This company doesn't do sh*t to manage properties! They can't do anything without the owners…read morepermission and the owners don't do sh*t! So I'm stuck with unmaintained property next to me! I've had multiple incidents such has a large tree trunk that fell onto the property blocking road access and winter maintenance unkept so I can't get my vehicle through! Also they hired a crew to do a job which damaged my property! I could go on and on, but the point of a property management is to manage the property and these guys do below the bare minimum if any management at all! F**k your company! You aren't worth sh*t!

Everyone working here is incompetent…read more.. Everyone working here is incompetent, rude, lazy, and will straight up rob you blind!! They did NOTHING about the ILLEGAL MEXICANS we had to live next door to, that also rented from Logan Preferred! We got out of a year lease and paid month to month the last year and a half, gave them WELL OVER 30 days notice of us moving out because we finally closed on our house.. had to get out of work early and drive an hour out of our way to go sign our paperwork to move out. THEY CLOSED THE OFFICE 20 MIN EARLY!! (I KNOW, WTF) - especially after calling earlier that day to make sure they'd be open till 6 cuz i'd be cutting it close and knew the USU/BYU game would make hella traffic! Anyways! - we called the next morning (Saturday morning) asking if we needed to come in to sign. (We were already moved out.. and ACTUALLY HOMELESS! (Had to fix the furnace and stuff in the house we bought to make it live-able) so we were crashing on our in-law's couch for that week. But yeah they said to not worry about making a trip over just to sign and to come when we were in town, which wasn't till ~2 weeks later. When we made it over to sign we were going to back-date, but they told us not to and that it was fine that we just use the actual date. We paid off our total balance too. So yeah then a month later when we were expecting to get our deposit back we call to give them our new mailing address and they HAVE NO RECORD OF US MOVING OUT!? WTF!?!?!?!!! So long story short - don't make the same mistake we did at trusting these manipulative, sneaky, lying, deceiptful people!! We're STILL trying to figure out how to resolve this! And it's been 3 months!! GRRR!!!

The apartment itself was nice and clean, the staff was effective in responding to issues. However,…read moreupon moving out i find out that my entire deposit had been systematically drained for unclear reasons. I moved out early and discovered the entire deposit was gone which could have covered my move out costs. So now I owe them the exact amount of my initial deposit. Ridiculous and highly suspicious to me.

Got charged about $1,500 for move-out cleaning, painting and labor. Mind you, the apartment was…read morereturned in same condition as was given minus wear and tear like two wholes on the wall for hanging paintings which is covered as wear and tear on the lease.  Litigating is not worth that amount and time, just telling you their trying to milk every cent out and having attorneys and collection agencies on retainer. Also, posted a collection on my credit for literally being late on rent for 1 HOUR, lease at your own risk. Everything stated is based on experience, receipts and opinion.

We recently helped my mother move into Four Seasons Apartments, and I cannot say enough good things…read moreabout our experience--especially working with Yesi. From the very beginning, Yesi made the process smooth, organized, and stress-free. Her professionalism stood out right away--not just in how she handled every detail with precision, but also in her appearance, demeanor, and genuine care. She ensured that all the necessary paperwork, approvals, and accommodations for my mother were handled quickly and thoroughly. Even when we had special requests for grab bars and accessibility features, Yesi made sure everything was coordinated and ready for move-in day. Communication was always prompt and clear, and she kept us updated on every step, from application approval to setting up utilities and getting the keys. Thanks to her, my mother's transition into her new home was seamless and positive. If you are looking for a place to live in Logan, UT, I highly recommend Four Seasons Apartments--and if you get the chance, work with Yesi. She is an absolute asset to the community and goes above and beyond to make residents feel welcome.

Four Seasons is a great place to live if you are a college student looking for a place to live off…read morecampus. Location is still pretty close to campus. it also has lots of great amenities that come with having an apartment.

A couple manages this place, as well as many others. The man, Brent, in particular is very…read morefriendly. They're understanding if you're a day or two late on rent. The actual apartments are very nice. They are courteous and ask if they need to come in the apartment. They are very strict about guests sleeping over and drinking. The neighbors around also tend to rat on you even if they're just suspicious and nothing is actually happening lol. But if you explain to them the truth they're pretty understanding. In general they're pretty strict on most rules. The mailboxes are a sight to see and often mail gets wet and ruined, so keep that in mind. But I'd recommend it.

