The girl in the red hair and bangs was really rude and wasted my time completely, I really hope…read morethey hired someone else because they service provided by her in the front is not helpful whatsoever, The other girl was really nice and seemed to understand, Please someone get rid of her and fix her attitude.

This place is the absolute worst. A friend referred me here, but I wasn't able to see the doctor…read morehe's been seeing for years. I agreed to see one of the nurse practitioners and paid the higher fee for my first visit. She was not able to advise me on anything during that visit as she didn't have my bloodwork results yet. I have not been able to communicate with her at all about prescriptions since having my bloodwork run. The doctors do not communicate with patients through clinic's messaging system, unlike many other clinics. Messages are only responded to by the assistants. After much back and forth due to this, it has been almost two months without one of my agreed upon prescriptions being filled. One of my other prescriptions was incorrectly filled. After multiple calls and messages with assistants that were just following a script, the office manager called and insisted that it had been filled correctly and told me to go to CVS to handle it with them. The CVS pharmacist showed me how it was sent in and explained how it was done incorrectly. She tried to call the clinic but only only got the AI system. I have made more calls and sent messages since then. Today the office manager again called and insisted that the prescription was filled correctly, complete with a bad attitude as usual. She then told me I'm being fired as a patient. This is how they deal with their incompetence. This the worst run clinic I have ever dealt with.

The front desk staff, doctor and nurses are very kind in my experience…read more But......What is the deal with the billing nightmare? I somehow suspect that our in-network doctors invest in this out of network facility so they can collectively overbill the insurance carriers by crazy amounts. I mean not only the facility, but the anesthesiologists and neurology technicians. I suggest that you check your coverage on all bases before setting foot in this place.

First of all I will start with they where very friendly I went for a spine injection and was in and…read moreout in under an hr, now the bad I was quoted 250 for my charges from the facility I asked if there was gonna be any other fees they told my nope that's it I paid my doctor separately that was early Jan to date so far I have been billed around 55,000 dollar for a 15 minute injection to say the charges are ridiculous is the understatement of the century I would never go back to "lack of integrity wellness again even for a bandage no One there seems to care to talk to me If I could give a negative number of stars I would.

I actually look forward to my appointments, I work close by and can get in easily, and she and I…read moretalk about everything. What she's proud of, what I need to work on, and most of all we are just comfortable with each other. She's heard a lot from me and my life and imparted her own experience and that is so great!!!!

I am so happy I found this practice! Both Megan and Brittany are caring and compassionate & they…read morereally know their stuff! The entire office staff is friendly and they treat you like a real human - not the factory style "parts-is-parts...get-em-in-get-em-out" type medical care. When I was first looking for a primary care office to set up with I initially searched online and called around to various practices to ask questions and figure out which practice might be right for me and my family. Some places I called either didn't want to take the time to answer my questions, didn't know the answers or just didn't seem very friendly/caring. When I called here, the person on the phone was super friendly, didn't make me feel rushed and patiently answered my many questions. I then decided later that day to make an appointment (but at that point it was after hours on a Friday) and was able to do everything online, while they were closed - including scheduling my own appointment - I didn't have to wait for them to reopen after the weekend. It was amazingly convenient and easy to do. I've seen Megan approx 4-5 times now, I love the convenience of self scheduling online and I've never had to wait more than 5 minutes. You can do in-person or online (depending on what you need) and I've done both so far, both were on time and easy to do. If you like the convenience of self scheduling with a tech-forward practice, or you're tired of feeling like a number on an assembly line, or tired of dealing with a doctor who doesn't listen and only spends 5 minutes with you, then absolutely check out this place for care. It's a great mix of tech convenience with old-school values of caring & actually taking time with you to provide care. Highly Recommended!

Medical Lewisville is a great big hospital, multiple offices around the hospital providing…read moredifferent types of medical treatment and services

who do I need to contact about my daughters meds it shows she can't take penicilli. she got…read moreprescribed penicillin. when my pharmacist has been calling to change it instead of taking care of it they r making excuses and not doing anything she's 22 months old and has a ear infectio. I'm not gonna let this slide. contact me or i will take this further

so far so good. came with neck and right arm pain and really wanted a massage. they suggested a…read moreback poster that i am using an hour a day on day 1. after the massage i honestly had no pain but went for my second visit in pain again arm and neck but massage didn't help this time. enjoyed the massage.

I have the best therapist ever, I go to the one in Plano. She is caring, attentive and kind. She…read morehas really worked hard to get to the root of my problem. I have actually worked with 2 fantastic therapists in Plano. I would give both of them a 5plus. On a different subject the relaxation room as they call it is absolutely filthy. The dust and dirt in that room on the tables and floor is embarrassing! The rug that is on the floor is so dirty I can't relax in that room. I feel that room should be clean and inviting. A room when you sit down you can lean back and close your eyes and be comfortable.

My previous experiences at this hospital and most hospitals in the metroplex have been up and down…read more My last visit on 7/10/2026 was great. MORGAN took excellent care of me. She referred to me as "friend" and she made me feel like she was super concerned about my well being. I limped in to the emergency room cramping and vomiting. Upon my arrival, there was a young lady there being very rude to the intake staff, I believe her name was Jimysha or something close to that. The charge nurse, I don't remember her name, she was a tall white lady. She handled the rude young lady so professionally. I wish I knew her name so I could shout her out as well. But my goodness, it felt so good to be treated well by everyone that I interacted with at Medical City. I truly would like to do something nice for those who had a hand in helping me recover. I left the hospital with a smile. Thanks again, Morgan! You're awesome!!

Contrast for CT was power injected into the soft tissue of my son's contracted arm, not in the…read morevein. He had to be taken to Parkland burn unit in Dallas. The pain he endured and continues to endure is totally due to the lack of care he received in medical city las Colinas ER. There was no documentation of this event, along with no communication with me by any of his "healthcare providers". Psalm 101:7