Excellent service in the drive thru, super friendly employee. She smiled and greeted us at the window, even clarifying our condiments to be sure we got exactly what we wanted. Food was great, as expected. Hot and fresh, fries and onion rings were This is a newer, modern location. Update: I've been back three times since this review and it still stands. Good food, clean and good service. read more

Being it's 12:30pm lunch time. Go inside to order a burger. Long line of cars at drive thru. Young lady at drive up window services car after car. Acknowledged that I was standing at counter but didn't offer to take my order. Other large framed girl seemed married to the fry machines. She too noticed I was standing there awaiting, one or the either of these girls could've helped me "But No". Fry girl not frying food but cleaning around counter by fryer. Window girl on her fourth car pulling up was too occupied with her function, again both making eye contact & wouldn't take my order. Fry girl couldn't care less, so I decided to leave. Carl's Jr had a person making orders to go but no counter help for the walk in customers. I hate being ignored, so went elsewhere for lunch. Thank you very much for the let down. read more

It was cold when I. Went inside and did not even want to go in there and the French fries were cold when I went to eat the like keep them warm. read more

Just had the most ridiculous interaction at this restaurant. I went inside to let them know that two different times this evening, I went to the drive-through and sat there both times with no one taking my order for several minutes. I went inside because I figured maybe the equipment wasn't working and I wanted to let them know A young girl talked over me and argued with me and would not listen to anything I was trying to tell her. I will never return to this place. It's no wonder they have less than two stars. It's too bad because they're right across from the hospital and my dad is there and it would be a convenient place to grab a snack. read more

Laziest workers I've ever seen they don't close for another three hours, but too lazy to make a milkshake won't ever bring my business here again read more

Ordered a chicken sandwich. Had to literally break off pieces of the chicken that were too hard to eat. It was cooked to a crisp, and inedible. Time was I used to love Carl's Jr, but I will never go into one again! read more

Never had a bad experience here. Always great customer service. Great food. No complaints

Maggot eggs on my Chicken fingers. Order # DT#21 4/2/2024 08:50:43am on my way to work. Oroville, CA location tried to call no answer and mail box was full. Amount $32.12 order total paid 50 in cash $17.88 change back. Drive Thru order id number 18325421697032 read more

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This place hasn't had ranch In over 2 years no joke how hard I'd it to find some ranch. It's gross and served disrespectfully. read more

Carl's Jr - Served badly - Fast Food Near Me - Oroville, California

I would give no stars if I could. I went to Carl's Jr. with my family for lunch during this busy holiday season and what we witnessed was just deplorable. The behavior of the staff, especially the young, inexperienced, so-called manager, when having to deal with customers who were dissatisfied with their orders and/or the quality of service, was unprofessionalism at its finest. The manager did not know how to speak properly to customers or even the staff. The manager also had no clue how to appease anyone so that their stay was a pleasant one. The restaurant was also filthy looking and many tables had not been cleaned from previous customers. Needless to say, my family and I decided to leave because I would not allow my family to eat or be subject to such substandard circumstances. read more

Rude employees. I go to the Carls, Jr. about 2 times a week until NOW. I went into the store on 7-29-19. There were 4 employees working. 1 Car in the drive thru, and NO customers in the store, but us. We enter the store and the employees were bust stocking. They looked at us upon entering and said nothing. We stood there for 10mins waiting for someone to take our order, and they avoided us like we had the plague. After 10+ mins an employee said I will be with you in a few, why the other 3 stood there. after 15mins of no order, we decided to leave, and the employees looked at us like we were NUTS for not waiting for them to take our order. I will NEVER return to the Carl's Jr. on Olive Hwy again. These people hires the most inept people they can find. I LOVE Carl's Jr. food, and hate the fact I have to leave the city in order to get CJ. read more

Terrible service, coordination with door dash leaves no one accountable for mistakes. Only got two of my three sandwiches I ordered. Local restaurant not willing to fix problem. Not the first time I've had trouble with this Oroville restaurant either. Food is ok, but you can't count on them for any accuracy and you especially can't expect these lazy idiots to fix their own mistakes. read more

