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    Quality 1st Movers

    5.0 (3 reviews)
    Closed 9:00 am - 3:00 pm

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    3 years ago

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    Ask the Community - Quality 1st Movers

    LoadMasterz - White glove or just load and unload service? Either way, we have you covered.

    LoadMasterz

    (6 reviews)

    John responded very quickly to my request for a partial load mover from St Louis to Austin. From…read morethe start he was courteous, personable and responsive. Before I knew it he had booked my move and Brendan had just enough space for my antique table and four chairs. All are family heirlooms so it was important to me that they reached my daughter in good shape. My hopes were met, and fast! I am so thankful and appreciative. These guys are legit! Thank you Service Masterz!!

    John arrived and was really friendly, I got a quote and started working with him. Communication was…read morenot the best with text messages but we decided to work together. On the day of the moving 2 crews arrived (John never came back to the old or new home), one crew seemed to work with LoadMasterz the second one seemed to be hired for this work. The driver seemed to be smoking pot while he was inside the truck (all my belongings smelled like it when I arrived to the new place and the guy seemed a little bit off...) the same guy broke a table while forcing it through the door (he told John that the table was already damaged which is not true) and he kept throwing boxes while unloading that were clearly identified as "fragile" (the second crew I refer to where apologizing all the time about how this guy was behaving) A tv was also damaged and when I mentioned this to John, the " insurance process" was started and more than a month later I don't have any response. Really disappointed, I don't think I will work with them again and definitely wont recommend.

    All Star Moving - Hot tubs? Of course! Let the pros with the experience and knowledge move your hot tub or spa safely and efficiently.

    All Star Moving

    (82 reviews)

    Great experience all around. Communication was really good and responsive. They came the next…read moreday, and handled my heavy piece with great care. Very professional ! Shout out to Christian, Anthony and Karson for a job well. (And $500 less than the ones that showed up day before , and said I still needed to pay an extra $100 for insurance. I sent them on their way. All Star's flat rate covered it all with no surprises.)

    Had a VERY negative experience with all star moving…read more It started with pushy texts about booking. Walked through showing all the art on the walls to pack and confirmed the services. When the movers arrived, the youngest one didn't know how to pack art. (The primary bulk of our move) and a supervisor had to "teach" him. He then proceeded to pack my art in ways that likely damaged it. (See attached photos) I called the owner to let him know what was going on and before I could explain fully, he interrupted and said "I'm sending the guys back". I would've let him know they were still here and explained further what was happening. (Which was that I asked them to just start moving and would unpack the poorly packed boxes myself, after sending him photos) When Matt arrived he asked to see the boxes. I told him I already started unpacking them. He said "well how am I supposed to know how bad it is?" I said "the photos I sent". I guess this is the point he thought I was trying not to pay for anything and attempted to cancel the job right there, claiming they were not a good fit, but not to worry, I wouldn't be charged. I said "I want to pay your team". He said "could've fooled me". He then proceeds to tell me he didn't remember about the art that was packing. (Why did we do a walk through then?) and that I don't know how to move. (No kidding, that's why I hired you), that HE supervises his staff, not me. (The only thing I asked his head guy to do was confirm if a box should look like that and he said no. That's when I called the owner.) This company is incredibly overpriced, lacks transparency, sends high school kids to pack boxes, and then blames the customer upon complaint. I insisted on paying, but they took an hour off my bill. (I believe this is fair financially as they were only here for 3) However, beware of this company and the tactics they use to pressure you to book, and the kids they send to do the work.

    Sebastian Moving Saint Louis - Keller making the load of a 16' Pod look easy.

    Sebastian Moving Saint Louis

    (15 reviews)

    St Peters

    I hired these guys to move an extremely heavy treadmill to my third floor. They were friendly,…read moreshowed up on time and got the job done. They were even able to move it around a tricky corner on my landing. After having bad luck with moving companies in the past, this is the only moving company that I will ever use.

    I did receive an initial quote for moving services. However due to the vague nature of a per hour…read morequote when not knowing how many hours would be needed, I requested a real estimate with times. I was advised that they had someone in the field that could come to my home and give me a more accurate quote based on what was going to be moved. After multiple attempts to contact the person that took multiple phone calls and text messages. I finally setup a date and time for an appointment. The date and time came and went by without any contact. I sent a text and received a response that he was home for the night and could come out next day. I commited to another evening visit again. I reach out for confirmation next day. Now I'm at a site and can't come till next day. So hopefully you may actually get to work with them. If setting up an estimate is any indication of how moving day may be. I will seek elsewhere. I am very disappointed in the experience I had with this highly rated company and not just here on Yelp. Hopefully this is not how they normally do business, because I really did try to give them my hard earned money. Update 4/20/19: I did appreciate the owner reaching out to me regarding the unfortunate experience. I was willing to drop the issue and go with another company. Now the person who was responsible for the bad experience twisted the true on the review. Another reason I am glad I had chosen another company for my move. I hope the owner sorts out this internally with his team.

    Quality 1st Movers - movers - Updated May 2026

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