Left much to be desired! I have several issues with this place. 1) the waitstaff is rude as can be and snarky when you ask about allergens, 2) they take your drink order multiple times and never bring your beverage, 3) the food order comes out without the extras you order on it, and 4) it takes forever!!!! I will not be going here again because of said reasons and also because the food was marginal. read more

Carluccio's - Italian Near Me - London, XGL

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Has a nice outside area but service outside was non existent. Had to go inside to get served even after they told me I should order at table. Once ordered the food came out fast Ordered the traditional breakfast Eggs were over cooked and the bacon was burnt. Coffee was just coffee. Not great but not bad either Staff all seemed pretty miserable too read more

I like to go to Carluccio after finishing my day and getting back to my house and get back to the family routine. This branch has a very nice (relaxing) setting, average food, but very good coffee! Though service is not the best thing in Carluccio. I dined once or twice in Carluccio and it was not as expected. I was also invited lately to a birthday there and I found out that they have nice olives, cheese platter and starters. read more

Carluccio's - Italian Near Me - London, XGL

My relatives and I ate here after seeing a movie next door. It was my first time as I am traveling from California....the service and food was very good and Lea (?) was fun and helpful! The only reason I was unable to give 5 stars is it was VERY noisy....dishes and drinks dropped, conversations loud. read more

It's a chain, so you can't expect miracles. But as far as chain Italian places go, Carluccio's is usually a safe bet. They have decent menu options that change suitably with the seasons. And the shop is great for nice deli treats and baked goods. For a Saturday night, the service was as expected: slow and unreliable. Spilled wine and coffee, etc etc. I had a salad that basically consisted of 2 different types of lettuce and a little drizzle of oil and balsamic. Seriously. £3.50 for that. My sea bass entree was pretty good, I have to say. As I said before, it's a safe bet but nothing spectacular. The advantage to this location is that it's not usually as busy on weekends, but if it is there are plenty of other options within the Brunswick Centre. And there are some nice hidden gems in the Russell Square area for after-dinner drinks. read more

Very busy, bustling, noisy interior - eat al fresco (sul a terrazza) if it's warm enough. The usual range of standard Italian classics with the odd special worth paying the extra for. Good lasagna, not great, but very acceptable. Peroni Red and Gran Reserva available if the normal stuff is too boring. I just wish they would serve Birra Moretti... read more

Carluccio's - Oh, go on then! :9 - Italian Near Me - London, XGL

What a night. Amazing food and service from Carluccio's, where we were welcomed on a busy Saturday night, shuffling some tables about outside before moving indoors later on. Waited a while to get served initially, but like I said, it was busy. Cant comment on the value for money as I did not pay the bill, but I can vouch for the quality of the food and the wine. Nice decor, clean toilets, a good shout if you're down here. Believe! read more

I am so impressed because the staff understood what one child could not have certain things because of child allergies. They acted accordingly making sure we had a dish that was suitable and the service was amazing. They understood the menu, were clever and could not have been more eager to please. A full and big recommendation, including if you have children. read more

I was looking forward to a meal here, following a very good french film at the Renoir cinema and encouraged by Antonio Carluccio's reputation for using good quality, fresh ingredients. Unfortunately, the calamari that we ordered as a starter and that was unceremoniously plonked in front of us was as tough as old boots and we sent it back. Some time later, they came by to tell us we were right. Yeah, thanks a bundle, I think we'd realised that already. A bit patronising. We cancelled the order, having little faith they could produce an edible plate of squid why should we? They certainly never offered to provide a replacement free of charge or a complimentary glass of wine to make up for the frankly inedible starter. And the waiter never brought us the water we'd ordered with our wine. The spaghetti vongole I had as a main course was underwhelming, and the dessert we shared that was supposedly dipped in rum seemed never to have been near a bottle of alcohol in its life. Frankly, not impressed. The only highlight was spotting Rupert Everett there. read more

This branch was huge. As a result, the service was mechanical. One of our starters never came. Chicken Liver Pate was tasty as usual but the toast was cooked unevenly. The Lobster Spaghetti was overcooked. Milanese di Pollo was OK but the portion was small. Rosemary Potato was soggy, lacked flavour and came without rosemary. Tiramisu was dry in the middle and soggy in the bottom. The pastry of Crostata al Limone was limp. Chef needs to pay more attention to details. During our stay, two customers complained. One near our table sent back her Ravioli, and another customer was shouting at the manager. We like Carluccio's but not this branch. read more