We walked to the Oroville Carl's jr. My fiance was at her maternity appointment so I took my son for lunch. We walk in and are greeted by a woman in her mid 60's who was less than pleasant. Order. Sit down for 5 minutes and she calls our number and tells us we have to leave because of the coronavirus. Keep in mind, we are the only customers there. So we had to sit outside in the rain on a cold bench. My 6 year old was smart and noticed a dry spot under the awning to sit. So we moved there and ate behind a trash can. Then another employee comes out and tells us we can come in??? We were almost done with our food at that point and she then tries talking down to me like I'm stupid because there was a sign taped to the door. I do not read everything posted to every door I walk through. We declined and finished our meal outside. This was the most unprofessional and appalling staff I have ever encountered and I will never eat at another Carl's jr again. read more

Carl's Jr - a young boy eating a donut - Fast Food Near Me - Oroville, California

Every time I get my superstar lettuce wrapped burger I have had a great meal. Great staff and only problem I have had here is a little wait in the drive through, but not a problem in todays world of technology. Always pretty quick once I get to the window and I have not had a bad experience. Food tastes good for me, and the staff has been kind the whole time. read more

Was here the other day and got good service, came back today with my whole family and they served about 5 crisscuts in our orders. I would never have brought them if after paying over $50 they'd still be hungry. After being shunned by the manager treated like a bum by another employee, which I am far from, I can say I won't be coming back and I hope this review as well as my call to corporate helps them re-evaluate their policy. I feel sorry for anyone working under her unprofessional self read more

Carl's Jr - a bad manager can take a good staff and destroy it, causing the best employee to file and the remainder - Fast Food Near Me - Oroville, California

Just grabbed a quick sandwich here. Staff was smiling, helpful and efficient. Watched them help and be patient with 2 elderly that came in. Kudos to the whole staff! Made my dining experience enjoyable, thanks. Oh and the chicken sandwich was good! read more

I've gone about three times in the last few months. The food has tasted fine, but the burgers are always on the cold side. Not hot enough to even melt the cheese a little. Its a shame because if the meat was warm and the bun was warm it would a really good burger. Its probably not this Carl's Jr.'s fault - more than likely just the way corporate instructs them to be made. read more

The employees are extremely lazy and do the absolute bare minimum. This store also closes whenever the people working feel like going home.

Super disappointed with the service. My son and I decided to go to Carl's Jr for lunch 6-5-19. It was a hot day. We walked in, both doors was wide open. It was hot and muggy inside. The place was not busy at all. The woman working the front counter and drive through window said she would be right with us. We stood there waiting at least 15 minutes with no other people in line. We watched her take a drive through order then be texting on her phone telling us she would be right with us. This went on the entire time we were waiting for her to take our order. We finally walked out and went to Burger King. read more

Got biscuits and gravy from this place and the biscuit was NOT EDIBLE and was NOT ENOUGH GRAVY to cover the hard dry biscuit with I didn't even eat it I threw my food away the manager refused to refund my money back to me I WILL NEVER EAT THERE AGAIN!!!! PLUS THE INSIDE WAS DIRTY a call to the health department is in order for this place read more

I don't know haven't been there enough to see anything bad but pretty disappointing when they say they didn't have the Teriyaki burger ...otherwise service is like every other. read more

After picking up my wife from the hospital, decided to grab a couple burgers to go. As the lady is handing me out food in thru the drive thru window, she's coughing all over the open bag of food, not covering her mouth, coughing directly on the food! Unsanitary idiot! read more

2 minutes ago Stopped by tonight and had a couple of burgers and zucchini. It was great and the place was super clean. Friendly service and the manager checked with us to make sure everything was as expected read more

I hope I can post photos of this I think everybody needs to see what you just did to me. I came through your line and it took 30 something minutes to come through. Talk about a waste of gas in pouring rain and cold. I got to the window and the girl was so inept she threw my food out the window onto the ground on accident. I was quiet and just sat there and then I watch the manager put a new box together and that manager is inept as well because I have less than 10 french fries and I watched her put them in there. I received a hot dog that is cold uncooked in an uncooked bun with nothing no seasoning no mustard no ketchup nothing just a hot dog on a bun in the Box no hamburger and I'm really really ticked off at this point I really think somebody needs to do something about this. I'm going to post a photo I can't even believe they forced me to leave a star I would leave a negative 10 read more

Wish I hadn't chosen Carl's over TacoBell yesterday, the bun was easily flattening and whole thing was mushily falling apart by time I approach finishing their "classic", and their fries not thicker and crispies like at Wendy's, so I don't know what all the hullabaloo was about when they opened up last year. read more

Horrible horrible dine in there is definitely NO EFFORT in there food and place is just filthy........ Gave it a 5 star today after giving them a 1 star had wonderful service read more

