One star is being generous. They never and I mean never get my order right. We were literally the only people there and they still messed up our order. Gave us the wrong order Twice! Ordered chicken strips and got a chicken sandwich. informed we would have to wait 8 minutes for them to correct it. Ordered a blue Powerade, when we got to the window was informed they do not have it also. To top it off the food tasted horrible. By all my experiences with this location I'd say its time to shut this one down and put in a Wendy's! read more

Worst fast food restaurant I've visited in quite some time. Customer service was non-existent, food took forever and was cold when delivered to our table. We were the only customers in the place when we ordered, so they can't blame it on being busy. I ordered a simple Famous Star with cheese, no tomato no mayo. Ten minutes later, it arrived cold to the touch, complete with tomato and slathered with mayo. I took it to the counter, politely reminded the cashier that I ordered it with no tomato, no mayo and asked to have a new one made. Ten minutes later, he delivers another cold burger. They got it half right this time, leaving the tomato off. However, still slathered with mayo. It was clear I wasn't going to get an edible meal and I was concerned that they might have tampered with or somehow contaminated the burger at this point. I took it back to the counter and asked for a refund. The cashier said in an almost accusatory tone, "You said you wanted it without tomato or mayo!" I replied, "You're right, that's what I said. This still has mayo on it." Without any apology or attempt to make the burger correctly, he angrily gave me a refund. The restrooms and dining room did not appear to have been cleaned in some time. I would encourage the owner to review his employees training and perhaps do some spot checks as well. Very disappointing experience, especially considering Carl's is a national chain restaurant that usually prides itself on good food, cleanliness and good service. I certainly will never return to this particular restaurant. read more

Amazing customer service the staffs really great and respectful. THE FOOD IS AMAZING!!

Hit and miss they don't care and like to talk shit to customers chicken shit business read more

Carl's Jr - Flat Stanley burgers with a sit down price this pos was $5 just for the sandwich wtf is this crap - Fast Food Near Me - Buttonwillow, California

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Tonight I was a little upset that I had spend almost $20 on a family meal because this was the only place that was open this late (and not my first choice). I got back to my room and wow, the food was great. I had a cheeseburger with fries. The cheese was melted onto the soft bread with sesame seeds. The fries were crispy and hot. Just absolutely perfect. The gentleman who took my order was very nice also. I did not get his name, but thank you, sir! read more

My mother is a fan of Carl's Jr (it doesn't run in the family). So as we exited I-5 for a late lunch, she intentionally ignored my request to eat at the neighboring McDonald's and was already halfway into her spiel about how she and her friend order senior coffees and share a famous star. OK~ I get it mom, we'll eat Carl's Jr. The burger was freshly made, but nothing extraordinary. Their fries, however, were piping hot and crispy. I eagerly looked out the window to search for cows (as stated by Robert Z - http://www.yelp.com/biz/carls-jr-restaurant-buttonwillow#hrid:Yt9Gy54pnsOIEKYKtdnVLQ) but to my disappointment I didn't find any. I guess I ate the last one :oP read more

After sidestepping a snowstorm that could have stranded us near the summit, we slinked down the slick Grapevine slope, sighed with solace at sere asphalt and stretched the fuel supply upstate to a Shell station where I-5 meets Hwy 58. Following a fill-up (are you getting tired of this yet?), we stopped at this Carl's Jr., tardy for the morning menu. So here was an opportunity to try this burger chain's much-ballyhooed new offering, hand-breaded fried chicken tenders. The product looks appealing enough when served; generously sized and pleasingly golden brown, but upon touching my first tender, a one-inch-long clump of batter fell right off, exposing steamy, snow-white breast meat. Recovered from the shock, the first bite revealed a texture and flavor of boiled chicken instead of fried. All five pieces in the order seemed coated by either just enough or gobs of breading, orange-colored at its doughy base. The Super Star we also ordered was as good as you'd expect this chain's burgers to be. Moral of the story: When you go to Carl's Jr., you can't beat the flame-broiled meat. read more

At 9:45 am today we had our drive-thru, what a rude & inconsiderate cashier (lady). We asked her nicely to put 2 creamer & 1 sugar in the coffee since we can't open the coffee lid inside the car, worried to spill or worst part my son with autism might grab it if i open it inside the car. She said no, i have to do it on my own, i said "please help" still she doesn't want to and she said don't shout at her, we don't even shout. And she shut off the window. read more

Criss cut fries relieve some of the cranky factor while spending 60% of the day on the road.