A lovely restaurant, one of a mere few in london founded by well known chef Antonio Carluccio. The restaurant at the Brunswick Centre is one of the newest to open and this is reflected in the beautifully simple interior with glass pannels and modern art on the walls. Staff are friendly and attentive, and get to know the locals in the area. This place opens early, with fresh baked bread and croissants for breakfast, to be enjoyed outside under the heatlamps with a steaming cup of coffee. Lunch is a busy time, with soups and salads proving very popular. There are kid friendly options and families often frequent the restaurant in the early evening. Wines are delicious and generously served, along with a pleasant range of juices and granita. Try it for dinner and you won't be dissapointed by the seasonal menu, with dishes cooked to perfection every time! It isn't cheap, but for a celebratory meal or special occasion, this is a lovely place to eat really tasty Italian food. read more

Just in the Brunswick Centre, this Carluccio's is well placed and just the right size. the outdoor seating is really nice, even in the Autumn, and provides a lovely atmosphere for a relaxing lunch. The menu is limited, but not awful, and they more than make up for that with amazing specials or good reccommendations. They do a great line in risottos, which I think should be applauded as they are not easy to cook, and I have never had a bad one here. The wine list is great, and whatever prosecco they have is great for the price. I always enjoy a browse in their deli section, and the staff are equally helpful here too. read more

Amazing Italian restaurant. Great location, great environment and we had one amazing waiter serving us. Certainly superior to what I am used to. The food was extremely well crafted and seasoned. The wine was excellent too. Certainly a place I would recommend as an Italian restaurant if you are nearby. read more

Came here after a red-eye flight, 20+ hours awake, and coming down with a cold, so I can't say I was at my best--still, I was hoping for a good Italian comfort lunch and didn't quite get it. In summary: the menu looked great; food unimpressive. The place looked very nice on the outside, and was bright and cheery on the inside. Lots of choices on the menu, many of which looked tasty, and lots of nice drinks and coffees to try. Servers were very nice--the pace of service is slow, but I like that, I prefer some time to think over the menu and enjoy appetizers, etc. We ordered a selection of breads (very mediocre) and zuppa di fungi. I enjoyed the soup but I love salt--I think for other people it would have been quite salty. Possibly the chef salted it before adding the pancetta, which definitely would make it saltier. For the main course, we splurged and got the rump steak to share, medium-rare. Alas, this review would probably be much better if we hadn't. Although the parmesan rosemary potatoes were tasty, the meat was medium at best and downright well-done in places. Although my nose was stuffy, my healthy bf agreed--dry and tasteless. I keep switching between 2 and 3 stars--for this food at these prices, I feel like 2 stars is more appropriate. But because of my bad mood, the good service, the clean and pleasant atmosphere, and the nice staff, I'll go for three assuming that the pasta dishes are better. read more

Carluccio's Brunswick Centre branch offers good value for money as a chain restaurant but this particular restaurant lacked quality. The main chicken milanese was a good portion and tasted nice and the lobster spaghetti was without much lobster but the taste was good. The desserts were too sweet. I would recommend Carluccio's usually but perhaps another branch. read more

Food was delicious. The atmosphere is decent. One of the best restaurants I've ever been in London. read more

Carluccio's - My lunch - Italian Near Me - London, XGL

Great food nice atmosphere, not cheap but Italian transferred to the modern world. Not like the trattorias that used to be everywhere and very grateful for it. Always a guaranteed to be good if a bit formula, still if it works why change. Every town should have one at least just to make sure we put a floor under quality at every other restaurant in close proximity. read more

Carluccio's is one of the restaurants I visit most at the Brunswick Centre. People may believe that because it is a chain restaurant, it is not authentic Italian. However, I see many Italian families in here and they seem to enjoy it. The menu is very much like the traditional style of Italian dining. You have the starters and antipasti section and then the pasta dishes followed by the meaty main courses. If you have room, there is a fine selection of desserts too. All dishes are reasonably priced. If you like coffee, Carluccio's is a great place to have a cup (also available to-go) as there is a good selection of Italian beans available. You can choose between Napoli - strong and robust - and Milano - smooth and mellow - blends. If coffee isn't your thing, Carluccio's do an amazing cioccolata fiorentina, an authentic, rich, chocolatey drink that is a must for any chocoholic; like chocolate soup served in an espresso cup. The food menu is extensive and is a suitable for meat eaters and vegetarians. Whether you're after a light meal or a good feed, there's a good variety of dishes, no matter how hungry you are; from picking at the delicious antipasti massimo or a slab of their softest focaccia, to wolfing down a slice of lasagna - I've never been disappointed with anything I've ate here. There staff are helpful and chatty and always seem happy to be serving you. The restaurant is wheelchair accessible, and there is a disabled toilet with the others towards the rear of the restaurant. read more