Management, please do some more training. Waited 40 M I N U T E S in drive through for 3 things from getting there then to leaving. This is starting to become a recurrence and it's really bad business. I will no longer be supporting this CJ. read more

Clean establishment. Friendly staff who were patient when I had a hard time deciding what to order. Really good burgers. Little bit pricey, but not unreasonably so. Though, I don't recommend the chicken tenders due to their price for such small portions, but that's about my only complaint. read more

I gave Carl's many times to get it right but they just can't seem to get it together. It would appear that they have a serious problem in management. The morning employees just don't care. More than once I have placed my order only to have a bland response that tells me they would rather be anywhere else but there. I place my order and roll around to the window and wait and wait and wait. No one comes to the window to acknowledge that I'm there, I just wait. Finally someone opens the window and tells me how much. The price is wrong so I ask them, did they add cheese, her response was confused and asked if I wanted cheese, at this point, she adds they can add cheese, because they have not made the order yet. This is a good 10 minutes into the order.This is before 7:00 in the morning, they are NOT busy, I was the only person in the drive through. Needless to say, I just left. This was not the first time this has happened, but will be the last time for me. read more

Huge F+ today Carl jr. Failed miserably. Came in today spent $60 dollars. $50 on a gift card for someone who does like you, and thought why not ill try a burger. Ordered the teryiaki burger and clearly stated no onions for i am alergic. To go of course for i have many things to to. Not till a ways down the road i could smell the stench of onions coming from the bag. Inspected the burger to find not only onions but a crapy put together thing resembling a burger. Is it to late to bring Arbys back. I know not much better but better none the less. read more

Going through the Oroville location drive-thru is hit and miss. I ordered a Diablo Thickburger and got no habanero sauce. Next visit, I ordered jalapeno poppers and when I got home and opened the box, there was chicken tenders. Next visit, I order a 3-piece chicken tenders and when I get home, there's two pieces of chicken and a pile of breading crumbs that held no chicken. I called the Oroville Carl's Jr., nobody answered so I left a message. Even though they say they will call you back, I have not received a call back. Poor way to run a business. read more

Drive thru employees are nice but I keep finding hair in my food! I thought maybe itll be better than last time but you guys keep proving me wrong! 4 times already that I find hair in my food. Disgusting! I'm new to Oroville and that was disappointing read more

This is THE MOST GHETTO Carls Jr. I've ever been to! If you're thinking about it, don't!! They've been open long enough to work out the kinks. Fewer and fewer cars are seen in the parking lot. The food I'd 'just below okay'. Nobody cares if you eat there or not. They don't. The locals around here talk about all the same issues. Mainly rude and inept employees. I want a freaking famous star not an ass chewing from an employee! A little blond girl named "Sam" told me, "Hold on! I'll be with you when I get there"! I was just standing there.. Hadn't said a word (smile on my face), just waiting to order my famous star with cheese. One car in the drive through, me inside, and five employees (observed)... Wow!! I sure didn't have that yelling coming my way!! After three minutes of being ignored, I decided to take my business to taco bell. As I was was leaving "Sam" (her name plate said she was some kinda manager?!?!) Udders under her breath, "Well FUCK you too! " instantly I wanted to go get in her face.. No, I'm bigger then this ghetto ass hamburger stand. I walked away. Unless you have an urge for horrible language or, a verbal beat down, this isn't the place for you. If your civilized? Stay away. Definitely not a place for children. Just like my friends told me, this place/ business is gonna die without total personnel change. STAY AWAY FROM THE NEW "GHETTO CARLS"! read more

I can't believe you got rid of the hamburger and hotdog all star box there's nothing good to eat now I'm never going again and who puts onion rings on a burger read more

Worst customer service at drive through. Would not come back. Avoid this Carl's Jr. And go somewhere else.

3 strikes and I am done! 1st time I went I got the chicken strips, no breading what so ever it was like dipped in flour and deep fried terrible! I go back a few weeks later to try again and the strips were burnt and inedible! This morning I went through the drive through there was one car at the window no line so I pull up to the box and sat, and sat, and sat.... 8 minutes later still not even a "Ill be right with you" I drove off. I look back and see an employee hanging out the window STILL talking with the people in the car!!! Terrible service mediocre food a waste of space. read more

Quik and friendly service, food tasted really good, large order and everything was made correct to order, reasonable prices