Sat in the drive thru five minutes until I got tired of waiting, drove away, went next door to McDonalds. Their tech was broken and no sign to warn anyone, just wasted my time parked and burning gas for no reason. And I'm already cranky and hungry when I pass Buttonwillow... read more

Absolutely disgusting, I've never seen a more disgusting restroom. There was pee on the floors in the ladies restroom. . Toilets were clogged. No seat covers or toilet paper in some of the stalls. The floors in the dining area were filthy and the entire space could use a good cleaning. Not to mention the annoying fly that wouldn't go away. Never eating here again. read more

My experience at this Carl's Jr. was RIDICULOUS. My husband and I stopped here for a quick bite on one of our drives up the 5. It was some time between 6 and 8 p.m. sometime in late November 2016. After we walked in, I went to the restroom while my husband went to order. There were three stalls in the ladies restroom. No one else was in there. The first stall I went in did not have a door lock on it (see photo). The next stall had toilet seat covers all jammed in it (see photo). The third stall (handicapped) had a trashcan that was lined with one of the Carl's Jr. to-go plastic bags (see photo). When I went to wash my hands, there was no soap (see photo). Upon exiting, I couldn't wait to tell my husband about the appalling condition of the women's restroom. When I reached him, he had just paid the cashier at the counter. The young man couldn't find any change in his drawer and fumbled around for a second to find some change rolls to open. When he couldn't find them immediately, he asked my husband, "Do you want your change?" We both stood there shocked. What? Our change was 82 cents. 82 cents! That's practically a dollar! But because the employee was too lazy to track down some change rolls (mind you only ONE other customer was in there), he had the audacity to ask us whether we wanted our change. Yes, we'd like our 82 cents... If it had been 2 cents then sure, keep it, but 82 cents! In short: Skip this location and go to the Carl's Jr. in Kettleman City. read more

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I ordered a chicken burrito combo meal. I get the burrito and it's labeled "steak." I bring it up to the counter and point out that it says "steak" but my receipt says "chicken" and the cashier says, "Check it, it might be chicken." I walk back to my table and bite into it and of course it's steak. I thought, "Are you fucking kidding me?" I didn't feel like walking back up the counter with a half-eaten burrito and trying to exchange it so I ate my wrong, but absolutely correctly-labeled, burrito. On the plus side, the staff helped us dig through the trash when we managed to misplace our car key (we eventually did manage to find it, it was not in the trash). read more

This place is perfect if you have time to waste and you don't care if your food tastes good or not. 40 minutes for a burger and fries- is rediculous. Never again for this place. read more

Since this is a fast food restaurant, there is not much that can be said beyond that, but here I go again....I will give it a try and see what comes out at the end. This Carl's Jr. is one of many restaurants in the area, we like to make sure the places we do go to as well taken care of, and this Carl's is one of those place, very clean and well taken care of. This is a good place to bring the family and have a hot meal especially when the weather is 100's of degrees outside and when you need a rest from Interstate 5. The staff here is good, they will take your order and make sure to get it right, but just like anything when you have a human in the middle of the equation something can go wrong, so just make sure you verify your order before leaving, otherwise they are good and helpful. Also make sure you have some extra time, as this place does get busy with all the travelers during the weekend (during our recent visit we had to wait for 20 minutes just to place our order. We would like to say thank you to one family which also waited for 20 minutes too, and then when they placed their order they had no idea how to order anything, which added a few more minutes to our wait.) If you are expecting a 5 star restaurant, then you are coming to the wrong place, this is a fast food restaurant so do not expect more than that. This Carl's is a good place to bring the family for a fast meal, but of course we lock the kids in the car, oops meant to say we let the kids stay in the car, lol. read more

