Shower water was NEVER hot until after 2pm…read more Some maintenance requests take hours or days to complete (smoke alarm started chirping last night right outside my door as I was trying to get sleep for finals) If you have a wheelchair and you're thinking of staying here for spring semester - RECONSIDER. Parking lot is never cleared of snow when I need to go to class at 8am, and when it is, there's still at least 1-2 inches left behind - sometimes 3! For a wheelchair user, this is no good. I got stuck a lot just trying to get to my car 100 feet away. Hopefully I will never have to stay here again.

My parents are staying here for the summer through a program called "Summer Citizens". Basically…read moreit's for retired folks who like easy living and cheap rental properties that look way better than one might think. For $360/week they have their own apartment (student housing) which offers them four beds with huge matching bathrooms in each room. The apartment offers comfortable living and all the amenities one might need. They're also very clean and easy to access and navigate. I'd say the entire apartment is about 1K sq feet and they lucked out by getting a 4th floor with a view of the mountains. They're also just a few steps from the free W&D and since there are three of each, there is rarely a wait. They need to provide everything as if they were really living there but the best part is that Utah State keeps their stuff for the following year at no charge! They have two restaurants onsite, getting your mail is easy and since it's student housing, the entertainment center (pool table, pinball etc.) is easily accessible but the hours are a bit strange.

Perfect location close to campus!. The apartments are very well maintained. Great staff!read more

(Carolina Townhomes). Management is great and really helpful. Location is nice and right off USU…read morecampus. Apartment is well kept, private bed/bath is really great coming from a shared bath of 4 people. Only thing I can really complain about is the ISP (windstream). Moved from a 250Mbs connection, so I'm a little biased.

Private rooms. Jack at the office manager was very welcoming and explained everything about living…read morethere. People are nice. Area is clean. Close to USU.

Lived here for four years and definitely one of the most convenient places to live. Have private…read morerooms, full kitchen, clubhouse, laundry, and bus stop to campus. Maintenance crew is quick when there's a problem and the community is awesome. Internet is spotty and isn't always the best, but you can still get by. The main reason for the low review is working with management. It is almost impossible to get in touch with the office without going in person, and when you do go in person they are either closed, it's holiday, or they are out to lunch. Cleaning checks are a joke and you will get huge fines on the smallest things, despite having them cleaned in preparation for checks. You will get charged for damages that have been there for years (again I've been here for four years in the same room and been charged for things already reported as damaged - multiple times). Their online system for leasing and paying rent is never organized. I've had "late charges" applied to my online account for no reason and when inquiring the office about it, just been told "don't worry about it, your account is up to date" only to be charged the lump sum at the end of the year. Sometimes the website has been down and I've had to call 4 and 5 times to pay rent, wait on the phone forever for a representative to pick up from their corporate calling system saying "we'll call you back" with no return call or response and only to find out I've been overcharged. Another time I went to the office to renew my lease and to double check my information was correct, they couldn't find my files and when they did for my room and year, it was all the wrong information. Great place to live but seriously poor management. Poor organization. After five months, they still haven't got the correct rent as signed in my lease and it is now habit to have to call the office, verify my previous receipts, and ask them again to update their records to no avail. Unfriendly to work with. It has been four years and nothing has changed. The community and amenities are the reason I stay.

I would not recommend anyone to live here. Our heater broke for 2 weeks in the dead of winter and…read morethey wouldn't so much as answer our calls to come fix it. when we moved in it was filthy and we spent 3 hours cleaning before we could even start moving in. They overcharged for EVERYTHING and are very dishonest overall. Save yourself the stress and love somewhere else.

I'm thanking god I didn't sign a lease here. My girlfriend has been through hell with this place…read more They double booked rooms at Hampton ridge and didn't have a room for her and now she's trying to get a refund and they say that she will have a check in 1 week... here we are 2 months later and the staff makes up bullshit excuses everytime she calls. These people are crooks and Nelson partners and all their employees should go out of business and be fired.

Mostly when I check into USU it is because I am at the gym. So, this post will be about the ARC. It…read moreis fairly new & so so nice. They have lots of equipment & room. They also have classes you can take everyday. My favorites are High, kickboxing, Zumba, and cycle. They help you with a good sweat. The fitness pass is $40/semester & you can attend any class you want/whenever you want. You can also drop into classes and it is about $3/class. (Also, your first class is free!) I have attached a schedule of the 2019 fitness classes.

