I drive to/from Arizona frequently, and I used to stop at the golden arches in Banning and Blythe because they have diet Dr. Pepper. I always buy a large coffee and a large soda, and a cheeseburger and medium fries in one of these two cities. After one too many $14-$15 meals with a microwaved, smashed burger & one lonely pickle chip, and coffee that was usually stale and burnt, I stopped buying these items and just purchased a diet Dr. Pepper on my visits. Driving to Arizona about 3 months ago, I stopped in Banning for a diet Dr. Pepper. I was hungry, but I figured the soda would suffice. Something finally clicked, and I couldn't make myself drive into the golden arches parking lot. Carl's Jr. is on the same street, and that's where I landed. What a fantastic difference! I was happily surprised that Carl's Jr. has diet Dr. Pepper, on that point alone I'm a committed customer. Martin was working at the counter, and he was welcoming and kind. I also ordered a large coffee, which was being made while I waited. My first visit here was a light year improvement over the countless golden arches visits I've made in Banning. I've visited 3 more times during this 3-month period, and I've always been treated with kindness and consideration. The employees make me feel good, and glad that I've stopped in - a wonderful, refreshing interlude in the middle of the long drive. On my last visit I ordered chicken stars and medium fries. My meal was hot, delicious, and satisfying. No microwaves in sight, no smashed buns, no lonely pickle chips - Carl's Jr. food is freshly prepared and tastes good. I think prices are comparable to the golden arches, but the food is far superior and definitely a value for the dollars I spend. Bonus - the coffee is excellent - fresh, and a good strength. The team works quickly, and they pay attention to each other, and to their customers. Someone is aware of every customer who walks through the front door. I've never had to stand there hoping an employee will walk by or glance at the counter to see if any customers are waiting for help. If you're stopping in Banning for a snack or meal, I recommend you visit Carl's Jr. You won't be disappointed. read more

Thank You Carl's Jr owner & CEO's. For keeping CALI XL still affordable @$5.99. My family & I drive the distance for your CALI XL Cheese Burger's. The BEST from ALL the Fast Food or restaurant that you can purchased & able to afford to get and really enjoyed an EXCELLENT Double cheese and Double juicy patties. Today Sara was the one who assisted me with ALL my purchased. So friendly nice and especially helpful to all customer that came into these location. LOVED the juicy CALI XL and so fulfilling. Wish they have the Combo deal for $1.99 @ this location. West Covina still have Combo Deal not here. Place always kept clean & organized. Thanx read more

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Had lunch here today and the service and food was very good. Lizbeth the mgr and associate Martin were both very kind which made this stop well worth it and I will visit this location again soon. Many thanks! read more

This was one of the best Carls Jr. experiences we've ever had. Super friendly (Hispanic ladies) staff. Burgers were made to perfection just like the posters! This staff, cooks etc. really take pride in what they are doing. Even at a fast food burger joint! Kudos to this team and thank you! There are homeless coming and going using the restrooms, negative. read more

Carl's Jr - Perfectly made Double Western Bacon Cheeseburger®! - Fast Food Near Me - Banning, California

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Today, Walked in to order a burger. Very polite staff was able to use my money with out being patronized. Had two 20 as my meal was 20 bucks and few cents. Instead of them breaking another 20 they applied a discount and made my order go below 20 bucks. This place has improved in the last few visits I had. read more

EPIC FAIL......YELP hours clearly stated open until midnight on Friday nights, but when I arrived at 11:30 p.m., tonight they had already closed down. IF you are going to change your official hours, make sure that you change them in YELP... read more

Every time I come here my meal is always wrong, it's almost like I have to sit in the dive through and take apart my meal before I pull off. It never fails! read more

Paharan at this Carl 's Jr. is the best. He does a great job. Thats why i always go back at least once a week.

Had came here previously to grab a meal, which came out really good, so I came back today, but was short a little change, feeling embarrassed, we let the cashier at the drive-thru know our situation and she handled it for us! Very nice young lady, thanks for making our day! read more

What a great place for a delicious and mouth watering double western bacon Cheeseburger. dripping with bbq sauce, and topped with a hit and crunchy onion ring..so tasty.. And this place appeared so clean anf every time I go the staff all seem so friendly and helpful. read more

Its clean manger was helpful and nice. Even went the extra mile to make sure my lunch was brought to me in a timely matter so I could eat and return to work read more

What happened to your chicken strips ? They used to be good. Tonight they were small, dried out, and so tough it hurt my teeth to bite into them. For $7 for 3 small chicken pieces maybe you shouldn't serve food thats been sitting under the heat lamp for hours. Serving food like this is probably why you have only a 2 star rating. read more

Worker was rude and I'm fairly certain it was the manager. Food was sitting out for hours before they served it to me. They didn't cook me a burger. They have me one that was already ready hours ago, which is gross. They were completely dead, no business accept my order and they still made it terrible. read more