ZERO FUCKEN STARS. We are on our way to Oregon from California. We waited on the drive thru for 30 minutes because they said they were backed up. 3 cars behind us, we waited patiently and all of the sudden the lights turn off?? we weren't told that they were closing and anyways we were in line for 30 mins before closing. Shitty service and communication. NEVER AGAIN. Don't waste your time coming here. read more

For openers, I'm not generally a Carl's Jr. fan; while it has a nostalgic pang for me (about the only fast food we did with the parents growing up), their pricing the past few years seems on the high side. But here, no matter. After running across to Ronald's place for the kid (she's not a happy star sort of child), the atmosphere was calm, relaxed, and the cashiers weren't a brood of bumbling twits (see related review). We ordered and filled up the beverages at a well-stocked variety of sodas (12+ options), and opted to sit outside; fairly quiet. As they do, the order was brought out to us, the missus asked for ranch to go with lunch, and that was also brought back out to us. And done pleasantly to boot. Overall a clean restaurant, staff were pleasant and helpful, and while I was admittedly not in a rush in any event to to drive the final 225 miles home, I'd have equally been fine lounging a bit more if this place was in my home town. read more

By far the worst customer service ever. They can never get the food order right. The main reason why I had to write this review is because they are extremely unprofessional and rude. Their drive through speaker doesn't work properly so you can barely hear them. I only come here because the food options on Tracy avenue is very limited. If you can avoid this particular Carl's Jr. I would. read more

If I could leave zero stars I would. When I saw the condition of the place, I should've walked out. Bathrooms were filthy and not stocked at all at 11:30am. Dining area was filthy. And to top it off, there was a live COCKROACH crawling in my daughters cheeseburger. No apologies when I notified staff. And they tried to not give me a full refund read more

Two words- COLD FOOD How do you manage to have a greasy burger that is still frozen on the inside!! Horrible read more

Dear douche bags, thanks for f*c{ing up my order and stealing my money... I suppose there's no incentive for getting anything right when most of your customers get back on the freeway and don't have the time or desire to turn around and have you fix your f-ups!! If your goal is sub par mediocrity you're doing a great job!! read more

The manager is a buffoon simply put. He couldn't be bothered to put down his phone while taking my order and then when I finally got my order it was wrong. Someone also put a black hair under the tomato slice. I really doubted that was accidental so I went back inside the store and threw the burger in their toilet. I filed a credit card chargeback immediately and will never visit this place again. read more

Two words to describe this place. Dirty and slow. Minus another star for not participating in the promotions plastered along hwy 5 read more

Carl's Jr - Dirty floor - Fast Food Near Me - Buttonwillow, California

I don't usually eat fast food... ever. However, I made an exception since I was in the middle of a ridiculously long road trip and none of the other options located within this quaint yet terrifying freeway-side community looked appealing. I got the chicken sandwich, and felt SUPER full for hours. If you like fast food, go for it. there's AC, a drive through aaaaaaaand the usualy crap stugff at fast food eateries. It only gets one star because no one should be eating this crap at any time. read more

This is the first time coming here since I live nowhere close to here. Stopped in driving up to San Jose to use the restroom and get a quick bite to eat. It's been a long time since I've been at a Carl's Jr. Or really any fast food restaurant where I got great service and fresh and hot food. Food tastes so good when prepared the way it's supposed to be. I'm not sure if it always like this here but today it was. read more

