Was able to squeeze me in before closing to install some brake pads when every other shop in town…read moreturned me away.

Fair & Honest, The family takes all the cars there whenever a light comes on. Great open…read morecommunication.

Service department is great. Cleaned up a mess that a quick oil change left at no charge…read more Courteous and not pushy but thorough

Weeks of delays, generic responses, and zero accountability…read more I contacted this dealership on Dec 18 about a specific car and kept getting "we're checking" replies with no updates. I finally scheduled a confirmed test drive, traveled out of state, and then found out the morning of the appointment that the car was sold. Completely avoidable and extremely frustrating.

My fiancé and I came here after a bad experience at another dealership. I had a specific vehicle I…read morewanted to test drive. Prices: The prices are pretty decent! Customer Service: We were very glad to have a sales team that didn't pressure us or try to be slick, like the last dealership. They answered all of our questions, were friendly and personable, but didn't hover or pry. They offered us water and coffee and were just nice in general. I also received a free power train warranty as long as I get my oil changes there! We purchased the car in January 2018. I have been back for oil changes, and just recently my battery had an issue. I get out of school at 5pm, and they close at 5:30pm week nights. I live 35 minutes from school. I went to the service department and explained my issue, at 5:10pm, and they happily took my car in to replace the battery. They didn't once mention it was almost closing time. I really appreciated it!

Customer service on the sale AND the maintenance has been great! I couldn't ask for better service…read morefor my 2018 CR V.

I bought a 2003 BMW 325i from Jake Alexander Auto Sales in Salisbury NC back in September. The car…read morehad relatively low miles at 111k. I was told there were no issues with this car. I was even told by the owner, Steven McCullough, that Randy Hall Automotive had done a thorough check up of this car before he sold it to me. Randy says he never saw the car before I brought it to him for repairs within a month of purchase. The first weekend I had issues with the car. I called Steven and he said to take it to Randy Hall which I did. Randy did a bunch of work on the car...replaced some things including the brakes and then it seemed ok. At this point Steven has covered the repair costs since I told him from the beginning that I had issues. He told me numerous times, "We will take care of you". A couple weeks later I had more issues. The car wouldn't shift from Reverse to Drive...Steve then gave me a loaner car and sent mine to a friend of his who works on BMWs. "Peter" replaced a sensor and some hoses. He also told me my car may possibly need a new transmission. An independent transmission guy told me that same thing!!!! I panicked as I bought it in good faith because of what awesome condition the car was in according to Steven. I have had nothing but issues with this car from the beginning which are noted by the dealership because I've been by there and called many times with these issues. I went with my boyfriend to a Christmas party this past Saturday night and we got less than one mile from my house and the car felt like it wasn't getting gas. It slowed and RPMs went way down several times. We turned around and took it back home and got his truck instead. Yesterday I was on my way to Peter's to let him check it out since he works on BMWs and it cut off and left me stranded on the side of the road. I will never go back and I will tell everyone I know to avoid this dealership. I feel Steven KNEW this car was a bad one when he sold it to me!!

