Great service. Went through the drive thru at lunch and was helped very promptly. The food was hot, fresh, and delicious. The jalapeño poppers are delightful. Not sure what else you could ask for from fast food. read more

Carl's Jr - Exterior - Fast Food Near Me - Tualatin, Oregon

Seriously incompetent! How many times do i have to say no cheese. These know nothings are going to get someone killed!!! I have an extreme dairy Allergy and tell them each time i go there. The last two times i bite into my burger and there's cheese, despite saying "no cheese i have an extreme dairy allergy, only for these smooth brains to add cheese! Will be contacting my attorney and filling suit!!! read more

Words cannot tell you how disappointed and dissatisfied I am today.! When you pay almost $30.00 for Carl's "Top Burgers" and you get this crap... read more

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Fresh (not really, lol) off a 6 hour flight from Orlando, dealing with a rental car, and starting the drive to Newberg, we stopped at this Carl's Jr right before closing. Honestly, I've done this before late at night and was expecting crap service and mediocre food. That was totally not the case here. It was the highlight of our trip to Oregon. Ok, that's a big much, but it was definitely good. Carl's Jr isn't so familiar to us East Coast folks, so we had to peruse the menu. They were patient with us even though they were already starting to count the money and shut down the cash portion of the registers. I think they asked if we were paying cash before they started. I ordered the Hand Breaded Ranch BLT Chicken Sandwich with Waffle Fries and this beat the crap out of the other popular chicken place. What an excellent sandwich with fresh veggies and crispy bacon right before closing. The fries were crispy and delicious as well. And this isn't because I was pretty hungry. It's because it was actually prepared nicely. Thanks to the staff who was welcoming, didn't seem to mind that we dined in a few minutes past the dining room closing time, and made us some good food that we really needed. If I ever need a meal late at night again, I'll keep this location in mind. read more

Carl's Jr - Hand-Breaded Ranch BLT Chicken Sandwich - Fast Food Near Me - Tualatin, Oregon

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The best customer service ! Beats ALL THE CARLS JR's in Oregon . She is super nice! Keep doing what you're doing ! Food was great too. Clean tables as well. read more

One of my favorite junk food places Very consistent quality of food, which is unusual for a fast food business. They are conveniently located on main street with good parking and a drive through. The burgers are great and at cheap prices. The French fries are good and come in different styles. The staff are always polite and helpful. read more

The last 2 times I've tried to order through their APP I've had issues. Today I ordered and arrived at the store around 6:45am, they open at 6:00am. They were closed! I tried to cancel the order and there is no option to do so on the APP. Went on their website to contact them and it just kept having me do the "captcha" thing over and over again. I never was able to submit any feedback. Tried to call them and no answer. read more

Either they have really good service or I just haven't been to Carl's Jr in awhile. Our group had our numbers but the guy still brought our food to us at our table. He even came back to drop off our late requested ranch dressing. For a minute I felt like I was at a sit-down restaurant! Should I have left him a tip? Jk :P but good job Carl's Jr Tualatin! Wherever you are! You made our road trip snack a pleasant experience :) Oh and you can substitute wheat buns on any burger :D read more

Carl's Jr - the front of the restaurant - Fast Food Near Me - Tualatin, Oregon

I Was stunned with the terrible service. It was late, around 9:30. We have already tried a different burger place, but the line ended up being so long there that we had to try going here. There were no other cars in the drive through, so we figured it would be a quick stop. It was not. We waited-and I'm not exaggerating-10 minutes before someone came to the window and took our order. Keep in mind, there was no one else in the drive through. Finally, she came to the window. We ordered a single plain cheeseburger and a small fry. 20 minutes later, she came back to the window with our order. Again, I'm not exaggerating. The fries were not even very hot! We could see through the window 3 employees. Again, no one else in the drive through. There didn't seem to be anyone in the dine in. So what happened?! Terrible experience. The burger and fries themselves are the only things keeping the review from a one star. Burger was amazing, ideal to me. Fries were barely warm and had barely any salt or flavor, but still pretty good. I don't know what happened, but It came at the cost of a half hour in a drive through. Not good! read more

Horrible service and the female employee who was there was horribly rude otherwise the food is alright but probably the worst restaurant service I've ever had read more

I have been craving a good ol cheeseburger for some time now and today I finally got what wanted. Carl's Jr #1 burger. King City, OR. Really hit the spot. read more

Like pedals of a flower the Carls Jr. universe of food keeps unfolding and amazing me. My life has been thrown into a complete state of higgledy piggledy of late because of a four letter word, the worst of them all.... DIET. I found myself thrust into a situation of trying to find something healthy at a traditionally unhealthy place. I scanned the menu back and forth, up and down, and lo and behold what do these old fat eyes see but a Taco Salad. It's a salad, that has to be better than a burger and fries! I ordered it, I devoured it, I felt reasonably good about myself. I did NOT eat the fried bowl! I wanted to. But I didn't. Turns out the Green Burrito side of Carls Jr. has some pretty decent alternatives available to those of us of the rotund build trying to become more socially acceptable (and live longer). read more