I was on my way back to SoCal after my second BART of 2017 with my good friend, BP. (BART - Bay Area Road Trip) I like Carl's Jr as much as the next foodie and after a visit here, I was quickly reminded that all CJ's are not created equal. Today, I met the the black sheep of the family... 'And it was "b'aa-aa-aa-aaad." (My best sheep impression; yes, I went there.) My navigator suggested McDonald's, a few doors down and of course in my own bull-headed fashion, I said sure then proceeded to drive pass the golden arches and finally pulling into the Carl's Jr drive-thru; smirking the entire time. (Little did I know, the joke was on me! - HA!) Our order: Carl's Famous Star combo, small - requested no onions ($6.99) Fries - requested no salt Diet Coke Chocolate shake ($3.69) Total: $11.48 First, there were no customers ahead of us in the drive-thru, that was a good thing; so I thought. (Wait time: 15 minutes) Before we got our food, I told my BP to check her fries and that they didn't have any added salt. I faintly heard someone yell something from the kitchen regarding the fries through the small order window and of course, I was skeptical. When our order finally arrived, the chocolate shake was a bit thin and watery; not as thick as usual. (Also, they were out of whip cream.) I asked BP about the fries, "They're okay, they must get them pre-seasoned," and continued eating them. I interpreted that as she was happy with the "seasoning." BP made no mention of the burger so I figured it was okay as well. As I was getting on the highway, continuing south, I ate a few fries from the bag. I looked over @ BP, "These have salt? Why didn't you tell me they had salt?..." BP: I said they were seasoned? Me: That doesn't specifically mean "salt." BP: What else would it mean? Me: Well, it could mean they have their own "house seasoning?" Pepper, garlic, and basil would be considered seasonings? (*I don't usually get the fries, I prefer onion rings when it's an option.) If you specifically asked for "no salt," and they had salt why wouldn't you just say, "They added salt." Instead, you want to act like your Martha Stewart, "These fries are seasoned." Friend: I said they were seasoned! Me: LOL - Again, the term "seasoned" does not mean salt! I would've requested a new order and had them fix it if I had known earlier. (By this time we were three exits away.) If you had asked for, "No seasoning," and then told me they were seasoned; that would make sense. Wouldn't it have just been simple enough to say, "They added salt?" Pet peeve: People who are too lazy or make little to no effort to effectively communicate; yet wonder why sh'tuff goes all to hell. (SMH) Say what you mean and choose the words to do so, make the effort. (Apologies, I digress.) I could've had them remake my shake as well but I didn't get that warm, fuzzy feeling from the customer interaction. After all, it's a small, fast food spot in the middle of the I-5... (i.e. - Nowhere) I should've known better. I passed on requesting a redo, didn't want to find someones used bubble gum @ the bottom of my drink. It was probably best that we were back on I-5 because that gum could've easily found its way to the bottom of the fries as well... 'BUT at least it wouldn't have salt! The main reason I'm writing this yelp*view is to remind myself, if I happen to come this way in my future travels - "Pass! Do not stop! Keep driving!" If you need to fill up, get your gas, jump back on the I-5 and find another place to grab a bite. "You're welcome." From the various fast food places to eat on the drive to and from the SF Bay Area, I have found only one solid, reliable, contender; In-N-Out Burger. If you want something more than a quick bite, Harris Ranch is highly recommended. - Big Aloha! Food: 2 Ambiance: (n/a - drive thru) Service: 2 (15 minute wait for a simple, basic order) Value: 3 read more

where do i begin with this place!! 1) dusty 2)filthy (napkin holders dusty, salt and pepper shakers have dried up ketchup on them) 3)they got our order wrong you would think the staff would be doing side work WRONG they are standing around talking. i would never stop here to eat ever again and if anyone does get back and your car and dont youll be doing yourself a huge favor. read more

Carl's Jr - Fast Food Near Me - Buttonwillow, California

They called the triple truffle burger the triple dick burger over the intercom and thought we wouldn't notice lol

The service was good...fast...there were only 5 others in the restaurant and they already got their meals...They brought the wrong Turkey burger to me, but I ate the wrong one anyway!!!! I had to search for a clean table and the one I sat at had sticky stuff on the surface...quick fix- clean it yourself... The bathrooms had paper all over the floors and the waste bins were over flowing with used paper towels... I am doing drive thru the next time I am traveling up to Northern California... read more