Today, my wife, son, and I toured Utah State University campus in Logan Utah! I've got to say that…read morewe were very impressed with our tour guide, Carson ( absolutely perfect ) who we thoroughly enjoyed! Nice job Carson! I had to peel of he tour a little early due to an ankle injury but I only missed a little bit. We really really enjoyed the tour! What a nice campus! Afterwards we watched a little bit more video, listened to some final information and then the entire group was treated to a free lunch in one their on campus dining halls! This school is one of the finest schools in the western US! Research and development in the agricultural field has earned the USU a spot on the ISS growing things! If you live in California you might know that USU had engineering people responsible for fixing the Oroville Dam before it had a chance to ruin many lives. That's right! USU engineers! If you look at college rankings, this school passes the test with flying colors. We knew that before we came here today so expectations were off the charts. Our expectations have been exceeded and my wife and I feel extremely confident about our son's choice. AFROTC detachment 086 is here with a highly respected program which fits right into my son's master plan to fly extremely large aircraft for the USAF! Logan Utah? What a sweet city! Wife and I love looking at real estate and Logan has a lot of nice areas to live. USU! I didn't know we were going to have a son living here one day, attending Utah State University but that day begins in the fall of 2022! Go Aggies!

Very nice ,answered all my questions and concerns and went beyond to explain how things work …read more Thanks for your help

Excellent service with great experience of questions asked answers. I wish could remember her…read morename very respectful and understand and helpful about my query. Relevant information.

Yes. I would recommend this university! It's in Logan Utah, home to some of the nicest,…read morefriendliness people you'll ever come across. Yes! It's a world class school! The Logan campus is one of the easier campuses to navigate between classes out of all the campuses we looked at. There is a positive vibe that's not hard to detect. There are a number of room and board options for those required to live on campus. The dorms are clean and well maintained. The food options are excellent and there are meal plans for everyone. USU plays division 1 sports! The student body has a nation wide reputation as having an above average level of engagement! The university offers a high level of communication to the parents of students. They also offer multiple opportunities for parents to visit the school to visit, relax, and take in this university's unique, fun and exciting atmosphere! Yes. They get the 5 star, high recommendation, and a thank you for making us feel welcome when we visit!

Find anywhere else to live. Terribly maintained, had sweage flood at least twice during my stay. No…read moreprofessional clean up after. Hot tub was always closed and perpetually gross. Was once downgraded apartments with only a weeks notice during the middle of my lease. They have it written into their lease that they can for no reason. Had to threaten legal action to get my deposit back. Ok community, but some of the most management possible. Did I mention I have a private room with a few guys for half the price of my shared? Yah the place is overpriced. Avoid at all costs. Homeless is almost better. Tbh a van would be preferable.

I'm reviewing from the perspective of a parent who paid for my son (student at USU) to live at The…read moreFactory this past year. As others have said, I'd give zero stars if possible. This last year, The Factory went through a change in ownership. If you think this will help them get better, it isn't! My son moved in with horrible couches they couldn't even sit on. Then his dryer broke, which neither old or new owner would fix. He even went and got a letter from a lawyer ordering them to fix it, and they still ignored it. Didn't get fixed until 6 months later... Then after the new owners finally took ownership, they proceeded to start "repairs" and painting etc, basically making the entire complex a construction zone with so much stuff in the hallways you can't walk through easily (can I say super large trip hazards?). During this construction, my son and all residents basically had to move all their stuff so they can paint. (side note: they did a crappy job). THEN, since they "planned" on replacing the carpet right away, they let paint completely soil the carpeting. But then the carpets didn't get replaced because, from poor planning on their part, they didn't buy enough. So now my son is living in disgusting carpet. These problems started last November 2024. It is now end of July 2025 and this is how my son had to live all year while managing 18 units and two jobs. Worse of all??? The managers at all levels will not call me back. I've left many messages for them to please call so we can respectfully sort this out, and they refuse. DO NOT LET YOUR KIDS LIVE AT THE FACTORY!!!! The owners and managers don't care about cleanliness, having required amenities working, your students comfort, or inconveniencing them. They will not even respond to calls or lawyers. They are basically scum of the earth. I have never written a review like this. Please head everyone's warnings. Don't fall for their "discount" offers to move in. It's all sugar coated crap.

Called these guys to fix some water damage in my ceiling. He did a great job and ii looks good as…read morenew. Thank you!