Ordered carpeting on 1/9/2025. Scheduled for carpet to be installed 3 weeks later. A few days…read morebefore installation, our appointment was cancelled as they never checked to make sure our carpet was actually on the truck. It wasn't. rescheduled our appointment for February 14 when carpet actually arrived. The installer cancelled our appointment as he couldn't come. Rescheduled for February 17, installer called again to cancel as his son, on his crew never got out of bed. We called and received a refund today. In the meantime we have had our carpet ripped up for weeks and are forced to walk around on plywood and our furniture all over the place. Very bad experience, we will never be back.

We bought our flooring tiles for our kitchen here a few years back…read more Redoing a room now, and needed more tiles. I was going off memory of the name, and they tried hard to match up. Bought two boxes, but unfortunately my wife went in a different direction with the room, and these tiles just wouldn't work and ended up having to return them. But, the friendly and knowledgeable staff are the reason I went back there, and why I will be going back.

Falk's did a great job on installing new carpet in our MBR. Showed up on time and were efficient…read morewith the installation. The installers helped move a couple of larger pieces of furniture. Their pricing was very fair and Andy even steered us towards a lower cost option when we went there to shop. No upsell at all. Highly recommend.

I have only positive and rave reviews for Falk Carpeting! Brian and his team are fabulous! Brian…read morewas very accommodating and went above and beyond. The finished project is even better than I anticipated! Super happy with the entire project from beginning to end.

Joski Tile & Carpet: I'm a relatively new home owner, but my bathroom floors needed updating badly…read more(the floor was last done in 1997). The contractor (Luke) that worked on my floors was professional, friendly, respectful of my home, and explained things in a way that someone with little knowledge of the subject could understand. He was able to easily reseat the toilet and move my heavy laundry machines. The end result looks great and I couldn't be happier with it. Highly recommended

Just had my guest bathroom floor done with the Luxury Vinyl that looks like wood planks. Oh my…read moregosh! It's beautiful. My experience with the Joski team was great from beginning to end. The person helping me pick out my floor was very knowledgeable and helpful. The gentleman they sent to install were friendly, professional and willing to answer any questions I had as they went along. They made sure I was happy with everything before they left and they did a great cleanup.

Great experience with updating our flooring. Keith is skilled, knowledgeable, and kept us updated…read morethroughout the whole project.

From the owner: KVR Floors & More provides LVP, LVT, carpet, tile, shower tile, wood flooring, and laminate…read moreflooring installation services to the Green Bay, WI area.

I would just like to add to my previous review, I had an issue with a person I hired to install…read moremy laminate flooring. I told carpet city about it and even though they had nothing h to do with my installation they still set me up with an excellent contractor who fixed my problem. The staff at carpet city was excellent and I will not go any place else for my flooring or my installation.

Horrible experience all the way around. The installer (Jeremy) was argumentative the day of…read moremeasurement. I mentioned that to the sales guy (Javier) and was gaslight. "Not Jeremy, he is the best we have got". The sales guy did a below average job keeping notes of my project. The installer screwed up installing/ seaming the carpet and we did not have enough to finish the job. When speaking to the manager (Steve) he offered LITTLE assistance and ZERO solution. I am left with a final invoice yet one room not finished, one room without a threshold and flooring run short under my dishwasher, so two gaps.

Definitely would be my first choice for any more flooring I need! The sales people are fantastic…read moreand know exactly what they are selling, what will hold up, what you are looking for, and very helpful in picking out colors. They let you take a nice square home to see how you like the color in your house. Installation was awesome. They came on time and had the job done perfectly in no time. My carpet looks absolutely stunning and is super soft. Even got a stair case done and it too is very well done.

We started a bathroom remodel and worked with Lauren Pagel at Macco's in late March, 2026. We…read moreexplained to Lauren the tile floor design pattern we wanted and also included in-floor heat. She agreed with us on the design. Around April 15, Macco's had installed the wrong tile floor design. We asked how this happened, installing the wrong floor pattern. Lauren explained she gave the installers the wrong information. They offered us a discount for their mistake, however we wanted the floor pattern that we agreed to. Two months later, on June 23, Macco's came back to our house to install the correct floor pattern. The in-floor heat was not working correctly. Macco's came back on August 6 with two tile service people. They told us the electrical cable from the thermostat to the in-floor heat sensors needed to be replaced by an electrician. On Tuesday, August 18 an electrician came and installed the wire. This project took approximately 5 months to complete instead of the 6 weeks we were told at the beginning of the project. During this prolonged tile floor installation and repair, we had to turn away several renters for our property, resulting in a loss of income for us. We asked Macco's for a discount to their admitted error, however they would not give us one, even though it was their error. We have future flooring projects and will definitely not use Macco's again due to their errors and poor business practices of customer service. If you are in need of new flooring, stay away from Macco's to avoid the nightmare we experienced. We will be using their competition for future flooring needs.

When my husband and I moved back to Green Bay and bought our house there were changes we needed to…read moremake. I shopped around and decided to go to HJ Martin for our flooring changes. We worked with a great decorator Angela who helped us achieve what we wanted. We eventually did all the flooring on the main floor. Whenever we ran into a problem the company came up with a solution. They were so accommodating and the staff they have is fantastic. They stand by the contract you sign. The workers are friendly, knowledgable, and take pride in their work. I highly recommend HJ Martin. Even their carpet cleaning department is awesome.

Working with Jamie S. on my tile selection was a breeze. It's like she read my mind after I shared…read morea few photos with her of ideas I had. She kept samples in my price range and listened to concerns and answered questions. Her communication is top-notch! I can't wait to share images of the finished project!

Excellent! The prices are competitive with the big-box stores, but you get superior installation…read moreand professionalism. This shop is a 3rd generation. They've built their business on customer satisfaction. That shows.

From the owner: CraftMasters Flooring carries a complete line of products from the world's leading manufacturers…read more Visit our showroom or call us for a FREE estimate! Free Estimates

Joel and his crew are the best! They're extremely knowledgeable and did a fantastic job stretching…read moreand professionally cleaning my mother-in-law's carpeting. I highly recommend them!

They didn't show up but I think they had something messed up. No pictures or anything else. Just…read morethat.

Absolutely awful customer service!! I asked for my remnant from a 2 room installation and have…read morebeen told I didn't pay for them, I can't buy remnants, and that I have to have all new carpet laid. Really? After having my rooms emptied, they changed the installation date by over a week. Now 4 months later I need a small repair the size of a quarter but I have to have a new carpet laid? Did you notice they only allow positive reviews on their website? I've also asked for a manager twice now and received the same brain dead customer service rep. The salesman was nice on person, but when the installation was delayed, and now for this, he's been a real jerk via texts. Look elsewhere to be treated right and have the company actually provide customer service.

After having a horrible experience with Floors by Angi who could not give me an itemized bill and…read morecancelled my order, I called Empire. Karen was great. She was low key, no pressure, answered all my questions, gave me a lot of choices and walked me through the entire process. She was able to tell me exactly what I was paying for and found the best deal for me. I appreciated her patience and help. It was great working with her. Thank you Karen.