I've been coming here for over a couple of years now. I see Kevin Epple who always takes the time…read moreto sit down and have a conversation around my health; not just rush through so he can get to the next patient. He's incredibly knowledgable about men's health, hormones, aging, etc. I drive 30 mins without traffic to see him and it's totally worth it. Facility is clean and well kept. And all of the staff are very friendly.

This place is the absolute worst. A friend referred me here, but I wasn't able to see the doctor…read morehe's been seeing for years. I agreed to see one of the nurse practitioners and paid the higher fee for my first visit. She was not able to advise me on anything during that visit as she didn't have my bloodwork results yet. I have not been able to communicate with her at all about prescriptions since having my bloodwork run. The doctors do not communicate with patients through clinic's messaging system, unlike many other clinics. Messages are only responded to by the assistants. After much back and forth due to this, it has been almost two months without one of my agreed upon prescriptions being filled. One of my other prescriptions was incorrectly filled. After multiple calls and messages with assistants that were just following a script, the office manager called and insisted that it had been filled correctly and told me to go to CVS to handle it with them. The CVS pharmacist showed me how it was sent in and explained how it was done incorrectly. She tried to call the clinic but only only got the AI system. I have made more calls and sent messages since then. Today the office manager again called and insisted that the prescription was filled correctly, complete with a bad attitude as usual. She then told me I'm being fired as a patient. This is how they deal with their incompetence. This the worst run clinic I have ever dealt with.

Update. They have since billed over $125,000 to my insurance for two dates of service, for roughly…read more40min of work each. This is after assuring me that they were in network and wouldn't bill the patient any more than $300 per date of service. They've already billed me $1200 and my insurance 125k. This is for minimally invasive, outpatient spinal injections. Mind you I had to leave them and go to another doctor and start from scratch. The staff was rude, and hang up twice when I asked for the name of a rude staff member. I also ended up partially immobile after the second procedure. Terrible!

The front desk staff, doctor and nurses are very kind in my experience…read more But......What is the deal with the billing nightmare? I somehow suspect that our in-network doctors invest in this out of network facility so they can collectively overbill the insurance carriers by crazy amounts. I mean not only the facility, but the anesthesiologists and neurology technicians. I suggest that you check your coverage on all bases before setting foot in this place.

I actually look forward to my appointments, I work close by and can get in easily, and she and I…read moretalk about everything. What she's proud of, what I need to work on, and most of all we are just comfortable with each other. She's heard a lot from me and my life and imparted her own experience and that is so great!!!!

I am so happy I found this practice! Both Megan and Brittany are caring and compassionate & they…read morereally know their stuff! The entire office staff is friendly and they treat you like a real human - not the factory style "parts-is-parts...get-em-in-get-em-out" type medical care. When I was first looking for a primary care office to set up with I initially searched online and called around to various practices to ask questions and figure out which practice might be right for me and my family. Some places I called either didn't want to take the time to answer my questions, didn't know the answers or just didn't seem very friendly/caring. When I called here, the person on the phone was super friendly, didn't make me feel rushed and patiently answered my many questions. I then decided later that day to make an appointment (but at that point it was after hours on a Friday) and was able to do everything online, while they were closed - including scheduling my own appointment - I didn't have to wait for them to reopen after the weekend. It was amazingly convenient and easy to do. I've seen Megan approx 4-5 times now, I love the convenience of self scheduling online and I've never had to wait more than 5 minutes. You can do in-person or online (depending on what you need) and I've done both so far, both were on time and easy to do. If you like the convenience of self scheduling with a tech-forward practice, or you're tired of feeling like a number on an assembly line, or tired of dealing with a doctor who doesn't listen and only spends 5 minutes with you, then absolutely check out this place for care. It's a great mix of tech convenience with old-school values of caring & actually taking time with you to provide care. Highly Recommended!

Medical Lewisville is a great big hospital, multiple offices around the hospital providing…read moredifferent types of medical treatment and services

WORST HOSPITAL AND STAFF IVE EVER HAD I came in and they…read moreCOMPLETELY IGNORED anything that I had to say did ONE test no blood work NOTHING this terrible nurse was handing out UTIs like candy saying everyone's diagnosis very loudly even after I told them I have NO burning and a pain in my side they completely dismissed it, I'm currently at a different hospital three weeks later still sick with an inflamed kidney yall were wrong I told you it was my damn kidney I hate this hospital I would sue if I could

so far so good. came with neck and right arm pain and really wanted a massage. they suggested a…read moreback poster that i am using an hour a day on day 1. after the massage i honestly had no pain but went for my second visit in pain again arm and neck but massage didn't help this time. enjoyed the massage.

I have the best therapist ever, I go to the one in Plano. She is caring, attentive and kind. She…read morehas really worked hard to get to the root of my problem. I have actually worked with 2 fantastic therapists in Plano. I would give both of them a 5plus. On a different subject the relaxation room as they call it is absolutely filthy. The dust and dirt in that room on the tables and floor is embarrassing! The rug that is on the floor is so dirty I can't relax in that room. I feel that room should be clean and inviting. A room when you sit down you can lean back and close your eyes and be comfortable.

Super friendly staff! Everyone was extremely polite and really put my mind at ease…read more I was in/out under 1 hour. Would definitely recommend dropping in, if you have a medical fright.

Contrast for CT was power injected into the soft tissue of my son's contracted arm, not in the…read morevein. He had to be taken to Parkland burn unit in Dallas. The pain he endured and continues to endure is totally due to the lack of care he received in medical city las Colinas ER. There was no documentation of this event, along with no communication with me by any of his "healthcare providers". Psalm 101:7