As I've been to another branch before, I already have a good opinion of the food. Unfortunately, my experience of the service at this branch was wholly disappointing. Upon arriving, the waitress greeting us asked where in the restaurant we wanted to sit. Before I had time to ask my boyfriend what he thought, she said "Come on guys, its just a table" and handed us menus at the door, meaning that we even had to show ourselves to the table. As a result, we both felt very uncomfortable and ended up leaving almost immediately. Having worked as a waitress myself, I understand very well the stresses of dealing with multiple customers simultaneously, which I assume she was (giving her the benefit of the doubt). However, I do not believe that this warrants such unprofessional behavior, especially as the inside of the restaurant was not particularly busy. Overall a dissatisfactory experience. read more

Back up to a four, for a great Sunday breakfast. Mushrooms and perfect scrambled eggs on toast with delicious crispy pancetta bacon and a token tomato, cappuccino and fresh lemonade. read more

I used to go to this place when I lived in the area. It serves good Italian food, I particularly love their Italian produce for sale at the corner of their shop. The grassini (if I spelled it correctly) is so tasty! The price is a bit more than you would expect given the regular food menu and taste. It is not too bad! read more

I thought it was excellent - my hotel was close to the Russell Square tube stop and Carluccio's was right on my way to/from the stop. I had breakfast and dinner. Breakfast was very tasty and their cappuccino was excellent. Dinner was fair (excellent price) -- not sure I'd go back again for dinner, but if you're looking for something reasonably priced and excellent quality, Carluccio's is your place! read more

As you can probably tell by it's name, Carluccio's is all about Italian food. When you enter this restaurant you have to walk through a deli shop and a cafe area, the restaurant is hidden at the back. For long time I thought this place was only a cafe, but than again I did no know that the restaurant was a chain either and repeats the same concept all over London.. The restaurant was surprisingly lively and loud on a weekday evening. The decoration is very plain and formal, with tables scattered around the enormous room. Menu is about pasta, ravioli, risotto..you name it. All the perfect treats for all Italian food lovers. It was nice to finish the meal with a good espresso, the benefit of having a cafe in the same venue. They don't save oil and garlic with the food but is sure made the food tasty and me happy. Really nice place go out for dinner when you need uncomplicated comfort food that goes well with red wine! read more

Cool and full meal here with friend... Primo...Secondi....Dolci

This is a lovely, friendly and delicious branch of Carluccio's. With heated areas outside for autumn and shaded against the sun in summer, it's a great place for a work lunch or to catch up with friends. I love their focaccia sandwiches with mozzarella and basil, although their pastas are delicious too. Coffee is great, as are the deserts, and service always smiley and friendly, if a little slow at peak times. But, as a regular, I intend to go back time and time again (and not only for the gooey chocolate tartes, either!). read more

This happened to be closest to my hotel when I first arrived in London. It was incredibly noisy, as the staff at the front counter were sorting cutlery like they were dealing cards. It was hard to take. The food was extremely average. The parmesan strips in my salad were stale and like shoe leather. The waiter was the pleasant experience here. Nice young guy who did not miss a beat. Wouldn't eat in another Carluccios. read more

Just came in for coffee and toast breakfast and they only have white bread! Stunned. No choice at all in this day and age white died chemical bread not a good idea! Won't be back. The greasy spoon around the corner has at least wholemeal toast. Nice friendly staff. read more

Last time I went here, I had a great experience. Even though I had to wait until someone saw me to actually come and serve me, it was pretty quick after that. It has that authentic feel about it which I really enjoyed. I'd go again and its a great place to meet friends. read more

Nice place to grab a seat at the Brunswick. Just don't expect much by way of service or even basic attention. Don't be surprised to wait 20+ minutes for anyone to even consider asking about your order. Fortunately the Brunswick has lots of other options. read more

Food can be quite tasty and nice wine list. The atmosphere is very pleasant and cozy, especially on a rainy evening. But after being seated, the service is appalling, especially when eating alone or as a couple. Servers treat single diners like pariahs. It can easily take 20 minutes to get a drink order and a menu. Once the table is (eventually) served, the waiters are gone for the night. Even big American hand-waving can't get them to return, say, for another glass (or bottle) of wine. Then they appear doe-eyed with the check once they have sneakily surmised that you are so exhausted and frustrated you won't bother them with another request. read more