From the owner: Newly renovated apartments. Like new. New. Private rooms available. Free Internet, parking and…read morelaundry.

TLDR: WOULD NOT RECOMMEND IF YOU'VE GOT OTHER OPTIONS…read more My wife and I moved in here after we were married, it seemed like a decent place. But there were a few things we were pretty unhappy with. There was black mold on our windowsills, and the ventilation in the apartment was abysmal (hence the black mold). So even when we tried to clean it, the mold would just come back in a week. And this is in the middle of winter, so unless we wanted crazy heating bills we couldn't open the windows for a few hours every day to help ventilate. Maintenance was decent at responding to requests we but in, but the appliances in the apartment were terrible. We stopped using our dishwasher because it was so bad. The dryer had an oil leak or something and stained our clothes. When we had some strong rain our window literally started leaking. So many weird fees that just seem like upcharges. We spent hours cleaning our apartment when we moved out. They took about $500 out of our security deposit for some paint touch ups, drip pans, and a bunch more fees. For the price of these apts (our rent was advertised as $1350 base, but with all the extra fees and stuff was closer to $1550-1600 a month for a 2 bed 2 bath) it's definitely a no from me. There's places that are better than here. The only reason it's not a 1 star is because the front desk and maintenance were responsive and did the best they could.

Last year we rent a room pay for deposit and can not move there. We ask to cancel the contract than…read morethey say ok. We pay the deposit plus all fee. We lose all that money. We are ok. After a year they send debt collect letter. Keep on charging but not even staying one day there. We talk to the office everything ok. After a year Legancy Apartment send bill through debt collector law office. What should be done. Who think this is right. We pay for all they try to collact. We are ok. We just don't want this happen to others people. Sometime business can be cruel to other. Don't get back in return. Thank you.

Love living here. Very spacious and well kept. Shelley (the property manager) and Dave…read more(Maintence) go above and beyond to help. The master bedroom (3 room townhouse) is big enough to fit a king size bed and my home office. I have loved it enough to trust telling my oldest daughter how great it is. She now rents here as well and tells me that she is glad she did. Thank you for an amazing experience.

Our experience living at Logan Landing was absolutely awful. I have never been treated so badly!…read moreShelly (the office manager) was so rude it was ridiculous from the beginning. She showed us our new place and ran off right when we opened the door. We could smell smoke and then when we went to talk to Shelly she denied it for a while and then told us the previous tenants smoked. We had to clean that place from floor to ceiling. Her answer was to open the windows and she couldn't do anything else. Also, when I tried talking to her about how dirty it was she responded "you are being too picky and you're welcome to leave". So I stopped dealing with her. My husband had to and she was even rude to him. Now fast forward 9 months. I had just had my baby and two days after we brought him home from the nicu they left a note on the door saying pay a fine of $250 or you will be evicted in 3 days for not picking up our dogs poop. I went to talk to her and she was again ridiculous. She said she had proof after I told her we always pick up after our dogs. So she showed me a picture and it wasn't even of our dog! She argued with my husband and I saying it was which is sooooo confusing because I think we would know our dog! It was a neighbors dog that had the exact collar on that was in the picture! Then she came to our townhouse and continued to yell at me (my parents were there and were completely shocked that she was the manager) and ended the conversation with threatening me! A manger of the place we lived THREATENED ME!! And it was right next to my newborn son! Fast forward a few more months when we were trying to sell our contract. We found several people that wanted it and Shelly said she had to do the paperwork and to send them to the office. She signed one of the many people we sent over. This person signed the lease so we thought we were good to go. We packed everything to be out by the move in date. Then we get a call saying she was being too difficult and Shelly let her out of the contract. We then had to pay for the cleaners to come... what was the buy out for then? She then said she would find someone to take over the lease. I think it was 10-15 days later that she found someone and made us pay for the rent until that date! How was that our responsibility when we had a tenant already that signed the contract! If Shelly lets her out of the contract then that shouldn't be on us! Like I said this was the worst experience we've had! If one of our friends asked I would say to stay far far away from Logan Landing because of Shelly!

