Would YOU pay $84.50 for an oxtail dinner, 3 jerk chicken tacos and a jerk Philly sandwich? I wouldn't either. My wife was craving jerk oxtails and she was told about this place so we went today. I, my wife and my daughter took a minute to make up our minds and the order taker was patient with us. (We dont eat jerk very often) As we gave the chef/cashier our order she said the total was $84.50. After a few "wtf" and "how?", the chef/cashier said she could text the receipt. The prices are on the menu over our heads so we can see that they DON'T add up to some $84.50 3 chicken tacos $11, Oxtail dinner $29 and a jerk chicken Philly $17...granted it was getting there but damn how much tax do they charge?! When we asked about the total difference, she shows us the receipt and EVERYTHING was at least $6 dollars extra. You might say "but how come the price isn't reflected on the overhead menu?" Like we did and we we're told "she hasn't updated the menu yet" so WE have to pay extra because no one has 5 minutes and a Sharpie?! No thanks. We went somewhere else. I really wanted to try the food but this was just laziness or shady business practice IMO read more

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To start, the restaurant has actually changed their name to "Jordyn's Jerk Palace. The food was ok but waaaaay to SALTY! I mean instant high blood pressure salty. Thankfully, the cook was understanding enough to remake my order without the jerk seasoning. Still salty, but not as much. I ordered a fish dinner. They provide you with a hefty amount of food, which I loved. The overall decor is nice. The restaurant is large enough to accommodate dining in but not a current option. They offer a variety of menu items. Overall, it was OK not spectacular but not distasteful. read more

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I placed an order for a catfish dinner 30 minutes before closing. When I got home it was all sides no fish. And when I called them they said they were closed but I had about 20 mins to get back. There after no one would honor a return. TRASH read more

I rather not give any stars. But the only way to write this review was to give an acknowledgment via Star. I had an order that was valued over $70 at 7:45pm. I started this process by calling over the phone and they hung up. There were certain items that were unavailable to me. I was told a 20min wait. Once coming back after said time I still had to wait which isn't an issue for me. While waiting for the meal I paid for I was told that I couldn't get any sweet potatoes for the meals I had. They had a catering order that had sweet potatoes. I did comply and swapped for something else. Before getting my food I wanted to ask the lady for a small compensation of a peach cobbler and she told me "No Sir". I politely told her I was a woman and I appreciate her work efforts and she turned around and began to say rude comments. I don't engage with people that are rude and disrespectful to me so I left feeling uncomfortable. Unfortunately I will not be back to this establishment but I think this can be use in the effort to have better customer service. This event also happed to a customer there with me. I rather not give any stars. But the only way to write this review was to give an acknowledgment via Star. I had an order that was valued over $70 at 7:45pm. I started this process by calling over the phone and they hung up. There were certain items that were unavailable to me. I was told a 20min wait. Once coming back after said time I still had to wait which isn't an issue for me. While waiting for the meal I paid for I was told that I couldn't get any sweet potatoes for the meals I had. They had a catering order that had sweet potatoes. I did comply and swapped for something else. Before getting my food I wanted to ask the lady for a small compensation of a peach cobbler and she told me "No Sir". I politely told her I was a woman and I appreciate her work efforts and she turned around and began to say rude comments. I don't engage with people that are rude and disrespectful to me so I left feeling uncomfortable. Unfortunately I will not be back to this establishment but I think this can be use in the effort to have better customer service. This event also happed to a customer there with me. This place is now called Jordan Jerk Palace III. read more

Decent food. Chicken, beans n rice, yams....Good. Mac n cheese, AWFUL. You can't be good at everything and that is okay. They almost need to stop with the Mac n cheese because it's not their specialty. It's been 9ff and on for years at EVERY location. If you know...you DEFINITELY know. read more

Jordyn's Jerk Palace has HORRIBLE customer service!! They always close early, never at their actual closing time! And the female cashiers (there's two, from what I've seen) are RUDE every time! Don't waste your time or hard earned money! read more

Won't never go there ever again. No proper greetings at the door you walk in & everybody on the phone texting talking. The big head lil girl at the register had a nasty attitude mad because she had to do the job she signed up for. DO NOT EAT THERE!!!!!! The scenery dry & bland it look like somebody basement. The older lady be hiding in the corner. They act like they got the best jerk in the city we don't want yall here!!! Wish I could NO STARS!!! read more

Its hard to put into how amazing the food from this establishment was, the oaxtails were tender, the candy tantalized the senses, and the macaroni was good ASF. Will most definitely be returning read more

Terrible, cabbage was extra salty.....customer service was nonexistent, I order a whole chicken and receive half of it, called the restaurant and I was informed that they don't carry whole chicken but I was charged for it......I hope you reading this because I will never spend another red cent at that place. read more

Food was not fresh fish was hard rice tasted salty mac was not hittin like it use to get it together!!

