DO NOT HAVE YOUR VEHICLE SERVICED HERE they will tell you something needs to be fixed even if it…read moredoesn't need to be they work off commission the more money they get you to spend the more money they make & watch out for hidden fees that they don't tell you about until it's time to pay & yes your bill will be higher then what they first say & no military discount like at other Ford dealerships in the surrounding area that give 10% off

This company is shady!!!!!! Very unprofessional, undependable and unreliable. Their full of…read morebologna...to much has transpired to go into detail. They will do and say absolutely ANYTHING to sell a vehicle. I wish I had read the reviews before my purchase. Do you due diligence.

I am traveling cross country and my back up camera stopped working. Rebecca in service ordered the…read morepart and it's all fixed and perfect the very next day! I can continue on my travels safe and sound. Thank you and I highly recommend this dealership.

Well to start with, I only had 2 hours to wait for only two tires being mounted and aligned and the…read morebig surprise came. When I saw my bill they told me it was $180 per tire when I came in and I figured it'd be a couple there of their small charges with the balance in and mounting etc. But when I get a bill for $670 for less than $200 per tire I find it absolutely ridiculous and I will go to any other dealership in the future because they didn't even tell me. Give me an estimate on this beautiful forehand because I will never take it at that cost. I will find any other dealership and or tire place to work on my car in the future absolutely ridiculous

Stopped in looking for a suv. Drove 1. The salesman was very helpful as were the manager's i met…read more Sadly they had no newer 1's i was looking for. Bob was understanding and thanked me for my visit.

I purchased a 2023 GMC Acadia Denali from Ewald Oconomowoc, and unfortunately, this has been one of…read morethe most frustrating vehicle-buying experiences I've ever had. I expected much more from a dealership of this size, especially when purchasing a vehicle that was represented as certified. Here are some of the issues I've experienced: I had the vehicle for only 10 days before it needed to go back to Ewald for repairs. The vehicle has now been in their service department for over 3 weeks. At this point, I've owned the vehicle longer while it has been sitting in their shop than I've actually been able to drive it. I discovered a fuel-gauge issue almost immediately after purchasing it. The gauge was showing low fuel, then after driving home and restarting the vehicle, it suddenly showed half a tank. This should have been caught and addressed before selling the vehicle. What makes all of this even more frustrating is that this was sold to me as a certified vehicle, which gave me the impression that it had been thoroughly inspected and was ready to be sold with confidence. I completely understand that used vehicles can have problems. What I don't understand is how a vehicle can be sold as certified, develop problems within 10 days, and then spend more than 3 weeks in the dealership's service department. I've spent a significant amount of my first month of ownership dealing with problems, service, and uncertainty about a vehicle I had just purchased. This experience has seriously damaged my confidence in Ewald, and I would not make this purchase again knowing what I know now.

Poor sales department, they make you promises and they don't even follow through. I wouldn't…read morerecommend this place for anybody. They haven't changed over the years.

Great service and overall great experience. Cole was super knowledgeable and helpful. Definitely…read morerecommend!

did you know that Ewald Kia in Ocon is dog friendly? I was able to bring my puppy with me while I…read morewaited for my oil change. Everyone was so sweet to her!

We had an awesome, knowledgeable salesperson she had the car ready when we arrived and walked us…read morethrough every question! Roxanna was absolutely amazing and we love our new Kia Sportage .

After moving to Wisconsin last year, I was in need of a mechanic. My friend recommended Andy's, and…read moreI've used their services for all of my automotive needs from that point on. Thus far, I've been there 8 times this past year and I have to say they do an amazing job at a very reasonable rate. The employees are super friendly, and Andy is always willing to work out a decent deal for small services (I had my heating core flushed for almost nothing) They are very knowledgeable on what you need done to your vehicle, and never try upseling you additional services that aren't necessary. They also offer towing services that are available quickly and at good prices as well. Highly recommend them!!

I have never had anything but trouble with Andy's. They have continually misdiagnosed problems or…read moredone work that I did not ask them to do. There have been sometimes that they screwed up work I did ask them to do. And there have been several times that they have charged me double what they quoted me. If you are looking for a good mechanic in Watertown, go to Mel's Garage. They are amazing. But steer clear of Andy's.

I had a very disappointing experience with this dealership. I purchased a used car that broke down…read moreafter just two days of normal use. When I contacted them to explain the situation, they refused to respond. I took it to another repair shop and they tried their best, however it was ultimately deemed irreparable. Finally got ahold of Zach 2 months later. There was no effort to remedy the issue or discuss any reasonable solution. They did offer to charge me $50.00 an hour to look at it AFTER telling me it had a catastrophic electrical failure. It felt like once the sale was complete, customer service no longer mattered. I understand that used cars can come with risks, but a vehicle failing almost immediately raises serious concerns about how it was inspected or represented before sale. I would strongly caution others to be very careful when considering buying a vehicle from this dealer. Make sure to get an independent inspection and understand exactly what you're getting into, because support after the purchase will not be there.

Run, don't walk, as far away from this "dealership" as you can. They will sell you a pile of crap…read morevehicle that gives you nothing but issues within a matter of days of driving it off the lot. The slogan listed on their website states "Driven to move you," however a more honest and accurate slogan would read "We run thick oil in our vehicles and cross our fingers that it makes it off the lot." These schmucks make Danny Devito in Matilda look like a reputable used car salesman. Save your time, money and sanity by steering clear of these guys!