the tile floor design pattern we wanted and also included in-floor heat. She agreed with us on the design. Around April 15, Macco's had installed the wrong tile floor design. We asked how this happened, installing the wrong floor pattern. Lauren explained she gave the installers the wrong information. They offered us a discount for their mistake, however we wanted the floor pattern that we agreed to. Two months later, on June 23, Macco's came back to our house to install the correct floor pattern. The in-floor heat was not working correctly. Macco's came back on August 6 with two tile service people. They told us the electrical cable from the thermostat to the in-floor heat sensors needed to be replaced by an electrician. On Tuesday, August 18 an electrician came and installed the wire. This project took approximately 5 months to complete instead of the 6 weeks we were told at the beginning of the project. During this prolonged tile floor installation and repair, we had to turn away several renters for our property, resulting in a loss of income for us. We asked Macco's for a discount to their admitted error, however they would not give us one, even though it was their error. We have future flooring projects and will definitely not use Macco's again due to their errors and poor business practices of customer service. If you are in need of new flooring, stay away from Macco's to avoid the nightmare we experienced. We will be using their competition for future flooring needs.

    My wife and I recently built a home in Ledgeview and Maccos provided and installed the carpet for…read moreour house. Marissa was very helpful the multiple times we met with her and talked us through all of our options and help explained the implications of each decision we were making. She also was very helpful with design ideas and guiding us to choose things that would work together. She didn't make us feel rushed and she and the team did a great job installing all the carpet. Marissa was very responsive and answered any questions we had quickly and accurately. Marissa and the whole team at Maccos were great to work with throughout the building process and I would highly recommend them for any of your flooring needs.

    Carpet City - carpeting - Updated October 2026

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