There was silver hair in my mac n cheese. Additionally, I ordered the catfish lunch and received one full piece and the other piece was a burnt tail with hardly any meat and the cabbage was so undercooked it should've just been salad. When I called back to express my concerns, the cashier told me I needed to specify what portions of fish I wanted, when I stated that it should've been explained by the establishment and not left up to the customer to guess what portions were available, she hung up the phone. Furthermore the rice was mushy and the atmosphere had a rank order and was unclean. Do not patronize this business. IDPH needs to do an inspection. read more

Caribbean Jerk Palace - A catfish tail with no meat. - Caribbean Near Me - Chicago, Illinois

disappointe. they disrespectful asl in there, the main reason people dont come support blk busines. called ahead, drove 20 minutes to get there & stayed in there an hour plus. what? all for some jerk pasta? no. workers are so lazy and disrespectful. never and i mean never will i ever go to that disappointing place again. do not go you'll be wasting your time read more

Long wait time, rice and beans are a hit & miss. Food consistency is inconsistent as well. Some days it's good other days not so good.

Ummmm just ain't like it use to be. Prices have increased and quality has diminished. Ordered for wings and each was over cooked with too much salt on the seasoning rice and peas were dry and hard. STEP IT UP FOR THE COMMUNITY !!!! I will say that the staff is very courteous especially the women at the register always smiling. read more

Caribbean Jerk Palace - Dry and small - Caribbean Near Me - Chicago, Illinois

I went to the GP Caribbean Jerk Palace in country club hills. I hope they are connect. Mannn... This is my favorite spot. I already went twice and planning to visit soon to try they jerk chicken salad. Customer service is nice. They were really helpful when I came in for my first visit. My second visit some lady had an issue with her food and The manager(?)Was really working with her with fixing the issue. They can be crowded. When I went the second time, I thought i was going to have to wait for awhile but I had my food within 30mins (wasn't a big deal). I love jerk chicken and order both times on separate occasions but switched up the sides. I ordered dark meat with cabbage and also dark meat with Mac and cheese. The Mac and Cheese is DELICIOUS!! Yes it's cheesy!! They know exactly what they doing with the Mac and cheese. The jerk chicken is great too but I love the jerk sauce it's very spicy like it suppose to be! Cabbage is good too! The jerk chicken dinner comes with beans and rice, plantains, bread, and you choose another side. My mom had the oxtails she enjoyed her meal but said it was salty. I recommend others to try it. I plan to go back for their jerk chicken salad. Service is good and food even better. If you don't want to wait .. I believe you can call in. On this yelp page it's says it's located on halsted.. but I couldn't find the page for the country club hills location. If you want to try it out it's in the county club hills plaza 4253 167th St Country Club Hills read more

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Dont try this pace food super expensive stingy with rice paid over $54 for 2 jerk chicken comes with 2 spoon rice read more

The absolute worst customer service ever. It is a sin and a shame the way they treat customers. Although the food is good, I will NEVER give them a dime of my money again!! read more

I like to try different places when I come to the south side and this place was recommended. The wait time is reasonable but the cashiers are young and unprofessional in my opinion. Moreover the plantains were really dry like they were old/dated and this made me question the expiration or the rest of the food . The other items were good but you can never be to sure. read more

Caribbean Jerk Palace - Jerk dinner - Caribbean Near Me - Chicago, Illinois

I've ordered food from here only 4 times and every time they tell you 25 min. and I NEVER get my food in less than an hour. On 9/21/2023 I ordered food at 6:14 pm and at 7:30 pm still no effin food!! THIS IS DEFINITELY THE LAST TIME I PATRONIZE THIS RESTAURANT!! Pathetic. read more

So I ordered through Yelp easy peasy...order received order in the works dadadda next your orders ready...that's when it gets bad PULLED UP WENT IN ORDER WAS NOT READY!!! SAT IN THE LOBBY FOR AN HOUR AND ON TOP OF THAT IT WAS THE WRONG ORDER!!!! Went back and forth with them about order# order name order this and that and they still got it wrong!! I ordered dark jerk chicken, peas and rice w/plantains. Customer service was HORRIBLE!! Horrible!! Everybody in there had bad attitudes!! I will NOT be going back EVER. I'll spend my coins else where...Jamaican Gates @10226 S. Halsted has better customer service and better food in my opinion I was just trying to go where my husband suggested. NEVER AGAIN!!! A whole hour wasted. read more

