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    Caring Transitions - St Louis

    3.0 (1 review)

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    Services - Caring Transitions - St Louis

    Packing

    Unpacking

    Estate liquidation

    Caring Transitions - St Louis Photos

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    9 months ago

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    All Star Moving

    All Star Moving

    3.9
    (83 reviews)

    Great experience all around. Communication was really good and responsive. They came the next…read moreday, and handled my heavy piece with great care. Very professional ! Shout out to Christian, Anthony and Karson for a job well. (And $500 less than the ones that showed up day before , and said I still needed to pay an extra $100 for insurance. I sent them on their way. All Star's flat rate covered it all with no surprises.)

    Had a VERY negative experience with all star moving…read more It started with pushy texts about booking. Walked through showing all the art on the walls to pack and confirmed the services. When the movers arrived, the youngest one didn't know how to pack art. (The primary bulk of our move) and a supervisor had to "teach" him. He then proceeded to pack my art in ways that likely damaged it. (See attached photos) I called the owner to let him know what was going on and before I could explain fully, he interrupted and said "I'm sending the guys back". I would've let him know they were still here and explained further what was happening. (Which was that I asked them to just start moving and would unpack the poorly packed boxes myself, after sending him photos) When Matt arrived he asked to see the boxes. I told him I already started unpacking them. He said "well how am I supposed to know how bad it is?" I said "the photos I sent". I guess this is the point he thought I was trying not to pay for anything and attempted to cancel the job right there, claiming they were not a good fit, but not to worry, I wouldn't be charged. I said "I want to pay your team". He said "could've fooled me". He then proceeds to tell me he didn't remember about the art that was packing. (Why did we do a walk through then?) and that I don't know how to move. (No kidding, that's why I hired you), that HE supervises his staff, not me. (The only thing I asked his head guy to do was confirm if a box should look like that and he said no. That's when I called the owner.) This company is incredibly overpriced, lacks transparency, sends high school kids to pack boxes, and then blames the customer upon complaint. I insisted on paying, but they took an hour off my bill. (I believe this is fair financially as they were only here for 3) However, beware of this company and the tactics they use to pressure you to book, and the kids they send to do the work.

    U-Pack Moving

    U-Pack Moving

    4.0
    (25 reviews)

    Pros: Low Cost, High Security, AMAZING Customer Service, NO hidden costs, Fast transit…read more Cons: You have to pack it yourself - but you should know that The Bottom Line: Use this service to save money AND get quality. If you need labor help, find it locally and your $5-6K full service move will turn into $1500ish. I had an amazing experience moving from Dallas to St Louis with AFB U-Pack Relocubes. In Dallas the cubes were not allowed to be at the apartment complex so I hired movers who packed everything up in their truck and took it to the Dallas terminal and unloaded into the cubes. The movers ran late and we were there far past the normal hours but there was someone there to help us get to our cubes and even locate a 3rd when we realized everything was just not going to fit. In St Louis I was contacted about scheduling a time to have them delivered. My apartment here did allow them to be on property but only for 24 hous. We planned for a 8-12 delivery. The driver called at 7:45 and said he was driving in, perfect! My 3rd cube was not very full and I asked if we could empty it quickly so it wouldn't take up more space. He said that would make his day easier transporting them so he helped out and got everything inside before the rain hit. Movers came and unloaded. Driver called at 11:45 to see where we were and we had only 1 item left to unload, we did that and he showed up and took the units. They were only on property for about 4 hours total. PERFECT!!! I used a coupon from Yelp to save $50. For my 3 cubes from Dallas - O'Fallon, IL it was $1002.

    When I placed my order for a relo cube I was told that the only way they could guarantee a specific…read moredelivery day was if I paid an additional fee, which I did. I was also told that it would be delivered by 5:00pm on my scheduled day that I paid extra for. I just got a phone call asking me if I still wanted it on the scheduled day (which I paid extra for), ya think I do???? I was told as long as it was there by midnight they were not under breach of contract. Guess what, that was never discussed with me. Then the lady said that they try to be there by 8:00pm the latest. Once again different information than the person that sold me on guaranteed date. So I'm supposed to be available until Midnight to tell them where to put it and sign the Bill of lading. I would not recommend this company to anyone!!! Pay a little more and go with someone else.

    Caring Transitions - St Louis - packingservices - Updated August 2026

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