Installed $8000 worth of carpet for my elderly parents. Has many flaws and seams showing. They…read morewon't replace it and so far the guy that is supposed to come fix it is a no show. It's been almost 6 months . We pointed out the seam as they were installing it and they said that was "normal " we said no so they called Dave to come look at it and he told them to continue with the installation and that the seams would flatten out . Now they won't answer calls but they are threatening collections . Calling get Gethart I guess ! I would not buy carpet from these guys for my dog house !

They put carpet down @ end of June 2017 had a flaw all the way across the room. They said they…read morewould replace it, well 8 months later and so many calls that went unanswered and the rudeness when they did speak to us was terrible. They wouldn't even answer the phone and they never called back. Finally talked to our lawyer and then called their headquarters and told them we had talked to a lawyer and that we were going to get Gephart from the news involved. They call right back and said they had been trying to get ahold of us which was a lie. Said they had the carpet in the warehouse, which they had told us earlier that they had to get ahold of headquarters to see if they were even going to replace it. We had ordered and paid for the top of the line in the carpet we wanted but this replacement is not the top much less dense and plush and they did a poor job of the finish work, raw edges etc. I would never use them again.

When it was time to refinish the hardwood floors in my home, I had a hard time finding anyone who…read morewould do the work. Marty Bergsjo was prompt, courteous and had a good price. When it was time to do the job his team showed up at the appointed time and got to work. The end result exceeded my expectation. My floor looks better than it did when it was new.

He did an amazing job fixing up our mobile home! Very professional, reliable, and hardworking. You…read morecan tell he truly takes pride in his work because everything was done with great attention to detail and completed efficiently. He was also great at answering all of our questions and addressing any concerns we had throughout the process, which made everything so much less stressful. It's not easy finding someone honest and dependable these days, but he absolutely exceeded our expectations. Highly recommend him to anyone needing mobile home repairs or improvements done the right way!

I got Nhance to refinish my kitchen cabinets. -They dont…read moresand or prep -So much hair and paint chunks in the finished look - super thin paint, not enamel, just poor paint - paint just comes off in most places with minimal contact They will not sand and prep my cabinets and re-paint. They already got paid $6k for it so all they WILL do is charge me $2.6k to replace the cabinets doors. My doors and drawers are in great condition, there's no need to replace them but I can't afford to pay someone else to take it all down, sand, prep and re-paint again. NOT HAPPY They said they wash the cabinets down and the paint isn't sticking because of oils on the surface over the years. Well sanding takes care of that. And my question is...If YOU KNOW your method doesnt work well with refinishing, why keep doing it that way? I SEE WHY THEY HAVE TERRIBLE REVIEWS. They came over to give an estimate and didn't have an example of what the finished product would look or feel like but told me it would be enamel-like. Its more like a thinner, less covering paint. It was supposed to be in gloss and they did a satin finish, so no shine at all. I also spent a lot of time and money choosing my color. Went thru 17 different samples and they cost $8 each. But I found my color, they said they can match anything. It was supposed to be a faint sage color. They said they couldn't match it on the DAY OF WORK. If I would have known that they couldn't match it, I could have given them my second choice which was a warm vanilla shade. But since it was the day of, I just went with it. The cabinets doors and drawers are very thinly covered and lots of chunks and hairs and grit in the paint. Now it does look nice from afar but not up close and not the color i chose, but what they chose FOR ME. They told me "we dont have every single color" but i was told they could color match anything. It was quick and finished on time but not the color I wanted or the sheen and you can see some areas where I did paint swatches on the doors, just the outline of the old paint because they dont sand anything. Paint is already chipping off and lots of areas that came off when tape was removed. I took pics and sent them so they came out and asked where the issues were. I pointed out all the chunks, hairs, areas that were already peeling off, the nail that was sticking out and they just painted over it and minimal coverage areas. They said i signed a contract acknowledging that there would be "some pitting" , i didnt realize "some pitting" was every surface, front,back, top, bottom, left and right. It just looks like it didn't get full coverage. Owner said i was "too picky" and he'd be proud to show off this work. Well I guess thats good cause its going on your review! They said they would touch it all up and if I wasnt happy, they would re-paint. So after the touch up, I said I wasnt happy because the coverage was still showing the wood color thru. Owner said they weren't going to repaint. I was like? You JUST told me that you would re-paint but now you wont. So I said I guess we're done. So a few days later, owner called and said he knew i didnt like it and was unhappy that the paint comes off so easy everywhere and the coverage is so thin. So he told me i could pay another $2.6k and theyd replace the doors so that the paint wont come off the new ones. I have to do it because the paint is going to be a disaster in just a few weeks anyhow and i dont have another $6k to pay someone else to sand and prep and paint correctly. So now I'll be out $8.6k and still have to repaint the base myself but the doors will be fine.... I hope. The longer I have been looking at my cabinets, the sadder I have been getting. I wish I would have just done it myself because I'm out so much money and I dont have the kitchen I wanted and STILL have to paint a large amount myself now after all. If you look at my pictures you can see the swatch of my color and the color they chose for me. I'm so disappointed and out a ton of money too. I have so many pics of hair and chunks in the paint, didnt post all but you get the idea . Was it fast? Yes Was it quality work? No Do I regret this whole endeavor? TOTALLY