Find anywhere else to live. Terribly maintained, had sweage flood at least twice during my stay. No…read moreprofessional clean up after. Hot tub was always closed and perpetually gross. Was once downgraded apartments with only a weeks notice during the middle of my lease. They have it written into their lease that they can for no reason. Had to threaten legal action to get my deposit back. Ok community, but some of the most management possible. Did I mention I have a private room with a few guys for half the price of my shared? Yah the place is overpriced. Avoid at all costs. Homeless is almost better. Tbh a van would be preferable.

I'm reviewing from the perspective of a parent who paid for my son (student at USU) to live at The…read moreFactory this past year. As others have said, I'd give zero stars if possible. This last year, The Factory went through a change in ownership. If you think this will help them get better, it isn't! My son moved in with horrible couches they couldn't even sit on. Then his dryer broke, which neither old or new owner would fix. He even went and got a letter from a lawyer ordering them to fix it, and they still ignored it. Didn't get fixed until 6 months later... Then after the new owners finally took ownership, they proceeded to start "repairs" and painting etc, basically making the entire complex a construction zone with so much stuff in the hallways you can't walk through easily (can I say super large trip hazards?). During this construction, my son and all residents basically had to move all their stuff so they can paint. (side note: they did a crappy job). THEN, since they "planned" on replacing the carpet right away, they let paint completely soil the carpeting. But then the carpets didn't get replaced because, from poor planning on their part, they didn't buy enough. So now my son is living in disgusting carpet. These problems started last November 2024. It is now end of July 2025 and this is how my son had to live all year while managing 18 units and two jobs. Worse of all??? The managers at all levels will not call me back. I've left many messages for them to please call so we can respectfully sort this out, and they refuse. DO NOT LET YOUR KIDS LIVE AT THE FACTORY!!!! The owners and managers don't care about cleanliness, having required amenities working, your students comfort, or inconveniencing them. They will not even respond to calls or lawyers. They are basically scum of the earth. I have never written a review like this. Please head everyone's warnings. Don't fall for their "discount" offers to move in. It's all sugar coated crap.

They are the worst townhomesto live in, they don't fix any of the problems. They charge you for…read morerent after you move out, even if your lease is up. They charge you for damages that are not real, even if you have pictures to prove it. Their lawyer is garbage and you get screwed without lube.

Fair pricing and good management. Repairs typically done on time and with good notice for any…read moreupkeeps. Older apartments with some random issues that older homes might have. Management does their best to help with these.

Private rooms. Jack at the office manager was very welcoming and explained everything about living…read morethere. People are nice. Area is clean. Close to USU.

Lived here for four years and definitely one of the most convenient places to live. Have private…read morerooms, full kitchen, clubhouse, laundry, and bus stop to campus. Maintenance crew is quick when there's a problem and the community is awesome. Internet is spotty and isn't always the best, but you can still get by. The main reason for the low review is working with management. It is almost impossible to get in touch with the office without going in person, and when you do go in person they are either closed, it's holiday, or they are out to lunch. Cleaning checks are a joke and you will get huge fines on the smallest things, despite having them cleaned in preparation for checks. You will get charged for damages that have been there for years (again I've been here for four years in the same room and been charged for things already reported as damaged - multiple times). Their online system for leasing and paying rent is never organized. I've had "late charges" applied to my online account for no reason and when inquiring the office about it, just been told "don't worry about it, your account is up to date" only to be charged the lump sum at the end of the year. Sometimes the website has been down and I've had to call 4 and 5 times to pay rent, wait on the phone forever for a representative to pick up from their corporate calling system saying "we'll call you back" with no return call or response and only to find out I've been overcharged. Another time I went to the office to renew my lease and to double check my information was correct, they couldn't find my files and when they did for my room and year, it was all the wrong information. Great place to live but seriously poor management. Poor organization. After five months, they still haven't got the correct rent as signed in my lease and it is now habit to have to call the office, verify my previous receipts, and ask them again to update their records to no avail. Unfriendly to work with. It has been four years and nothing has changed. The community and amenities are the reason I stay.