Caribbean Jerk Palace - Dry rice & extra dry plantains w/salmon - Caribbean Near Me - Chicago, Illinois

I made my first pass through to give this place a try. My usual game plan is to go in and grab something on the cheap. So, I'll go in and I'll try something under $10. This place is somewhat pricey, not break the bank pricey. So, usually for my first drive-through I'll try that first itemI and if it is up to par, I'll go back in and I'll spend the $20-$35, which will probably be the price after you grab two items or so. Everyone has their own strategy. While I was in the restaurant, someone came in and asked everyone that was seated or waiting was the place any good. The only thing with that is that my grandmother used to say ... good means different things to different people. I only ordered a half mixed chicken. My wait time was under seven minutes. There were a few other people, that expressed that they had a longer wait. The restaurant was already packed. Strongly suggested that you make your order by calling ahead, to reduce your wait time. Place seems to be clean, however, it should be seeing that it is brand new. The kitchen is not see-through. They do except credit cards without a service charge. The chicken was actually quite excellent! And, the sauce has just the right amount of kick (also tasty). I will definitely be back to try some of the other things that caught my eye on the menu. Four instance: jerk lobster tail, jerk shrimp and an item that wasn't on the main menu ...oxtails. They do offer some items on the daily special menu that are not on the regular menu, so definitely be aware of that. Would definitely suggest trying to spot out! Definitely save yourself some time by ordering ahead. You can always ask what the daily special is. read more

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Food was terrible. Rice was not cooked all the way and there was no gravy added. Chicken was dry and over cooked. Cabbage had no seasoning

Country club hills location The front staff are so rude I been going there since they opened but this will be my last time. The females have a nasty terrible disposition for no apparent reason. I heard this from several different people it's time I stop patronizing this place with my hard earned coins . I have never had a pleasant visit after these past few years . I kept going bc I enjoyed the food ...except for the nasty Mac n cheese ,,,but now it's time to find another spot. I'm not sure if it's the owners family members Bc they all share the same attitude. Like maybe there trying to give there family members a job. They act like there being punished to work there?? Kudos to the cook tip..The moment I walked in it was a nasty stare .. then when calling in to ask a question they answer it then just hang up on u. Does the manger kno this or not?? I guess Bc ppl like me keep patronizing the business they dunno the staff is rude asl Bc the money keeps flowing in..Customer service goes along ways..I like nice people and I like being nice but there attitudes needs adjustment or the owner needs to get new staff members that values there employees and customers. I'm appalled at the way the front staff treats people. It's like they hate there job n they don't have a problem showing it. Love the food-dislike the attitude makes me very uncomfortable to know that they will take your money n treat u like crap. Here goes $40 to treat me God awful . I just don't get it read more

Loved it. I got the jerk chicken dinner with two sides and rice and peas. My sides were Mac and cheese and fried plantains. I wish the chicken could've been a bit spicier just cause I love spicy food, but the food was still great. I called in my order so I cannot comment on the wait time and they accept credit cards which is great. I will definitely return. read more

Caribbean Jerk Palace - Jerk chicken dinner - Caribbean Near Me - Chicago, Illinois

Omg I drive. 1hr 30 to get some good jerk dinners! I love the rice and beans, the green are delicious and the Mac is thicc. The jerk sauce is spicy salty and savory! 3in1 read more

They are not wearing face masks and that's very unsafe and it's taking them to long to take orders and they are very rude and it's sad the line is so long that's not safe at all and they are playing with each other don't come here unless you like people not wearing gloves in washing their hands and moving slow. This man just pick the phone up in hung it up! The man in the picture so if you be calling and wondering why the phone cut off it's because he hung up on you read more

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Never had a bad experience here ppl usually only leave reviews when there is a problem but man I have to give it to them 10/10 everytime never had a bad meal yams are sweeter than other places but I love them I come all the way from west suburbs atleast 2/3 times a month ! read more

FIRE FIRE FIRE! This is some good food! I got jerk chicken it comes with rice and beans and then i added greens and mac. The jerk sauce is amazing not too hot and not too tangy. Cant forget to mention how juicy and flavorful the wings are! read more