The estimate process was completely on line, from photos I took. Not sure how they can give an…read moreaccurate estimate that way but anyway...once i said I wanted to be contacted by someone who could come to my home to show me samples, it took about 3 weeks, I had to call back to remind them...the guy that called told me when they come put they were going to take my cabinet doors off and take them to the factory to use as templates, and that would take about 3 weeks. I asked about samples and looking at colours, he told me they don't really have samples, I guess I was to choose from the web site, I asked about colorurs, I wanted a white and a black, he told me "white is white, black is black" and he didnt have samples....ok, he was supposed to call me with a time to come out, a week went by no call, I then found an email in my junk box from him saying I needed to e-transfer...to him...20% of the estimate before he would even come out...i did not do that, and haven't heard from them since. Also is payment schedule did not line up with what I was told initially, nor his bit about no samples, or having to pay upfront to see samples...it all felt very wrong. I was not going to e-transfer thousands of dollars to a personal email of a guy who could not be bothered....I don't recommend this company....just doesn't feel professional.

AVOID THEM! They…read moreinstalled flooring in my home just prior to me selling it last Jul-Aug (2021). I applied for and assumed I was approved for Synchrony financing. Once the home sold I used that equity to retire many different bills, one of which I assumed was the Carpets of America $3,100 bill for their work... Fast forward to May 13th, 2022. Out of nowhere I receive an email from them with an attached invoice for the $3,100 job. This is the first time they have emailed or contacted me at all in almost 10 months! I questioned the bill and told them it must be an old invoice since I assumed it had already been paid. Their next email was aggressive, informing me that unless I paid within 7 days, I would be sent to collections. They told me I was denied credit from Synchrony and the bill was still valid. Surprised, I asked them to provide proof of denial (something they should certainly have on file). I also asked them why it took them 10 months to contact me. They've had my valid email this entire time, along with my phone number (unchanged for over 10 years now)! They told me they could never get ahold of me (I show ZERO emails from them since June of 2021). They never provided proof of the denial of credit that I requested from Synchrony, and they again threatened me with an expensive Claims collection unless I sent them payment immediately... I told them I ordered copies of my Credit card statements and that I'd have them in 10 days. If I saw no payment of that debt in my records, I'd happily pay the bill. Carpets of America has treated me like an accused criminal instead of a customer. They have shown great disrespect and are a very unprofessionally run store. They have made up lies and thrown them at me (telling me I never answered my phone and they couldn't reach me...I guess voice-mail was too big of a concept for them to grasp). Their emails have been threatening and insulting (copies available upon request). There are too many better alternatives for flooring in Cache Valley. If you decide to deal with them, be careful, and request hard copies of EVERYTHING...

Mohawk carpets is currently having a 50% off sale for their SmartStrand Silk carpet and some LVP…read moreproducts through the end of May. On their website, they said the only flooring seller in the valley who participates in their sales is Carpets of America. So I went there. Normally, I would never tell a retailer that I had a coupon or knew of a sale BEFORE they gave me a quote, but because the salesgirl kept trying to steer me to other products, I had to mention to her that I only wanted to see Mohawk products because they were having a 50% off sale. I asked them how much their Mohawk Dura Ceramic was, since it was one of the products on sale (already knowing the average regular price since I had already shopped it at several other places), and the girl told me she had to call the boss to ask him. The girl came back and gave me a price. It was almost DOUBLE what the REGULAR price was at the other carpet retailers I had shopped the product from! So, the owner/manager almost doubled the price so that when I got the 50% off, I would actually just be paying full price. The price he told me was $7 per square something. The non-sale prices I had seen elsewhere for the same product were from $3.50 to $4.00. I wrote Mohawk twice to tell them that I was angry that they were having a 50% off sale, but that I couldn't partake of it because the retailer wasn't being honest about the price. They didn't respond to either email, meaning they don't care.

Very professional and skilled. Micah was easy to work with, very detail oriented and puntual…read more Overall process was a handful as expected but well worth it.

From the owner: We are flooring specialist. It is our goal to make your home or business beautiful again, whether…read moreit's installing new flooring or repairing your existing flooring. We specialize in hardwood sand and finish, where we use full dust containment. And carpet repairs from restretching those wrinkles out to patching holes, rips or tears, etc.

Avoid Abby Carpet of Logan at All Costs…read more First, they failed to measure the appropriate square footage. As a realtor, I know this is simple math. Because of their mistake, we had to wait an additional week or two for them to come back and finish reinstalling the flooring. Second, when we called to pay our invoice, the customer service was shockingly unprofessional and rude. Third, their invoice was incorrect. They argued with us on the phone, insisting we pay more than what we were originally quoted. Clearly, integrity is not a priority for them. Just go straight to the installers--they were phenomenal. But Abby Carpet of Logan? Their service is terrible. Do yourself a favor and stay away.

Had a great experience with them. Small job, needed the stair redone. Price was much better than…read moreexpected and they installer did a phenomenal job and quickly to. Very grateful to these guys for all they did today, and oils highly recommend.