They took great care of our 2 dogs for a week. One is 14 yrs old & not always receptive to…read morechange--she did great. Our big dog - "goofball" was a hit with all the girls and stayed regularly exercised.

I've been taking my pup to pet wagon for a couple of months now, about once every other week. To…read moresay he enjoys is is an understatement. I trained my pup to better with the car by taking him to Pet Wagon in the car. They send photo of his time there in the evening. He comes back home and is asleep soon After - which is what any pup parent would want. Pros: They let unfixed pups join in on the play Longline to monitor a new puppy Cons: No live video unlike other establishments Overall: I do enjoy that day he's out there playing to his hearts content. I wish we get to see more of what goes on inside. I don't have complaints so far so my pup will keep going there.

A Whole Lotta Love is FANTASTIC!!! We have full trust in…read moretheir staff, and Susan is amazingly helpful and responsive by email and phone. We look forward to the text updates and photos while we are away. During one trip, unfortunately our dog got sick. Our pet sitters went above and beyond to make sure he was safe and even cleaned up the areas in our house. We are very grateful to have this group part of our family!

While I haven't taken advantage of the petsitting or dogwalking services quite yet, I do want to…read moresay that the weekly treat deliveries have been a lifesaver during the pandemic. Susan and team are an absolute pleasure to work with and I know Gloria and Rose are thoroughly enjoying their weekly orders. Thanks so much!

We have been using Kate's Critter Care for many years to provide in home care for pur sweet pooches…read more(Pepsi and Sprite). The care, love and sincere affection for our pooches in addition to their RELIABILITY, CONSISTENCY AND FLEXIBILITY that Kate's Critter Care has provided makes them a premier service provider for anyone who loves their pets. The list of times they have made adjustments to accomodate our needs is endless, and our pooches truly do love them! I urge anyone and everyone to become long term clients! Kate's Critter Care rocks!!!

Wow, where to start and what to say about our incredible experience with Kate's for our…read morekitty-care... Let's start with our two spoiled princesses, Mimi and Dora, one inside and one outside that we dote-on daily. As we had planned to fly out of town, their care was a huge stress-point for us, and we researched a service for weeks. Add to that is the home-security factor as well. Having Kate's team being so experienced, and secured, we've found that not only peace-of-mind, but an invaluable part of our support system for our kitty-girls. However, even more than that, is the incredible and amazing care and attention to detail they brought to the service, and... AND... connected us with Michelle who unbelieveably bonded instantly with our ultra spoiled indoor kitty Mimi (who warms up to noone). Not only did Mimi bond with her, she loved Michelle's coming over! We have the camera footage, plus Michelle's awesome daily photo's and video's too! It's almost impossible to convey our appreciation and happy stun-factor, but EPIC is probably the best word! 5 Platinum Stars Incredible!!!!!

Connie is so great with my poodle mix. We've settled on every 7 weeks as his optimal grooming time…read more She's easy to schedule with, does a great job every time, is always friendly, and her rates are reasonable. 10/10!

Connie does an excellent job grooming my golden doodle "Sam". She is really great at working him in…read morewhen he needs it. Also very reasonably priced.

I am writing this review to warn any customer from purchasing dog food from Petco in the Durham…read moreregion, specifically their line of food, Wholehearted at 4011 Durham Chapel Hill Blvd. I purchased a bag of dog food from this location that was infested with webs, moths and larvae. This is unacceptable for any product, especially pet food. When I returned it, I was only offered a refund or an exchange for the same brand -- despite clear concerns about a possible infestation issue. It was laughed about that, "this happens when we don't have climate control in our warehouse." No effort was made to offer compensation or a price adjustment if I chose to purchase a different line of dog food instead from this Petco location. I asked for a discount such as 10% off of our purchase of a different brand of food due to the major health concern surrounding Wholehearted, yet the manager was unaccommodating. This response was extremely dismissive given the seriousness of the issue and I will never be returning as a Petco customer.

This PetCo location is my favorite pet supplies chain store. Staff always welcomes my dog with…read morecuddles, praise, and treats, and they're always helpful when I have questions about products. Once, years ago, when a product was spoiled, they followed up on my refund afterward to be sure I was satisfied. For a big chain store with everything I need, the friendly staff give it a neighborhood shop feeling.

This company has been a lifesaver for us moving to a new city with pets. They've done house sitting…read more(for a dog and cat) and dog walks (3x/week) and have been great for all services. We've really liked every single employee we've met, which is super important in having someone care for your fur baby. Most importantly, our pets love the whole staff!

The BEST! I have know Beth and her group of dog and cat walkers for over five years and I would…read morehighly recommend them!

My girlfriend brought in our 10 yr old Airedale, who has a soft, tightly curled, tangle-prone coat…read more(often called a sheepscoat or softcoat). She was told they might have to go "a little short" due to matting, but he was shaved completely down. When I called afterward, the staff admitted they do no dematting at all. That policy was never explained beforehand. Had we known, I could have brushed him out at home in ten minutes. And honestly, if you do not demat, then all you can ever do with a wooly-coated dog is buzz cut, which means I would never have brought him here in the first place. To be clear, he had gone about a month and a half without a cut and was medium length. His back was tangle free, his legs had brushable tangles with a couple to cut off, his belly had a few brushable tangles, and his beard had brushable tangles with a couple to cut off. He looks like this a week after grooming, so this was not a "red alert" matting situation, but a pretty normal appearance for a softcoated Airedale, and a groomer should recognize that. I own dog clippers. If I had wanted a buzz cut, I could have done it myself for free or taken him to a cheap chain store for far less. Ironically the only other time this happened was at a Petsmart when he was young, and I never went back as a result. I truly expected better here. In all my years using real groomers, I have never had one shave him. Here there was no attempt, no discussion. PSA for other Airedale owners: with some coats, this approach could cause permanent damage.

Overall great location in terms of proximity and when I took my dog for a bath they did a great…read morejob. About a month later I made a repeat appointment for a bath and full groom (Scottish terrier). They were not able to do the full haircut/groom him which was understandable because sometimes he can be quite jumpy (I did give him medicine beforehand to help). However he's never had an issue in 4 years of simply not being able to be groomed at all around his face or body. After his appointment later in the day I discovered this long cut down his lip and no one mentioned any incident to me when I picked up him. This was very disheartening because he has been noticeably more nervous and scared since picking him up from his appointment. We won't be back.

Very friendly and communicative with the status of your pets while you're gone. Absolutely would…read morerecommend and will keep using!

From the owner: We are your go-to pet sitter and dog walker in the Durham area! We will always treat your pet like…read moreour own and give you 100% satisfaction while you are away. Let your pet stay in the comfort of their own home without the stress of a kennel!