Great dealership and an easy team to work with. Prime Auto Shipping recently handled a vehicle…read moretransport for them and everything went smoothly. If you're looking for a reliable transport partner that communicates and delivers on time, we'd be happy to help with future shipments.

My daughter was asked by the sales staff at Walkers Subaru about the source of her funds when she…read moreinquired about purchasing a new car. This made her feel offended, and she decided to leave the dealership and buy a new vehicle from another Subaru dealer. My wife, on the other hand, has purchased several new Subaru's from Walkers Subaru. Consequently, we have decided to refrain from buying a new car from them in the future.

The team was a fun and knowledgeable, I actually had some good laughs despite the stress of making…read moresuch an expensive purchase. Thank you all! T, Hussein, Casper, Ali! And nice to Sierra again from the last time car she sold us!

If you value your time or your wallet, stay away. My father brought his Certified Pre-Owned (CPO)…read moreKia here before Thanksgiving for a failed turbo (P0299) that put the car in a dangerous 'Limp Mode.' Despite a 100k-mile warranty, this service department tried to deny coverage by claiming minor cosmetic scratches caused an internal engine failure. It took two and a half months, an escalated Kia Corporate case, and threats of an Attorney General complaint before they finally 'granted' a goodwill repair. The kicker: When we finally went to pick up the car, they tried to charge us $2,100 for a battery, a cable, and an oil change. We declined, took it to an independent mechanic, and got the exact same work done for $600. They tried to scalp us for an extra $1,500 on the way out the door. Truly predatory. Do your homework and don't let them bully you.

When looking for a new Explorer, I reached out to three different Ford dealerships. Even though…read moreSound Ford was the furthest away, they were the most responsive and the easiest to deal with. They had the exact vehicle we wanted and did not try to sell us something in a different color or a completely different vehicle, unlike one other dealership. Mike was upfront about what they were willing to offer on the vehicle and was not overly pushy with the sales process. Anna was very friendly and communicative and helped us by showing us the SUV and generally being awesome. Special shoutout to Joe. There was miscommunication during the paperwork, and something was added that we did not want. He did not try to force us to keep it and instead made the corrections, and everything worked out as initially agreed. Hopefully, when it comes time to service the vehicle, the service department is as good as the sales department.

TL;DR - bought a used truck from Sound Ford, was told everything was "all good" with the truck, and…read morewithin 2 days was at the service center with multiple faults requiring repair, and was in the shop for the next 9 days. I purchased a used 2025 F150 lightning, 26k miles. During the buying process the truck was not able to be test driven, "just got off the truck and needed a safety check," so i test drove an equivalent vehicle. Upon picking up the vehicle, they handed me the keys, no orientation to the vehicle, and said we were good to go. The very first time I turned on the truck, there is a notification that the car needed to be serviced and to contact the service team. I notified the dealer, who informed me that this is likely a result of the safety check, that these notifications were simply not cleared and that the truck was "all good", and to just drive home. I cleared the notification, drove home. Notifications continued the following day every time I started the truck and after having the truck less than 2 days I took it to a closer ford service center who informed me of multiple faults detected that needed repair. The truck was being repaired for the next 9 days. Just got the truck back, thankfully everything is under warranty, which would not have been yhe case if the truck had 10k more miles, or was 1 year older. I was told the repairs were very costly. The buying process, including not being able to test drive the truck, no orientation, and brushing off the notifications leads me to believe they knew of the errors and didn't want me to be aware of the issues prior to drivijg off the lot. I would be extremely cautious buying a used car from this dealership.

I have been leasing Acuras over 10 years with Preston Clark. He is always so available for…read morecustomers. He is very professional and knowledgeable. He actually listens to what u want...he makes u feel like family...Big Shout Out to Preston Clark!!!!!

I'm writing this to help future buyers avoid the $1,600 mistake we made. We bought a 2020 Subaru…read moreWRX here and, despite a positive interaction with Preston, the dealership's prep work was subpar. They sold us a car that couldn't be locked (valet key only), hid a significant smoke odor that appeared a day later, and failed to provide the wheel lock key--necessitating multiple service visits and heavy out-of-pocket expenses. Advice to buyers: Do not trust that "detailed" means clean, and verify every key and tool is in the vehicle before you leave. Acura of Seattle produced a lot of unnecessary stress by ignoring these basic standards.

We recently transported a vehicle for this dealership and had a great experience working with their…read moreteam. Prime Auto Shipping specializes in dealer-to-dealer transfers, customer deliveries, auction vehicles, and nationwide auto transport. Looking forward to moving many more vehicles together.

