freshman can easily feel pressure, excitement, or fear of losing housing opportunities and make…read moredecisions without fully understanding the long-term consequences. Our experience has been extremely frustrating, and we believe parents should be fully informed before entering into any agreement. We intend to continue pursuing all available options to resolve this matter. I'll encourage any parent or student who has had a similar issue to please contact me as we press this issue through legal means. Every similar story about pressuring students to sign will be helpful. To new tememts exploring this property, of encourage you to read the one star reviews. There kind and professional replays are only a facad to a poorly run, managed and unethical property using students to pressure students for commission dollars.

I looked at a lot of student housing before making a decision. For me, 800 Block was the best deal…read morefor the money. It's right across the street from USU, and because it's up on a hill, the views are great. Many student apartments were much older and looked worn down. 800 Block is newer. It has an open floor plan and updated appliances. Apartments have two dishwashers and two refrigerators. It's nice to have covered parking. There's also a large game room, areas for student study, bbq grills, and a hot tub. As for customer service, the staff is right on top of any problem. The front desk staff is always willing to help or find someone who can help. This is my second summer here.

Shower water was NEVER hot until after 2pm…read more Some maintenance requests take hours or days to complete (smoke alarm started chirping last night right outside my door as I was trying to get sleep for finals) If you have a wheelchair and you're thinking of staying here for spring semester - RECONSIDER. Parking lot is never cleared of snow when I need to go to class at 8am, and when it is, there's still at least 1-2 inches left behind - sometimes 3! For a wheelchair user, this is no good. I got stuck a lot just trying to get to my car 100 feet away. Hopefully I will never have to stay here again.

My parents are staying here for the summer through a program called "Summer Citizens". Basically…read moreit's for retired folks who like easy living and cheap rental properties that look way better than one might think. For $360/week they have their own apartment (student housing) which offers them four beds with huge matching bathrooms in each room. The apartment offers comfortable living and all the amenities one might need. They're also very clean and easy to access and navigate. I'd say the entire apartment is about 1K sq feet and they lucked out by getting a 4th floor with a view of the mountains. They're also just a few steps from the free W&D and since there are three of each, there is rarely a wait. They need to provide everything as if they were really living there but the best part is that Utah State keeps their stuff for the following year at no charge! They have two restaurants onsite, getting your mail is easy and since it's student housing, the entertainment center (pool table, pinball etc.) is easily accessible but the hours are a bit strange.

Private rooms. Jack at the office manager was very welcoming and explained everything about living…read morethere. People are nice. Area is clean. Close to USU.

Lived here for four years and definitely one of the most convenient places to live. Have private…read morerooms, full kitchen, clubhouse, laundry, and bus stop to campus. Maintenance crew is quick when there's a problem and the community is awesome. Internet is spotty and isn't always the best, but you can still get by. The main reason for the low review is working with management. It is almost impossible to get in touch with the office without going in person, and when you do go in person they are either closed, it's holiday, or they are out to lunch. Cleaning checks are a joke and you will get huge fines on the smallest things, despite having them cleaned in preparation for checks. You will get charged for damages that have been there for years (again I've been here for four years in the same room and been charged for things already reported as damaged - multiple times). Their online system for leasing and paying rent is never organized. I've had "late charges" applied to my online account for no reason and when inquiring the office about it, just been told "don't worry about it, your account is up to date" only to be charged the lump sum at the end of the year. Sometimes the website has been down and I've had to call 4 and 5 times to pay rent, wait on the phone forever for a representative to pick up from their corporate calling system saying "we'll call you back" with no return call or response and only to find out I've been overcharged. Another time I went to the office to renew my lease and to double check my information was correct, they couldn't find my files and when they did for my room and year, it was all the wrong information. Great place to live but seriously poor management. Poor organization. After five months, they still haven't got the correct rent as signed in my lease and it is now habit to have to call the office, verify my previous receipts, and ask them again to update their records to no avail. Unfriendly to work with. It has been four years and nothing has changed. The community and amenities are the reason I stay.

I would not recommend anyone to live here. Our heater broke for 2 weeks in the dead of winter and…read morethey wouldn't so much as answer our calls to come fix it. when we moved in it was filthy and we spent 3 hours cleaning before we could even start moving in. They overcharged for EVERYTHING and are very dishonest overall. Save yourself the stress and love somewhere else.

I'm thanking god I didn't sign a lease here. My girlfriend has been through hell with this place…read more They double booked rooms at Hampton ridge and didn't have a room for her and now she's trying to get a refund and they say that she will have a check in 1 week... here we are 2 months later and the staff makes up bullshit excuses everytime she calls. These people are crooks and Nelson partners and all their employees should go out of business and be fired.