Oroginal post was 05/28/17 Terrible place to eat....Never coming back!!! We asked the staff if they could check the coke as it was flat....and the manager (shift leader) looked at my family as if we where stupid, and told us she was not going to change the soda, and if we want we could contact coca-cola directly to fix the issue...but it would take several days to get back to us....do not take your family there ever... Unable to leave less than 1 star..... Update 4 years later and machine is still broken! And I still haven't heard back from Coca-Cola.... Terrible... I wanted coke but instead I got woke... Stay thirsty my friends #staywoke read more

Fast food is fast food. Not the best but it's quicker than cooking at home. What I'm writing about here is how after you pay for your meal at the drive up window, they have you pull forward in order to make the timer reset so it looks like the customer got fast service. It is that way Even if there are no customers behind me in the drive thru. So, fyi to the Carls Jr managers and corporate: they are not working that fast. But, you probably know that already. read more

Excellent customer service from Sara and her team! The food was prepared fresh. Would highly recommend!

Very weird place. The cashier and manager seemed very confused and took forever to place my order. After my order was placed, the food came out very quick for a Carl's Jr to the point I think my burger was pre made and sitting around. It tasted ok. I might pass this one by next time if I want to dine in, or might go through the drive through if I know its going to be quick. read more

Carl's Jr - a tray of fries and salad - Fast Food Near Me - Banning, California

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Kudos to one of the best employee working there. His name is BRANDON. I went there yesterday to Order lunch at the counter. He had a great smile as soon as I walked in the door . Made me feel welcome, which is very rare in a fast food restaurant, especially when us seniors go in to get food He was so helpful and courteous . This young man is very much appreciated, and I will be getting a hold of corporate to let them know what a great employee they have . Keep up the great work Brandon read more

Vegetarians / vegans be warned. I ordered a beyond vegetarian burger and was given a beef burger. I'm curious if me using a coupon had anything to do with it. Cashier seemed to have an attitude before I even ordered as I was holding the page of coupons. Manager replaced the burger with Beyond but not before I had eaten part of it. I'm wondering if the cashier doesn't like vegetarians or people with coupons. I was both. read more

Carl's Jr - Given beef burger instead of beyond burger. - Fast Food Near Me - Banning, California

Horrible service. Used a coupon and was talked with a attitude because I didn't let her know from the beginning of my order that I had a coupon. Hmmm read more

My husband and I drove through this 1888 W.Ramsey St, Banning, CA location for lunch and had a coupon for 2 for $7 1/3 pound thick burgers. We also ordered a medium soda and medium fries. They told us it cost over $16 and we weren't thinking about the price and handed them the coupon and paid cash. We never got a receipt and they asked us to pull forward to wait for the food to be delivered. After leaving and getting on the freeway, we realized it seemed awfully expensive for the meal when we had that coupon. We were not able to return but we were overcharged and should have gotten a receipt! read more

Why can't they make the Santa Fe Chicken sandwich like they used to? Back in the 80's, the food was so much better! It's obviously all about the profit margin...The chicken tastes disgusting and seems to be a mechanically formed, rubberized, re-heated, frozen chicken patty. I'm paying $11 bucks for a medium combo for this pile of crap? Never again Carl's Jr, you are officially off my list of quick bites. I HATE YOU CARL'S JR. YOU SUCK! read more

My wife asked me to pick up food on my way home from work because 2 days earlier she got food poisoning from Applebees and was too weak to cook. She was finally feeling well enough to eat so I picked up a burger for her at Carl's Jr. I was the only person in the drive through and I waited for a very long time. The cars started to pile up behind me and when I looked through the window I saw employees just standing there doing nothing. There was one employee though, his name was Ronaldo, and he was running all over the place taking orders, making drinks, grabbing orders, and just hustling while the others sat there and talked to each other. The food itself was good but it took way too long to get. It's not the first time I've had a long wait there but it's the only Carl's Jr. in our area. read more

We're travellers and excited the day when we saw Carl's jr to have a late lunch only to be told that I can't seat inside and for me to wait 20 mins because she's sanitizing and mopping the floor. There's outdoor seating but who wants to sit outside with no umbrella's under 100 degree sun! If you think what's good for your business, sanitizing in sections is the best instead of telling your customers to wait 20 mins until you're done? What happened to customer service? We're really pissed off with the lady's attitude and didnt e en apologize for the inconvenience! read more

Orders a 9 piece chicken stars for almost $5 and they were hard as rocks . called and spoke to the manager and she told me she couldnt replace them unless i came back before her shift was over ( which was like 10 min ) BS read more

To start off the girl got my order wrong and she switched it .. I ordered a salad and she gave me a chicken burger she switched it and the salad was really small side salad that isn't worth 10 dollars read more

The service here was amazing, all of the workers (esp Nicole) went out of their way to help on any way they could