Sure, they were helpful and polite with the car buying. But we decided we didn't like the car, a…read moreDodge Charger, a couple of days after taking it home. Since they have a 7 day money back guarantee, we took the car back. Now, they weren't so happy and polite. But, we asked that they go forward with the return process. We didn't finance, we gave them a cashiers check for $24,000, which of course, they said it had been deposited, and that they would have to get it back from corporate, and it would take a few days. Well, it's been well over a week, we have not heard anything, nor do they answer our text messages. We aren't sure what they are trying to pull. But we get a very uneasy feeling from all of this. Wish we had never gone there. Maybe the smart thing to do, would be for them to hold any deposits, or payments on a car for 7 days, THEN make the deposit.

We wanted to sell our GMC Arcadia Denali- we went online at 1130am, then answered some simple…read morequestions about the truck, they made an offer, we made an appointment for 230pm same day, we drove to the Renton location, they inspected it and we had a check in our hands & a LYFT ride back home to downtown Seattle by 4pm. The process they explained online, we experienced it 100%. Super transparent. No hidden anything or waiting for some bait and switch- nothing surprising.

I've always loved the idea of coming here instead of a traditional car dealership. Back in the day…read moreI purchased a Honda CR-V here (different branch) and it was, just as they say, hassle free. My spouse, too, loves the fact that you don't have to haggle, don't have to deal with "sales" b/s - just pick what you want, like the price?, then get it. In this case, we were selling a car. That is also easy in/easy out. My spouse went in for an estimate a few days prior and then we took the car in to sell after that. Took maybe an hour total for BOTH appointments. The place was surprisingly gigantic inside and very quiet, with none of the constant sales-y buzz that usually inhabits dealerships. Staff was pleasant and efficient.

Professional team and a pleasure to work with. We recently moved a vehicle for them and look…read moreforward to handling many more transports in the future. Dealers looking for dependable nationwide shipping can always count on Prime Auto Shipping.

I'm editing my post to add that i took my suv into a little mom and pop shop near me and they did a…read morediagnostic on my vehicle and looked at my vehicle come to find out the problem with my Armada was that the coil pack on one of the cylinders broke up so it was misfiring. I have since replaced the 1 COIL PACK and my Armada runs good as gold again, kinda funny it didnt need a whole motor replacement. After speaking to the manager a couple days prior to taking it in to this mom and pop shop, he told me to bring my suv back so he could personally look at it. No apologies no nothing. This man, his employees and this Nissan dealership are crooked! They will 100% steal your money lie to you about whats wrong with your vehicle and show you pictures of something wrong on a completely different vehicle and claim its yours and then tell you to replace the motor for 22,000 plus dollars. Absolutely do not trust your vehicles here or at least get a second opinion before trusting them with your car. This place deserves absolutely 0 stars they are lying, conniving and manipulative. I took my 2017 Nissan Armada in to this dealership because my check engine light had just come on the week prior and when I ran the codes at O'Reilly it said to replace the cam shaft positioning sensor, so I took it in because after some research it look like a little bit more difficult of a job and figured the dealership could at least tell me the actually diagnosis as that code could mean a couple things. I took it in and dropped it off they called about 2 hours later saying that they couldnt diagnose the problem but that it would need a new engine more then likely. I asked them why they thought it needed a new engine if they couldnt diagnose the problem and they said they couldnt be for sure it needed one since they couldnt diagnose it but they were pretty sure that what it needs. I picked up my vehicle up within a few minutes and the service guy at the front showed me the picture I've posted above saying that there's a yellow film in my engines oil and thats never a good sign that this is why they think it needs a new motor. I asked them to email it to me (which they never did) this all happened end of March 25, 2026 Fast forward to this week 4/20/26 I pulled the engine cover off my vehicle so we could start to flush the engine (as we were advised) and I called the dealership today yo ask them to again send me the pictures of my engine that they took which after 10 mins on hold a different guy gets on and goes "oh yea you had the armada right, i dont have pictures?" Then after a minute goes "oh yea I do I'll send them again right now" as soon as looked at the pictures I knew these pictures were not of my truck as the last picture of the all black oil intake is the picture i took from the engine. They lied about diagnosing the problem then took a picture of a different vehicles oil intake and tried to pass it off as mine. Then charged me over 200 for the service of doing absolutely nothing. I will be filing a formal complaint with nissan! DO NOT BRING YOUR VEHICLES HERE THEY ARE DIRTY LYING POS!