I highly recommend the Glass Doctors in West Bend. They were able to fix my window the same day. I…read morecalled another local glass repair shop and they wouldn't have been able to even get the glass for 10 days and the price was over $200 more. These guys are great. They picked up my car from work, fixed it and delivered it back in two hours. Professional service. You are missing out if you don't use them.

From the owner: Cracked windshield or damaged auto glass? Glass Doctor Auto of West Bend provides glass repair and…read moreglass replacement for vehicles, including chip repair and full windshield replacement, with safety as the top priority. We'll explain what's needed in plain language and take care of the details so you can drive with confidence. Proud to serve our community as a Neighborly company. Contact us to schedule auto glass service.

Their quote came in 50% lower than all of the other companie. They were able to fit me in next day…read moreand they finished quickly because they knew I had an appointment I needed to be at. They were able to salvage my 2014 park sticker of my old windshield and place it on my new windshield. When I got into my car to leave their was a nice hand written Thank you note on the dash. Good customer service is hard to come by now a days and they are great at it.

Great service and very reasonable price! My driver's door window fell into my door and needed to be…read morere-expoxied to the regulator which was done in both a very reasonable price and time.

Fast professional service. I'm very pleased. I just needed glass replacement and they did a great…read morejob.

Got backup cam installed. Said 1 year warranty…read more Stopped working 10 months in. Power still to camera but not appearing on screen. Uses electrical tape instead if solder. Yelled...literally YELLED at me for doubting his work. He gets "offended when people ask him to double check his work" and needed a prepayment to take a look and see what might be wrong. Took it to the dealer prior and they told me they couldn't help and go back to the after market install guy. Idk why he yelled at me that the camera HE INSTALLED stopped working. What good is a 1 year warranty if you're gonna make me pay again anyways? Ps - dealer charged me $0 to take a look. Poor customer service and treatment. Would not reccomend. In reply to Bruce - I was hoping my 2nd guy was the kind of guy to fix it. Jokes on me. Thanks for the extra electrical tape!

The owner did many jobs for me remote starter works wonderful. Very knowledgeable and fairly pricedread more

Had very tiny chip. Came out to fix the fix caused a 2" crack which kept growing. Had windshield…read morereplaced 12/05/25. Was told I would receive a check for the $125 I paid for the original chip"fix" in the mail the next week. It is now 1/30/26 and I have spent over 1 hour on 3 phone calls each time telling me I would b receiving my check promptly. Drove to the store today (1/2 hour ea way) to collect check. Of course no check. When I had to pay for my windshield I paid. Don't understand how I can send money 3000 miles away in 30 seconds and it takes a company like safelite 2 months and counting to send me $125

Excellent friendly customer service, surprisingly fast replacement offers my windshield. Thorough…read morefollow up on everything

I took my car in for a minor repair of the front right fender. Originally, when I booked the…read moreappointment, he said it would only take a few hours to repair(I requested a buff and touch up only). When I got to the appointment, he told me they were behind due to weather and I wouldn't get my car back until very late in the day. Good customer service would have been conducted in a form of better communication and a phone call. I should've received a phone call and been told they are behind today and been given the option to proceed or not. He wasted my time and my friends. I need my car this afternoon and I had to cancel the appointment. I'm sure they do good work, but this was unacceptable. Do better with your communication.

I took my 1967 Impala classic car here to have some bodywork done. Mike and his team did an…read moreexcellent job. I was so impressed with the exact color match and when they were done, you would never know there was ever a problem with this car. Their quality of work is outstanding and their price is fair.

Awesome! They did awesome work and went way above and beyond. So glad I found this place. I most…read morehighly recommend!!

Awesome work quality glass and lifetime warranty on install. Also came to me and cleaned my car…read more Thumbs up guys. Thank You.

I have had multiple vehicles tinted and each time has gone smooth with no issues. The communication…read morewas great and the service and products are excellent! The prices are incredibly fair especially when compared to the quality of the work! I will continue using and recommending Shadow Man for all tinting in the future!

He did a bad job putting the PPF on my car. That's the clear coating on top of the paint. WARNING…read more!!!! Don't use him for PPF.

patiently waiting for two months to get in my black Avalonwasn't pretty anymore. It had dirt…read moreunderneath the wax that just wasn't getting good clean. The inside was trashed from road trips & dogs hair. I did clean it but never got it perfect. When I went to pick it up my car it was so shiny & beautiful. And the interior looked brand spanking new. I don't know how they did it. I don't know what they used or what they did. But this was definitely well spent money.. Thank you, thank you thank you. I love my car again.

This is not my first time receiving excellent service from Premier Auto detailing. Our car had an…read moreissue with a mouse hiding in the front firewall..Eric did a great job of getting him to move on and cleaned my interior to look and smell like new. Mind you, this is my 2011 Forester. Thanks so much!

We had a small crack (approximately 1-2 cm) in our windshield that needed filling to keep it from…read morespreading. My wife looked at reviews on Google and found this establishment and saw that the pricing was quite reasonable. She contacted them to do the work. The bill was $85. The work, as you can see in the picture of the billing receipt we received, was guaranteed. The work did not hold, the crack spread, and we contacted the company for a refund. Up front, I will say we did receive our refund eventually. However, it was how it was handled, in part, that led to this low rating. Normally, I would not go out of my way to describe the situation in detail, but please see this as a kind of public service report. First, my wife texted the contact person to arrange for a refund. He was already gaslighting her that it wasn't his fault the work did not hold. His reply was curt. In my opinion, it was rude. But, he agreed to come see it. When he arrived, he was agitated enough that my wife asked me to accompany her with the person to our car. He was rather aggressive and rude to us both. When we reminded him of the guarentee listed on his website and the billing receipt, he became extremely agitated, stated that another hit caused the crack to expand and he did not think this was his responsibility to refund. We disagreed. He swore under his breath, pulled out his wallet and said he'd refund. However, he did not have the cash on him and hurriedly stated he'd mail us a check. We were not confident he would, but to his credit, he did. If this was the end of it, I would not bother to write this review. Maybe he had a bad day. We all lose our cool from time to time. It is the next action he took that led to this low rating. After his rude behavior, he was so flustered, he jammed his wallet back into his pocket, got into his car, and sped away at a dangerous rate of speed from our neighborhood. We have dozens of small children who walk and ride bikes and scooters. We have people with disabilities and older adults who don't move as quickly as they used to move. His driving was dangerous! I'm grateful nobody got hurt as he sped out of the neighborhood. It was a thoughtless, reckless, immature action that could have ended tragically. Certainly not worth $85. If I'd have known he would have done that, I would not have bothered with the refund! I'm just glad he mailed it and did not return to our neighborhood. I would not have wanted him endangering anyone I know with his demonstrated reckless. This review is for your consideration when hiring car windshield repair service. Post script: We had the windshield replaced at the nearby Safelite Repair in West Allis. Expensive service (safety system required recalibration), but consummate professionals.

Jim did a repair for me in October of 2021. Since the chip was not in my direct line of vision; I…read moredo not much care about the invisibility of the repair. I was inform before the work was begun that the repair would be visible. The chip was much less visible after the repair. Now a year later the repair is fine and I am still happy. I got a new chip in the windshield that started to spread. I texted Jim and he quoted me a price. He said he could come out the following morning and do the repair. He arrived exactly when he said he would did the repair. I was very pleased because with very cold weather imminent; one days wait would have allowed the crack to spread beyond the possibility of repair. He also repaired a chip on my wife's windshield for a reasonable price, since he was already at my home. I am very pleased with the service and will call in the future.