1 star reasons: Incredibly slow service regardless of the time of day. Food is always sloppily put together. Drive thru service is inaccurate. Typically food orders are incorrect. Staff is unprofessional & can be rude. read more

Just had one of the best experiences at this Carl's Jr. in a long time! Sandy was working the drive thru this evening... and even though they seemed a bit short staffed, she was amazingly pleasant and a joy to talk with! Keep it up Sandy! Oh, and the food was delicious too. read more

Different staff and friendly. I have recently moved back in the area and found that this Carl's Jr. is one of the best. The kid with the dread locks no longer works there. Instead on my last visit I was actually surprised by one of the employees buying my dinner because I left my wallet at home......(I came back to pay and gave the kid a tip as well). The point is this. That kid went way above and beyond what he would ever be expected to do. He is not the only reason for my 5 star review. The rest of the staff seem to have the same "give a shit" attitude every time I have returned read more

Carl's Jr - Fast Food Near Me - Tualatin, Oregon

Customer service is up to par! Fries & strawberry milk shake from Carl's will always be my go to!

1. Very poor command of English=all. 2. Salads weren't cut up-whole tomato slices, and I had to ask for plastic knives. 3. Seats were filthy. 4. Chicken strips on salad tepid, not even warm. Felt unwelcome, no smiles, all speaking in Spanish. read more

I will, unfortunately, have to agree with most reviewers here. This establishment is definitely not up to par. Fast food is just exactly that- fast. This has got to be one of the slowest drive-thrus I have been in. Two people ahead of us and still took over 10 minutes until we got to the window to pay. Ordered a couple 5$ boxes. I took out my sandwich- supposed to be a spicy chicken- just to discover it was a sloppy cheese burger in a spicy chicken wrapper. Ugh. Had to drive back to exchange it. Unwrapped the new one and there was some fuzz fibers from a rag or a shirt twisted in the seeds on the bun. Damnit. I just can't win here. read more

I stopped here for breakfast on my way to work. When I got to work and started eating my sandwich, the sausage was raw and bloody. When I took it back, they wanted to give me a coupon for a free burger. Um.....NO! I will NOT be returning here. I did turn them into the health department though! If I could give them zero stars, I would! read more

Carl's Jr - Raw sausage in my breakfast sandwich! Need I say more?! - Fast Food Near Me - Tualatin, Oregon

I try not to eat too much fast foo, but when I do I chose Carl's. Normally I order a chicken sandwich or something like that. This time I decided to order from the Green Burrito menu. I wasn't very impressed with what I got. I shouls have payed more and gone to Chipotle or Qdoba. read more

Don't come here if you value your life. My husband and I saw two employees who BOTH had their noses sticking out above their face masks! I reminded them to cover their noses, but they just ignored me. Whoever is managing this place is doing a very poor job. read more

10 yrs. ago I went through the drive-thru lane on a very cold night, (which should have been my first clue!) and only ordered a soft drink. 9 min. later I was still waiting in line behind ONE car whose order took that long to put together. It was obvious the staff didn't want to have the customer pull around and park near the entrance, so they could have their food brought to them when it was ready; that would mean an employee suffering the cold weather for all of 15 seconds! I suspect there's only ever two people working in the building; one to take the orders, and one to make the orders, with the order-taker rushing from front counter to window. In 10 years, NOTHING HAS CHANGED! THE SERVICE IS STILL BAD!! (I'm forced to give A star to a business that deserves NO stars) read more

This place is obviously very poorly managed. Came in with a friend, ordered a chocolate milkshake, " server " brought a half filled cup , asked if she would remake it and said NO this is how we do it with the whipped cream otherwise it will spill out ! Absolute nonsense, asked if she would remake it , she stormed off to get the manager and told her these guys are causing a scene and being " rude " I showed her my complaint and she made another one that was what you would expect . However as we sat to finish our meal we could her comments about the " nasty " customers and how we hurt their little feelings. Funny thing is food not bad . Bottom line terrible customer service, made to feel as the bad guy ! Might be one of the worst experiences I have had at a fast food Restaurant! read more

I've been going to this Carl's Jr. For a couple years now. I always hope they could do better, but they never do. It's the slowest service I've ever experienced, the staff isn't that friendly, it's really the last place I want to eat, minus the Famous star. Love that burger. If it wasn't for that I'd never go there again. I hope the owner reads these and will step up and make his business better. read more

Bad service... plus they threw the new lady to the sharks w no training. Manager is not for customers service

I've been coming here off and on for the past few months and the service had always been good. Service is friendly and responsive. In general more than I'd expect from a fast food place. But today was tops! I thought I'd ordered one item but when it showed up out was something else. Honestly, I'm not completely convinced it was their fault. I very well could've said the wrong thing. I had a lot on my mind. Anyways, I wandered to the front counter and talked to the lady. She offered to replace my food but it occurred to me that it didn't really matter. I'm sure what I got would be fine. So i sat back down to eat and not one minute later, the lady dropped off to my table some of what I thought I ordered just to make sure I has an opportunity to try it! That was very cool. Super impressed! Thanks. read more

Fried zuc tasted like stale fish, chicken tasted like stale fish. Lemonade is watered down and sugar free. What a waste of money.

