I had a coupon for a Western Bacon cheeseburger that was about to expire. It hit the spot. The service was quick. I took my order to go. It wasnt too busy inside at 11 am. I'd come back to this location again as its not too far from the errands I run for work. read more

Carl's Jr - Bacon western bacon cheeseburger - Fast Food Near Me - Orange, California

I had been craving a western bacon cheeseburger for weeks. There's a Carl's junior very close to UCI medical center in orange located in the outlet mall there formerly known as the block at orange. Sat down for my western bacon cheeseburger, waffle cut fries, and a drink with my girlfriend who ordered a famous star with onion rings. Ordered and paid at the counter and our food was brought out fairly quickly. Enjoyed our burgers and sides. Topped off our drinks and headed across the city drive to the hospital. Typical fast food, reasonable prices and imo a solid burger that is flame broiled instead of fried. I don't eat many burgers but a western bacon cheeseburger from Carl's junior is a go to when I do. read more

Their coffee too, too weak. It's like drinking hot water. Go to Starbucks. With same price, you get stronger, flavorful coffee (freshly brewed). read more

Drove in to parking lot. Placed order on app. Drove straight to drive thru to pick it up.. it was ready within 3 minutes. The speed of fulfilling my order was top notch. Quality was delicious. Leaving a comment because the sourdough star was actually way better than I anticipated. It's 11am on a Tuesday, so it was quiet around the area. Thank you! read more

It was good service and very nice employees, They were quick on making my order definitely worth my money

No counter service at this location, just drive through. I stood at the counter for ten minutes and wasn't acknowledged once. Worker walked by about 12 times. So much for fast food. read more

My husband and I went inside to dine. Briana who helped us at the front was very kind and helpful. I feel like now a days, especially at a fast food joint, customer service has been getting worse. I hope Briana get recognized from other customers for her excellent customer service! read more

This site is never busy and it's not surprising given if you are in the restaurant too long or run over to exchange something and come back your car will be towed. Literally towed and your burger cost will then be $400! Good luck too waiting on a curb in the lot (across the street from a jail)waiting for someone to come pick you up to go to the towing place. Not safe at all!! Not only will I not patronize this store again, I will not frequent any other Carl's . Any company that allows a manager to do this doesn't understand anything about customer service and how to be competitive in a market filled with burger choices. read more

The food here is good pretty good I got the wester bacon burger and it was pretty good. Super kind staff gave us time to look at the menu without being rushed. The restaurant is very clean with a nice interior design. read more

Carl's Jr - Burger, Soda and Fries - Fast Food Near Me - Orange, California

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Wish I would've read this before trying the drive thru on my break. I literally spent 15 min to be exact. I ended up calling to see if the drive thru was broke. They replied no. It's just busy. I watched what the 2 cars in front of me got -- which first was an average bag of and next was a shake only. Then after getting my bag. I see looks like they may be short staffed or the manager is doing something other than helping. I give benefit of the doubt. Drive by and there's no customers inside or at register. Maybe busy with online or Uber eats. Donno. But was not fast food service today. Hopefully the staff gets more support or they figure a better flow. It's too bad the receipt only give time of card transaction. Instead of order time like McDonalds does. read more

Carl's Jr - Arrived at 4:13 in drive thru - Fast Food Near Me - Orange, California

Couple days ago felt hungry. Went there about 11:30 PM. Ordered their original whatever 8 chicken sandwich couple of six dollar burgers unfortunately food was no good. It seems like when you order late at night they just give you the leftovers you pay almost $30 for three sandwiches and all you get is garbage dog food. No wonder they have a two star rating if this is a corporate store. It should be looked at immediately. Management employees are not doing their job. Will never go back there again. read more

I hope they go out of business! Got food - have receipt - went to pick up an order and ... it's towed. Awful .... Really happy to see that they literally had NO business the entire hour we had to wait for our ride. I hope that continues and they have to close. surely a better place to eat would be a better fit here!! read more

Great costumer service by Joany .v Burger nice and fresh hey just forgot to add my onion rings read more

My order is always wrong here. The lady repeated back my order. Didn't add my jalapeño's to my burger. I didn't get my receipt either. 10.27.22 9:47pm read more

RUDE employed especially at the drive thru lady did not even say hi or thank you kept handing us bags rudely asked for condiments and boy was she furious NEVER EVER coming here again and YES I did tell family and friends I visited here around 11/14 or the 11/15 in the afternoon WORST PLACE TO EAT UGH CANT SAY IT ENOUGH RUDE RUDE RUDE And when I called the restaurant the so called manager was rude like she was condoning the behavior of staff when I asked her, her name she refused and said she did not have to give her name she was arguing with a customer CARL KARCHER went to my church he and his wife would be horrified by the customer service given at his restaurants CARLS corporate please do better read more

Worker let go of change as I reached for it, so I had to get out of car to get my change. They kept handing me items even before I had the chance to put them aside in the car. read more

Food was amazing and service was great cashier was really nice Love that they greeted me as well when I came in

Great service great food my favourite restaurant love to come back again and again and again. read more

DO NOT order a salad from here! Its a waste of money. The salad looks nothing like the menu says it should look like. read more

Carl's Jr - What's supposed to be a crispy chicken salad - Fast Food Near Me - Orange, California

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They have great food here they are quick nd have great customer service nf the food is a 10 out of 10

Wow, Who has not been to this Carls junior lol. We stopped by here on my business meeting yesterday in the rain for some food to eat. I ordered a Big Carl with fries and a drink. Right next door to the Outlets Of Orange. Pretty good lunch rush here during the day since we are somewhat in the CBD area. But food was ok and good. Nice group young staff here are helpful in the noon hours. I had no bad experiences. Always a pleasure. read more

Total fraud. I purchased food here at 12:09 pm and they call the toll fraud and charge $393. My car was stolen here at 1:40pm.

