1. Carl's Transmission

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Baytown, TX

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Carl's Transmission

3.9 (7 reviews)

Services - Carl's Transmission

Auto transmission repair

Transmission leak inspection

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3 months ago

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8 months ago

2020 white Yukon, shop does good work and I do recommend using them. Seems to be good people.

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5 years ago

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5 years ago

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9 years ago

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11 years ago

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Safe Auto Repair - Kids area

Safe Auto Repair

(7 reviews)

Always very professional and nice. They do offer to drop you off at home or work when they can.read more

Well besides the fact their prices are higher than their local competitors, I was hoping for a good…read moreexperience. I made an appointment at 12noon for brake service and oil change. Was told front brakes and rotors needed replaced and a flush of master cylinder. Total was right at $1,000.00. I was told when I was given the cost estimate at 12:32pm, they had already started the oil change and it would be an hour and I would be out of there. At approximately 2:000pm, I inquired about the progress and was then told it should be just another 30 minutes. Well those 30 minutes came and went and now we are an hour over their promised time. Still no one came to the waiting room to alert me or discuss why the extra time. I finally was able to talk to an employee at 3:18pm who came in with the keys and said, "All good to go" like nothing had happened. He was so nonchalant about it and we then had a professional, adult discussion about how I had been treated, left in the dark and how it was nearly 2 hours now past the promised time with no updates from anyone. It was a very disappointing experience to say the least. I am sending an email to Justin, the owner as I was told and laughed at, to explain how I was treated. I hope he returns my email and understands my frustration by the lack of professionalism and customer service of his employees at this establishment. - They do not keep the customer informed about the progress even when it is well after the expected time of completion. - They are mush higher in price than most other shops I have visited. $1,000.00 for front bake pads, front rotors and oil change for a 2018 Ford escape. - Service reps at the front desk were not sympathetic about quoting the estimated time of completion and being so far off. No apology or even a valid excuse. I received the typical "30 more minutes" when I inquired about the time.

Carl's Transmission - transmissionrepair - Updated October 2026

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