When is YELP GOING TO HAVE NEGATIVE STARS? WARNING WARNING!!!…read more I hope that YELP does not remove this review for being so harsh.. Before I start this review I want to warn you that I WOULD NOT SEND MY WORSE ENEMY HERE. And I would not have written this review at all and waste my time had I not experienced this with a my friend and to warn buyers not to purchase a vehicle at this place,.And I will make this short and sweet as possible. 1) A few days ago a friend ask if i would go with her to " look for a car " the one she haw was starting to mount up on repair bills. At this point I told her and she new that I am not the mechanic type basically I was going for moral support( I think) 2) So we stop at this used car lot ( I know used) she sees a Volvo station wagon I think it was a 2001 low mileage body looks great, leather sunroof or moon roof as they call them,, tires with good tread from what I saw( Pirellii's) but, it was noticed on had a plug in it I know most places will do even do that anymore . So you want to drive it? the manager Steve asks so we do runs very well. Little did he knew I had mt laptop and was running a kelly Blue book value and a carfax report on the car while we where driving. 3) So no wrecks but there where repairs done and it seemed ike a alot . You could not see it from the entries it had engine repairs. We came from the drive the salesman said " you want that great car?" Friend glanced at me and I was waiting to say not I was even shacking my head slowly no but, she had made up her mind. 4) So he says make sure " you get all your items form the old car old car which I did while she was signing paper work. 5) Paper work done except for a few items check written for down payment keys in hand they told her just take the car drive it make sure you like it come back Monday and we will have `everything taken care of . So she takes time off from work to finish the darn paper work and there is also some sort of reason that some of a issue one after another another issue.that she was asked that was never asked before 6) So l said to myself he is stalling plus the fact that we found oil on the ground under the car on the driveway. Not knowing anyplace would be open I stooped at a place close by the location at they wanted $500-600 dollars.for the repair Then I went to another places they said at least said it would be around 1000.00 or more DO NOT purchase A CAR HERE ! I GUESS I WOULD FEEL BAD IF SOMEONE (. How can you look At your self in the mirror???? GOT INTO THIS CAR AND IT BREAKS DOWN WITH MAJOR WORK NEEDED She barely got her money back!!! I wonder how many times this has been done to ????

After a terrible situation from another "used" car dealership my friend was still looking for a "…read morequality used car" . She had told me that she had bought a car from this place about 5 years ago and had forgotten about it.After even getting a GREAT DEAL, driving it for a couple of years and selling it. Its a small local place maybe ( guessing) 10-15 cars and or trucks at one time . We stopped and she test drove a GMC Envoy leather power everything low mileage great SUV. So the moral of this story ? Do not forget about a place that treated you right be it a car dealership or a restaurant. And besides I would trust a person more if they where a neighbor and sold me a car than someone I did not even know until you stepped on the lot. Or thought you did! Great Place ! She got a great deal good trade in price! Check it out if your in the market!

Was told the truck I wanted was at this location when I got there was told it was at another…read morelocation salesman Diamond had the truck brought over. Was very pleased with what they offer for my trade in. Nate in finance was very helpful but Diamond was an awesome salesman helping me get my dream truck. Thank you Diamond and Nate.

From the owner: Randy Marion Chrysler Dodge Jeep Ram of Salisbury is here to help you find the perfect new Jeep or…read moreused Ram for your lifestyle. The team at our Chrysler dealership in Salisbury, NC, can help you book a Dodge test-drive, schedule Ram service or claim Jeep specials nearby, so visit us now and see how we can help. With our renowned team of automotive experts, it's never been easier to buy a Ram or Jeep in North Carolina. Stop in now and see which vehicle is right for you!

One of the best dealerships around with friendly staff and the most helpful regarding information,…read morerepairs, or deals. I didn't expect to acquire a car but with haste and perseverance they got me into one.

I am very disappointed in Edge Motors in Mooresville, NC. I purchased a 2008 Toyota Tundra in July…read more2020. Not EVEN TWO WEEKS later, the check engine light comes on. It drove a little funny, so I took it to the shop to get an assessment. Turns out, the transmission was bad!! I had to go through the hassle and extra expenses of getting it replaced. I feel that Edge Motors patched up the transmission just to get a sale. This is unacceptable! I am very dissatisfied with the quality of car they sold me!

Great service. Jonathon Morales worked with us over several days to get what we want in price…read morepoint. Never felt pressure

Do not bother purchasing a warranty through them…read more At the time of signing, I was pressured into keeping the warranty by KJ in the finance department. I was told I wouldn't qualify for the same APR if I declined it. That influenced my decision in the moment. A few weeks later, when I called to ask about canceling, KJ in the finance department gave me misleading information. He told me I should wait a few months to cancel to avoid fees--when in reality, waiting would have reduced my refund. Canceling earlier would have resulted in a full refund. The warranty would have cost about $3,500 over the full term (before interest), and it is only a partial warranty that doesn't even cover key features like Autonomous Driving Systems or other add-ons. On top of that, it is not backed by Toyota--it is a third-party warranty. Overall, the process felt misleading and not transparent. You're better off skipping the warranty altogether.