Saw someone in the restaurant but no one would come up to the window to take my order. I honked and still no one came it was 11:15pm and yet their signs say open until 12am. Also their speaker doesn't work at the drive up so you have to order at the window. Whoever's working night shift on 5/21 get ready for a call from corporate! read more

Worst Fries Ever!!!!!! I got the $5 meal and the fries were FREAKING COLD!!!!!!!! And the chicken were so hot!!!! -_-! And they also ( whatsoever) forgot my drinks! ¡_¡ !!! The restroom was so old and one of the stall's lock was broken! FIX IT!!! And it was one smelly restroom!And the place was so quiet with only 2 costumers! It was so dark! It took so long for my meal get here! I guess it took about 30 minutes for it to be here! And it always takes me 30 minutes to eat my food and get out of a restaurant, so I wasted 1 hour of my road trip back home from San Francisco! I recommend no one to eat at this place! WORST RESTAURANT EVER! read more

My girlfriend and I stopped in for a quick bite on our trip back from Vegas. (10/29/2017 8:27 PM)I'm giving this a 5 star for the fact that the manager was outstanding. His employees on the other hand were hit and miss. One gentleman that took over for the kid that took our order was amazing, the kid that took our order, well, abysmal. What is going on with kids these days!? Work hard, play hard. They definitely need to clean house and get rid of a few people. Anyone reading this, something to expect is a snot nosed teen taking your order and possibly slow service. But just take it up with the manager, I'm sure he will get it straightened out. read more

Ridiculously slow service. Nobody got served for 20 minutes and one family came in point out that their order was wrong. Not recommended.

Stopped by for one of through the drive through for when you need a quick break but don't want to lose time by eating in the establishment. Ordered the Carl's Catch meal, everything was given to me quickly, no waiting. About what you'd expect for a fast food meal in the middle of nowhere. read more

Another Christmas, another stop at Carl's Jr. in Buttonwillow. Same deal as last time. Folks did a great job on a major holiday. No complaints at all! read more

Cashier forgot to give me my change ($7). Then she tried to offer me $6. Uh, thanks! Not many options out here on I-5..

This Carl's is a staple whenever we drive down to Anaheim. The burgers are always juicy and served promptly. You're also near the turnoff for Bakersfield, as well as conveniently near the 5, so you can jump back on as soon as you're done eating. read more

I really expect this random place on the side of the 5 to be absolute shit but it was alright. The food was pleasant, the help was okay, and the joint was fairly clean and nice looking. It feels weird to give a fast food place a better rating for being good but you kinda know what you're getting into when you go there and I've seen far worst in LA, OC, and San Bernardino counties. read more

I am starting this review by saying that if you look at my history I dont write bad reviews very often because I can usually find an upside to any place I go, however, I would give this place 0 stars if possible. We stopped here on our way home after traveling for the holiday weekend. When we walked in there was very few ppl in the dining room but the line was very long so they were pretty busy. The line moved fairly quickly and we started ordering our food. After I finished ordering I mentiond that the price looked awfully high for what had been ordered so far but they read it back and it was right so far. Well by the time we got done ordering it totaled about $40 for 4 ppl. That was definaltey not right. So when they guy taking our order read it back he had doubled almost everything because he didnt know the menu. We were getting the 2 wrapper combo but he was charging us for two 1 wrap combo. He kept telling us that they didnt have that on the menu and we had to point it out to him. The manager came over to cancel the order so he could re-start but didnt stay to help him. We finally get our food and it is missing one of the orders so we let them know and even then it comes out wrong. We left and I will not be stopping that this location again. read more

Slow service, no condiments in stock, no coffee stirrers. Poorly run business. I would never go here if so weren't on the road and the McDonald's next door was closed because their grills broke and the Jack N the Box had a 15 minute wait read more