Its Carl's, you know the long time burger makers. I dropped in quickly so I can grab a breakfast burrito since I was on the go. The lady asked me if I wanted salsa with it but to my disappointment after I left of course, no salsa in the bag. Thanks!!!! Anyway my dry burrito was decent. read more

5 stars for the building design, it looks great! 5 stars for the friendly employee working the window on 10/28, in the afternoon. 2 stars for the freshness of my burger and fries. The fries tasted old and were not hot, not even warm. My burger did not taste fresh and again, not hot or warm. There are so many great Carl's and that's what I was hoping to get. Only serve hot fresh food. read more

Remember back in the day when Carl's Jr. had that extra care, service, and deliciousness? This location amongst the others still holds that, and it's very apparent that their employees make that happen. Look at this burger, some tv commercial looking beauty. Thank You! read more

Carl's Jr - Super Star Burger with Cheese - Fast Food Near Me - Orange, California

STORE # 4 Across from Theo lacy in the mall parking lot The only reason I'm given this Carl's junior one star is because I could not give them at the 0 stars. We order 2 Angus Letus wrapped burgers. Plus a couple other burgers all lettuce wrapped. Thank God we checked our order at the window the boxes were falling apart on the Angus burgers on the other burgers the paper was soaked through. They put the smallest pieces of lettuce on it possible they definitely were not wrapped we ask for money back and they got a attitude. It took him 5 minutes just to give us our money back and then they tried to short change us $10. They gave us 14 back when my brother noticed of a short he said you still owe me $10 it was sitting there on the counter and she's like O. Do not eat at this place. They tried to blame it on the franchise owner saying that he doesn't want them using any bigger Lettus on the burgers. read more

Carl's Jr - a person holding a bag of food - Fast Food Near Me - Orange, California

The food is cold and stale would not go here if you want hot fresh food. The service was standard. If i could give 0 stars I would. 30 dollars wasted. Definitely better carl's jr in the area. read more

Ordered the breakfast egg cheese burrito and was given this sad excuse for a breakfast. Barely even resembled the picture and fell apart when I picked it up. You guys need to re train your employees on how to make your own menu. read more

Carl's Jr - Bacon egg cheese breakfast burrito - Fast Food Near Me - Orange, California

This review is for Ashley working drive thru. Ashley had outstanding customer service! Her energy was great and very welcoming! She even asked me if I wanted any sauce... 0___o Just that sauce part alone is so rare because most places it's like you have to beg for sauce or take out a loan for sauce or asking for sauce is like a HUUUGE burden on the worker. Anyways, Thanks Ashley! Also, shout out to the cook! My food is bomb! read more

Pretty awful. Just go to McDonald's. Onion rings barely had onion and tasted like mold. Chicken stars had freezer burn. Not sure why I was expecting better tbh, it's Carl's Jr. but it was pretty bad read more

Never thought I would go back after last visit but this location as got their act together. Great service and they make you feel welcome.

buen servicio veo que brindan en estos días en este Carlos Jr comida caliente y rápida . gracias

Everytime I come to this Carl's they short me on my order,but today they shorted me 10 chicken strips & I ordered a double California burger and they give me a single. read more

Bread hard as a brick and everything else is cold like it's been left on the shelf. Threw everything in the trash

I'm only giving two stars because the cashier and person delivering the food were nice. I had a coupon for a $5 chicken tender meal so I figured I'd try them instead of a burger. It wasn't too busy when I got there but it took 10 minutes for my order to come out. The food wasn't cold but it wasn't hot, room temperature. The fries were alright, standard stuff. But those chicken tenders? Some of the worst I can ever remember having. First off, it was a 5 piece meal but a mini broken piece apparently counted as one piece so really it was 4.5 pieces. The chicken itself was not crispy at all. They were watery and rubbery. It felt like I was eating calamari. Maybe the dipping sauces help? No. I had buffalo and bbq. The buffalo was so watered down it had barely any flavor. The bbq was pretty tasteless as well. How about the drink at least? I had a soda and it was flat. I switched it for their iced tea. Again, barely any flavor. Stick to the burgers I guess. read more

Carl's Jr - Worst chicken tenders I've ever had, chewy and tasteless. - Fast Food Near Me - Orange, California

The food here sucks - mental not don't ever buy a hamburger from this place again!!! This is the 2nd time I've gotten the Big Famous Thick 1/2lb burger and I got 7 pickles, 1 small sheet of lettuce, 2 small onions and the END of the tiny tomato. Such crap!!! See the pics I'm sharing!!!! Oh and the onion rings are dried bricks. read more

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Waiting on our order ask what was on the menu for kids n the agent didn't know if they have a kids menu, strange but I guess maybe new employee had to repeat my self more then once and no answer like maybe she's doing too much or short on employee and she's multitasking but let me know u helping others n me. I'll understand but communicate read more

Carl's Jr - Waiting for our order - Fast Food Near Me - Orange, California

Customer service is alright. They were giving me attitude when I asked for my drink that they forgot.

I'm going to keep it short and simple just to give a pictureof what I'm talking about. On my last two times that I came I thought that it was maybe me that the food at this Carl's jr. Tasted different and that it was more greasy then other Carls. But I guess not tonight it got confirmed the food at this Carl's jr. Does taste like s*** and it is way more greasier than other Carl's Jr I have no idea why that would be a good question because it shouldn't be! It should be as u would expect from this franchise. read more

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Super rude customer service, literally made me feel bad even buying food. Melanie came off super rude.