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I had tried all locations of the restaurant and let me start off by saying they are not the same ! Every location taste different, but all staff at every location is VERY RUDE! I first tried the 79th location in 2018 they were very good I didn't have no complaint they amount of food I received had me full for the whole day! I don't know what happen but the portions they are giving out today are not worth the price they are asking for. And they try to give out a 20 meal deal ITS NOT WORTH IT ! This place has turned upside down its not what it use to be and it's very disappointing and they just open a new restaurant downtown I am willing to try it out but I hope it's not like their jerk spot read more

Caribbean Jerk Palace - Jerk Chicken - Caribbean Near Me - Chicago, Illinois

I placed a catering order on Thursday afternoon for pick up Saturday at 2pm. We go at 2:15, the order is not ready. They tell us they are going in back to get it then come back and say it will be ready in 10min....WHAT? When the order was placed at noon on Thursday they confirmed 2pm Saturday was good. We watched them give to trays of chicken to what appears to be a "friend" (We're sure one of those trays was ours). It's now almost 3pm and no damn order!!! This is exactly why it's hard to Support businesses who DON'T HANDLE THEIR BUSINESS!!!! They just lost us as a customer!!! read more

I had food from them twice this past week, the chicken dinner was tasty enough for me to want to come back. Then I get an alert notifying me that they were offering a LARGE jerk chicken pizza for $15 so I had to try it. Well they definitely pulled a flim flam on ya girl. These mfs put a medium pizza in a large box. Do I check the pizza before leaving the establishment? No! I guess going forward I have to be THAT person bc these fools have me on alert. I didn't call and complain bc there was NO WAY I was driving back for the bs and/or correction! The SADDEST part about it all is they even used the large circle pizza mat to place the medium pizza on. That damn pizza looked sorry as shit sitting there! Oh well! As far as the taste I WON'T reveal, they don't deserve anymore from me UNLESS they reach out to right this WRONG! read more

Caribbean Jerk Palace - Sorry looking ass pizza - Caribbean Near Me - Chicago, Illinois

The Food was Meat was Great but rice&peas had no flavor. I had combo of curry Goat and jerk chicken Very well seasoned and tender and lot!!! But then rice&peas just Blend. Cabbage was good also Plantanes. Order from Grubhub easy and quick Food was still Hot when I got it. read more

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I'm so excited they're in the area!!! Food has never failed me however I would suggest working on employees professionalism and be knowledgable regarding the menu. read more

This was recommended because I frequent the 79th location. I tried to call in my order was placed on hold for over 15 minutes. I arrive at the restaurant and finally come back to the phone when I am placing my order at the window. The customer service sucks the cashier was so rude never apologized and than waves me off. I like to support but customers are how you get paid ma'am. I will never buy anything from the Halsted location as they don't know how to treat customers. read more

The lobster Alfredo was so dry and bland. There wasn't any Alfredo sauce on it, no flavor read more

Caribbean Jerk Palace - Caribbean Near Me - Chicago, Illinois

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Ordered 3 6 wing diners last night. 2 were perfect and one was burned... far from jerk. Called the restaurant and was given a number to send pictures to and explain the situation. The dissmissiveness was next level for me. I have spent too much money in this place to be treated like a complete jerk! read more

Tasty food but the wait for it is extremely too long! I call my order in EVERYTIME, and EVERYTIME I'm there at least 35 to an hour or more... and it won't even be packed. I also have had a terrible experience with being place on hold and no one comes back to the phone, but then when I walk in the spot, it's empty. It's just become to much of an hassle to eat here. I dont have this much time. Won't be patronizing anymore. I used to spend a ton here. read more

the only reason i gave a 2 because the food is good. but your order is never ready no matter how you order (call, in person or grubhub) and now they have changed their carry out containers and the portions of food are smaller which is not worth the price. change them back! read more

Caribbean Jerk Palace - Jerk Catfish Dinner - Caribbean Near Me - Chicago, Illinois

Called in order not ready after waiting 30 mins. No sauce on chicken. If I could give zero I would. read more

Caribbean Jerk Palace - Brown stew chicken. Thrown all over. Cashier has Trash attitude just like the food and place. - Caribbean Near Me - Chicago, Illinois

This is a good spot for some really good food. The chicken is seasoned perfectly. I got mixed, and the white meat was a little dry. Will get dark meat only next time. Macaroni & cheese and yams were OFF the chain! Be prepared to wait 30-45 minutes for any meal without a call-in order. Also, the phone number listed on Google never lets you through, so good luck making a call-in order! Overall, I'd recommend this place if you're not in a hurry and looking for a good meal. read more