I sat in the drive thru for about 7-10 minutes and even said "hello?" a few times and I got no response. Yes it was open, yes there were employees, there was even people in front of me getting their order taken and receiving food. Since there was no one behind me, I pulled out of the drive thru, and on my way out of the parking lot, I look back and I can see the employees just hanging out, laughing in the drive thru window. No one was doing anything. Very unimpressed with this location. read more

The worst service ever. They aren't friendly at all. They can never get an order right, and are unapologetic when they screw up your order. I will never eat here again. read more

Fast Food is Fast Food. This Carl's Jr is no different. However, I will say that the food arrived very hot and was cooked to order because we were the only ones before the dinner crowd. Kudos for not serving us fries or onion rings that may have been sitting there for hours. Also surprising was the person taking our order brought out the food to us. A nice touch. And finally the manager was kind enough and attentive enough that I had to write about the management too. Good job. read more

Fast foods the game and they're losing. Maybe they forgot about me? Asked me to pull around because "they're making my order fresh" I ordered chicken tenders and a chicken sandwich.... that's it... I've been here at least 10 minutes waiting while 3 vehicles that were behind me in the drive-through leave already. Pretty bummed. Better luck next time. read more

I have had great experiences with Carl's Jr. in the past, actually was my favorite fast food restaurant until this visit. We got 2 of the famous star burgers and after waiting over 10 min, probably closer to 15 we were served soggy burgers that I couldn't even stomach. I wouldn't normally mind waiting but the restaurant was nearly empty and nobody in the drive through. Overall disappointed with a restaurant I once loved, I will not be returning. read more

You know how it's really unnerving and downright grotesque when your dog licks their butthole? Yeah that's what I imagine this crappy "steak" quesadilla tastes like... why did I sit fourteen minutes (LITERALLY FOURTEEN MINUTES!) for a disgusting quesadilla that went straight in the trash? There was no one in line ahead of me. Not a single person. What took fourteen minutes?! It's definitely not the high quality meat. You couldn't pay me to try that again! Nor the crispness of the tortilla considering the cheese inside wasn't even melted. It was probably the window cashier talking to what must have been the one other person working since I certainly know he didn't come back to tell me "hey it's gonna be another five minutes" or even acknowledge that I had been there long enough to have gone to store, bought the ingredients, and made the food myself. If I could give negative stars, I would. read more

This Carl's Jr is awful. Customer service is awful. They get your order wrong 3 out of 5 times. My husband eats here once in a while when he needs a quick bite and we always find something wrong. I once ordered a burrito and it came with almost nothing inside. It was a 5 dollar burrito. I had to come back through the window and they gave me a new one after a few minutes, and I didn't receive an apology. read more

I normally wouldn't care about rating fast food places, but this one was disgusting. I ordered a grilled chicken salad and barely got through the first couple bites before I threw it away. The lettuce was all rotted and slimy. Nasty. Eh, guess that's what I get for leaving my lunch at home! :P read more

My husband and I ate here the other night. He ordered a flame broiled burger, it was still frozen and cold in the middle. When he told the woman at the counter she said ok is anything else wrong? No he said I just need a different burger I really just want a completely different burger. He got a burger that was half the price of the flame broiled burger, with no offer of compensation on the matter whatsoever. The other half of it is we live close by and this is not his first time experiencing poor management! oh did I mention the women he spoke to at the counter was the manager!!! What is wrong with people can't do there job with an ounce of decensy. read more

Just disgusting. Terribly slow service. Rude staff. I would've asked for my money back if I didn't wait until I got home to find out just how bad the food was. Save your money read more

The cashier was slow and continued to help the people at the window and completely ignored us, even when we tried to get her attention. She acted annoyed that she actually had to do her job when she finally helped us at the register. When she actually brought our food to us, she didn't set it down, she just dropped it on the table. Literally just dropped it. We were the only ones in the restaurant and one car in the drive thru so there was no reason for the pissy attitude and the slow service. read more

Bad service. When I got there the employees were talking and talking & barely working. I waited for my food for almost 20 minutes. They were paying more attention to the drive-thru. I will forsure not go back. read more

So it's a four star on the scale of fast food. If I had to choose my favorite fast food chain burger joint it would definitely be Carl's. This particular location is fast, has a variety of burgers, yum teriyaki burger with pineapple, and they bring your food to your table. read more