Today, my wife, son, and I toured Utah State University campus in Logan Utah! I've got to say that…read morewe were very impressed with our tour guide, Carson ( absolutely perfect ) who we thoroughly enjoyed! Nice job Carson! I had to peel of he tour a little early due to an ankle injury but I only missed a little bit. We really really enjoyed the tour! What a nice campus! Afterwards we watched a little bit more video, listened to some final information and then the entire group was treated to a free lunch in one their on campus dining halls! This school is one of the finest schools in the western US! Research and development in the agricultural field has earned the USU a spot on the ISS growing things! If you live in California you might know that USU had engineering people responsible for fixing the Oroville Dam before it had a chance to ruin many lives. That's right! USU engineers! If you look at college rankings, this school passes the test with flying colors. We knew that before we came here today so expectations were off the charts. Our expectations have been exceeded and my wife and I feel extremely confident about our son's choice. AFROTC detachment 086 is here with a highly respected program which fits right into my son's master plan to fly extremely large aircraft for the USAF! Logan Utah? What a sweet city! Wife and I love looking at real estate and Logan has a lot of nice areas to live. USU! I didn't know we were going to have a son living here one day, attending Utah State University but that day begins in the fall of 2022! Go Aggies!

Instead of teaching its psychology students to be productive and compassionate members of society,…read moreUSU teaches them how to torture rats. Students in a course called Advanced Analysis of Behavior are forced to lock rats inside barren metal boxes, where they're blasted with disorienting bursts of light for nearly an hour at a time while being trained to push a lever to get food. This cruelty is 100% unnecessary and can be replaced with animal-free simulators, harming no one--in fact, USU used to use such a simulator for this course. The university's decision to return to causing distress to sentient beings is inexcusable. Really, the school deserves zero stars until it ends this cruelty.

The person told me a lot about why my bill was increased and gave me a solution to the problem.read more

Disappointed that the service fee is still charged if one goes to paperless. Feel excessive.read more

Yes. I would recommend this university! It's in Logan Utah, home to some of the nicest,…read morefriendliness people you'll ever come across. Yes! It's a world class school! The Logan campus is one of the easier campuses to navigate between classes out of all the campuses we looked at. There is a positive vibe that's not hard to detect. There are a number of room and board options for those required to live on campus. The dorms are clean and well maintained. The food options are excellent and there are meal plans for everyone. USU plays division 1 sports! The student body has a nation wide reputation as having an above average level of engagement! The university offers a high level of communication to the parents of students. They also offer multiple opportunities for parents to visit the school to visit, relax, and take in this university's unique, fun and exciting atmosphere! Yes. They get the 5 star, high recommendation, and a thank you for making us feel welcome when we visit!

I strongly recommend against leasing from this property based on our experience…read more My daughter moved out at the end of her college semester, a couple of months before her lease expired. She continued paying her rent in full and on time through the end of the lease. Before leaving, we thoroughly cleaned her bedroom and the common areas, including the walls, bed, carpeting, and underneath the furniture. We also took photos and video documenting the condition of the apartment after it was cleaned. When she checked out, management required her to turn in her key, meaning she no longer had access to the apartment. Other roommates continued living there after she left. Despite this, management withheld $155 of her $200 security deposit for "cleaning fees." Apparently, they expect a tenant to remain responsible for the condition of an apartment for months after requiring that tenant to surrender their key and eliminating their ability to access or maintain the property. We have disputed the charge and provided photographic and video evidence of the condition in which she left the apartment. Based on this experience, I would strongly recommend that students and parents consider other housing options. If you do choose to lease here, document absolutely everything when you move in and move out--take detailed photos and video, keep your correspondence, and retain proof of when your keys were surrendered. Our experience has left us with very little confidence in how this property handles security deposits and move-out charges.

If I could give it a zero stars, I would. I didn't want my daughter to move into this crappy place…read moreto begin with, is was dirty/smelled and I had read many bad reviews... They claimed they were under "new management".... My daughter was staying over the summer to get her residency in Utah and would be moving into a new place for the next fall semester. We told Tonya we wanted to prepay "everything" in advance, which we thought we did, but when my daughter moved out, multiple fees were applied. Avoid this place like the plague! They will nickel and dime you in fees...!!! The reviews for this place do not lie!

Called these guys to fix some water damage in my ceiling. He did a great job and ii looks good as…read morenew. Thank you!