I use to like Carl's Jr., I tend not to go there because of they are not politically correct always. But this one finally kill my relation to Carl's. This Carl's was not busy, I ordered the "California" combo, by the time I got my drink and sat down, they were bringing my my order, wow that was fast. I order was cold, very cold, I did not have time to complain and needed to get back on the road. I am sticking with In and Out. read more

On a road trip and needed to eat so we stopped at this Carl's. Great choice for us. First off, friendly customer service. The employees went out of their way, they were awesome! The burgers, hot dogs, bean & cheese burrito and chicken strips were delicious! My mom requested green sauce and was accommodated. I'm a hot dog person and other burger places have tried to bring hot dogs into their menus and have failed. The Carl's hot dog is great. I asked about relish but I was told they don't have relish but the employee did not stop there. He offered other condiments that would totally go with hot dogs. I'm sad to say I did not get the employees name but we were in Carl's today around 11:30 and he was working the drive thru but was also serving food, that's where I talked with him. Awesome customer service! P.s. the lobby and rest rooms are clean. read more

I Felt sick for two days after eating here. I spent almost $10 for just myself. What the? I Got a combo meal & I did not super size. It turns out they charge extra for crispcut fries. I doubt I'll ever go back. read more

I had my order messed up by the staff went Back to have it fixed then got belittled by the manager who excuse my language is the biggest bitch I've ever encountered!!! She proceeded to argue with me telling me I was wrong when they made the mistake and I had to come back!!! So rude. Her name is Jaime and I will never go here Ever again!!! Horrible service!!! read more

If this restaurants staff's lives depended on getting an order right, JUST ONCE... they would most likely perrish.

June 30th, we ordered drive through. The drive through speaker was very hard to hear and even harder to understand. We finally ordered, then we waited. We were told, with a rude gesture, to move forward and wait for our order. We waited over 8 minutes. An employee walked out to give another car their order... she walked very slowly. She seemed to be bothered and then we realized that she was smiling at a woman in another car that had just walked into the restaurant with her own big thermos to get ice. She was clearly a friend or relative of the employee. I walked into the counter and asked for my food which was just siting there. When I got to the car, my wife opened her burger and it was a soggy mess... with a wilted piece of lettuce and smashed bread bun. I walked back into the restaurant... the pregnant manager, was told I wanted to speak to her and she ignored me. After 5 mins she told another girl to help me. I finally got a burger that was somewhat acceptable. However, it was a very disappointing interaction. This location is an embarrassment to the Carl's Jr. chain. We will never visit it again. read more

I went here on my way home so I could eat in traffic lol. I just wanted the famous star meal... not triple sized or with a pop tart / Twinkie ice cream or whatever gross stuff they were offering. I ordered the famous star with cheese, the lady ( brenda?) asked if I wanted cheese? The only thing I said was oh doesn't it come with cheese already? She got really snappy & said no, do you want cheese or not? needless to say I waited in line for 2 cars just to drive away, because they weren't getting a dime of my $$$ even if it was only $5. I went to the window the lady opened the window & said oh I'm sorry yes it does come with cheese. Honestly even if their sign says with cheese I bet they charge you. I drove away happy I didn't give them $5 for a spit on famous star LOL read more

I ordered 2 of the all natural burgers. Got home which is only a block away and they were cold, dry and had no flavor. Best part was the bun... I thought for sure the wait in the drive thru was for a fresh burger I was wrong. I would never spend over $11 dollars to eat that again. Thanks but no thanks Carl's! read more

Ordered a superstar no onions combo with raspberry iced te little ice and everything was perfect. Great, quick service and my daughter said she hand't have a good burger like this in a long time. read more

This is a Carl's Jr / Green Burrito combo. We all know what their food tastes like, and they do offer healthy options, though at a premium price. This location gets the extra star for having immaculate women's restrooms. I'm not saying I'd eat of the floor (ewwwww) but they were clean enough that I REALLY noticed. read more

This Carl's Jr. Was recently remodeled and let me tell you, it looks so much better than it did before. I have eaten inside twice now since they remodeled and it's very comfortable in there. The staff is very friendly and they bring you out your food. The food quality here is fresh and delicious. I love that they have The Green Burrito menu too. read more

Slow always ask you to park, even on the smallest orders, its to make corporate, or the owner, think there making good time, when in reality, it still takes 10 to 20 minutes, rude read more

I've only went to Carl's a handful of times in the last 18 years, because i use to work there back in the day....now I remember why I never go there! I had a coupon for 2 famous stars for $3, so i thought I'd give it a whirl and save the 2nd burger for a snack tomorrow, along with it i got an order of zucchini, they had me pull forward to wait for them, which i didn't mind cause they are better fresh, when I got home, which is literally 3 blocks away i look in the bag and they are all spilled into the bag, whatever, but they weren't even hot! ummmm isn't that why i was waiting?? and the burger tasted like it had been waiting and hour to leave the store! now i feel like my tummy has a brick in it! guess thats what I get...probably will not be back, ill go across the street to Ramsey Burger for a fresher burger and fresh HOT zucchini! read more