Previously, I had been very unhappy with an interior detailing service I had received at Riptide…read moreCar Wash in Durham. The manager Matt reached out to me personally to apologize and offered to make it right by doing a redo of the interior detailing service with a hand wax. I really appreciated the team's flexibility and willingness to make things right, and I'm happy to report that I am much happier with my experience this time around. This time my floorboards were clean and the stains in the seats were better addressed. My car even had the new car smell! Props to the Riptide team for their customer service, and I definitely am willing to give them my business in the future.

When I arrived, I pulled in, and there is a very kind gentleman waiting to direct traffic. I simply…read moreneeded a quick shampoo of the backseat of my car. As a new mom, it's embarrassing to admit how long the Thanksgiving casserole that spilled sat in the back of my seat untreated. He told me that they only do by appointment only and I asked him some follow up questions and explained that I had tried to call the number several times. I'm not sure why they don't have someone answering the phone regularly, but he got me right in and treated me to the carpet clean! I will definitely be back as they did an amazing job and I don't really care what the cost will be in the future as they took such great care of me.

I've been going to this place for a couple years now. I knew when I heard that TC was getting out…read moreof it I was afraid that service would not keep up. And that was just the case here. Typically they would ask you what you would like and ask about any add ons that they offer. The add ons were not even requested to me and I felt like they were just ready to get to the next car. Also after this point you would get out of your car and they would take it from there. I got the top tier service they offered which I normally get. But this time was not the same. The made me drive my truck myself and then none of the little grit and dog hair was even touch. $50 car detail and it looked like I went through a Sheetz car wash. Not what I paid for and very unhappy. It will be hard to go back unfortunately.

I found TC's after doing a Google search for car washes with vacuum. It's so hard to find a place…read morewhere they vacuum your car for you, instead of you doing the work. It worked perfectly for me because I was going to be in Durham for the day. The process from pulling in the parking lot to getting your car back once it's finished was absolutely seamless. Everyone was so nice and the process was quick. Since it was my first time there, the first attendant walked me through all the options, and there are a lot of them. Once you let them know what package you want and you pull up to the designated area, you're directed inside where you pay and there's a very comfortable waiting area. They also have a great selection of beverages and snacks. There are also several options of things to purchase for your car, like air fresheners, chargers, etc. It was a beautiful day out, so I decided to sit outside on the spacious patio with tables, chairs and other seating. At one point, there were 4 people working on my car once it came out of the washing tunnel, one inside each door. They got every nook and cranny in my car. Hand wiping and vacuuming, I was so impressed. They called me by my car when it was finished. I was fortunate enough to meet one of the owners, he took part in the awesome cleaning of my car himself. It's a family run business. They did the best job, and I have recommended them to every in the Triangle.

I purchased a monthly plan on Apr 24; as of 5/10, they haven't added my license plate to the…read moresystem. I've texted the number provided by the attendant to no avail. No response. Please get with it!! Attendant very nice though. He does start the wash for me.

Don't waste your time or money. The quality of this carwash has gone down dramatically. The free…read morevacuums don't work at all!

Excellent attention to detail with a job well done. So many options for what type of wash you want…read moreand affordable. I got the Supreme Wash/detail and David the manager made sure that the cleaners met the mark and even used some of his own elbow grease! Excellent servicing of my vehicle and I will return as often as possible to request another service.

I am new to the Raleigh-Durham area. It took a few months to find the "Perfect" car wash. :-)…read moreExcellent service! In and out in no time. Dave was awesome. I'll be back for sure.

I was looking to help the brothers out. They were standing around in the hot sun on a Saturday…read moreafternoon. The car wash is the old-fashioned kind with the huge brushes that go over your car. My vehicle was cleaned, and then, at my request, a couple of the brothers cleaned my rims. I will give them an 8/10 because I am particular and like to see them sparkling clean. Also, the price that I paid, in total, was higher than that of other car washes.

Do not go here. Terrible service and experience. $45 car wash should be thorough and this was far…read morefrom it. Interior still visibly dirty. The guy cleaning the interior made no attempt to find me when he was done -- just walked off and left door open. Should rename business to BULL SH!TTY CAR WASH to reflect the work done. Do better.

Waited for an hour while I watched almost every car that came in after me get their interiors…read morecleaned before mine, so not a great problem process there. There was some kind of residue left all over my windows and windshield. Then I had to use Autobell's vacuum and towels to finish cleaning my car after they were done because one guy spent all of 8 minutes "cleaning" it.

Horrible service but friendly people. It's not worth your money . The service I requested was not…read moredone correctly.

Absolutely satisfied! Scheduling the appointment was very easy and I received a reminder text the…read moreday prior to service. Jordan arrived precisely on time and got to work. One of the cars was a 1989 Honda CRV that while in great mechanical condition (only 144,000 miles, the paint has taken a beating as it's not been garaged for its entire life. While not a miracle worker, Jordan brought the best out of what we call Honda1. The interior of the car is still in terrific condition and Jordan read able to make it shine. Honda2 is a 2021 CRV Touring with a beautiful blue coral color. Jordan made it look even better. Jordan has a great eye for detail and obvious pride in his work. No reason to look further.

I got the top-of-the-line package. Cleaning was timely and thorough; the technician was polite and…read morefriendly.

I used the Yelp AI assistant to help me locate a gas station with a drive-through car wash as I…read moredidn't want to spend $25 on a basic car wash. The Yelp assistant helped me locate a few places near me and I quickly found one which had several options for car washes. I was able to get gas and get a $10 car wash, which was all I needed to get my car clean. I like using this assistant. It helped me find something relatively quick with the needs I was looking for. Car wash turned out great. It was easy to use easy to get in and out.

I went in and in a good mood asked for the $20 wash that seemed to have all the goodies. The fellow…read moredid ask for my phone number which seemed a bit odd but I had the impression it would be for a discount on a future wash. He handed me a piece of blue paper and off I went. Getting home I read the fine print and it said that my credit card would be charged automatically forever, probably once a month. I drove back and insisted that they cancel this. In my mind this was clearly an intentional SCAM to ding my credit card without my knowing on a continuing basis. The fellow was an older gentleman, not one of the kids so he clearly knew what he was doing -- which was purposely NOT warning me that my credit card was now in their hands. The other older fellow did cancel this, but I also need to watch my credit card summaries as I would not trust them at all.

Love the touch less car wash. As long as the automated touch less car wash is in service, wright…read moreway will always have a customer (:

I ask for the basic wash $12 so the attendant says tap which one you. So I tap the bottom one (not…read morewearing my glasses) I saw basic and tap which was for basic plus $18. She never showed me the entire page to make my selection for just the basic wash $12. So that's a scam to get customers to pay more. The washes are ok a quick wash vacuuming and go.

We had high hopes for this car wash but were left pretty disappointed. We used the auto carwash and…read morewhile it cleaned our car a little, there was a lot of dirt and debris left on it. We did enjoy the "laser" part of the carwash - it was fun to see the changing lights and colors while the car was being washed. Overall, it took around 5 minute for the process to be complete. We selected the package that had 3 run-throughs of the dryers. Our car was dry in the end and we imagine that fewer than 3 run-throughs may not actually dry your car completely.

I usually use this car wash because it's fast and affordable if you get the cheaper option…read more However, when I went this time I noticed the machine seemed to be broken. There was water leaking out of the pipes in the machine so it would spray the soap but just be washed off instantly after, which is not what it normally does. Hopefully someone fixes it.