Professional, friendly, respectful, attentive, and courteous. My physical therapist, Jacob Martin,…read moreevaluated an ongoing problem that was causing me to lose sleep every night and... fixed it. He was very careful to explain his approach to me, including the importance of trying one potential fix at a time. He constantly monitored my pain levels and taught me about what I needed to change to get better as well as how my body works. I gained self understanding and awareness that will serve me well in the future. Their hours are broad - the earliest therapist starts at 7:15, while others come in at 9am and stay until 6. The reception and staffing, on the other hand, like almost all doctors' offices, was less than stellar. They're very regular about calling patients the day before to remind them about their upcoming appointment, which is great. I did have some problems with billing, however, including an attempted double charge, and the receptionist who said my referral "had not arrived" when it was sitting in their inbox. Their computer system seems problematic. The experience was still a positive one. If my problem ever recurs, or if I have a new concern that this therapist can treat, I will certainly come back, and would recommend him.

I sure am glad that Wendy is a nice lady and is okay to talk to. Otherwise, I'd swear that she…read morehates me and is some sort of sadist. Ouch! But, I know it's for my own good. Located not actually in SNW, but in the building next door, this physical therapy facility seems pretty well equipped for the treatment of all sorts of injuries. Lots of gym-like equipment, some weighted balls, private curtained treatment areas, a cool computer machine with lots of attachments for simulation of different life skills, ultrasound machine to deliver deep heat, and hot/cold packs to alleviate pain/relax muscles and whatnot. The only thing missing, I think, is a pool and hot tub. Wendy is an occupational/hand therapist , so she's been working on/with me for the rehabilitation of my elbow. Our sessions always start with a hot pad on my elbow, then Wendy manipulates my elbow into positions that it certainly doesn't want to go into. Which sucks. A lot. Again, for my own good. After that, she likes to mix it up, which I like, because I'd get bored with the same thing time after time after time. She has a pretty decent knowledge of how my insurance works and is very conscientious about the number of visits I have remaining, making the most out of each one. On the down side, Wendy is a REALLY busy lady, so scheduling can be a bit of a hassle. I've taken to scheduling a couple months out, knowing that I can cancel, if I miraculously get better faster than anticipated. Who am I kidding, I'd expected to be way better than I currently am at this point. No more timeline anticipation here. On the up side, with Wendy's help, I've made considerable progress in my recovery. When I first started, I couldn't extend my arm past a 90 degree angle. I don't have full extension yet, but it's much, much better. We're working on flexion which has been a torturous process. It'll get there. Eventually. AND I CAN WASH MY HAIR WITH BOTH HANDS NOW!

My first visit, they did a thorough analysis of where I was at that time, so they can better track…read moremy progress. It was easy to get scheduled for times that were convenient for me. I went to another PT place before PT Solutions and it was night and day how much better PT Solutions was! Very friendly and knowledgeable staff! I highly recommend!

My experience here was fantastic with Mackenzie! I came in for more general concerns instead of an…read moreacute injury, and I was given many exercises and tools to help me have better form throughout my life! Dry needling also helped my back tremendously.

With my doctors referral, I used Capitol Home Health after my knee replacement surgery. They came…read moreto my house the day after surgery and I had in home PT 3X a week for 2.5 weeks. Michelle was my therapist and John was my Intake Manager and were exceptional. Very professional and attentive and were instrumental in my recovery process with various mobility and strengthening exercises to set me up for outpatient PT. So nice to have someone come to the house and take such great care of you. Highly recommend this company!

BEWARE: CAPITOL HOME HEALTH WILL SIGN YOU UP FOR PHYSICAL THERAPY SESSIONS WELL BEYOND WHAT IS…read moreAUTHORIZED IN WRITING FROM YOUR INSURANCE COMPANY. SPEAK WITH YOUR INSURANCE COMPANY AFTER CAPITAL HOME HEALTH COMES TO YOUR HOME TO SIGN YOU UP FOR THEIR SERVICES, IN ORDER TO MAKE SURE YOUR INSURANCE WILL COVER THE COST. I spoke with the case manager from Capital Home Health for Austin home physical therapy after my intake by their physical therapist. The lady with whom I spoke called from Dallas and could not have been ruder. She took great enjoyment in speaking over me repeatedly, not allowing me to ask questions, not allowing me to question the referral, nor allowing me to question the number of days authorized. I ended up telling her she was fired after 10 minutes of this. Bottom line, if I allowed Capitol Home Health to treat me as they planned, my insurance company only authorized 3 days of treatment. Capitol Home Health wanted to treat me for six to eight weeks. While their contract states that you would only pay what the insurance pays, and wouldn't have to pay a copay beyond that, in this situation the bill would have been catastrophic and would have ended up being a court case.

Dr Mansfield and physical therapist Ms Nelson were phenomenal. They were very helpful with my…read moreworkman's compensation injury

Dr. Mansfeld is excellent and truly cares for his patients. A discerning physician who is focused…read moreon achieving the best possible medical outcomes for his patients who have been seriously injured. I've encountered and worked with many doctors and he advocates for those who are vulnerable and treats everyone with dignity. Front desk staff and management need better training with customer service and active listening skills, such as waiting for someone calling in to finish their sentence and not be cut off multiple times. Lack of common courtesy with a dismissive and disrespectful tone. Management was quick to side with other co-workers without having witnessed the conversation. This poor customer service is becoming more common place with front desk staff in clinics everywhere- more so for underserved and low-income populations. In fairness to the manager however, she admitted to her shortcomings and a sincere apology was offered. Don't be afraid to push back if you feel disrespected as a patient or family member. Compassion and professionalism should be standard in healthcare- even in non-licensed personnel.

Horrible lack of communication and coordinated support amongst nurses, owner, managers, and aides…read morecausing patient frustration and anxiety. This has forced us to call back repeatedly to reschedule, re-explain, or verify the orders and scheduled appointments. Many times, no show - many times too many excuses. WILL NOT RECOMMEND

This is a terrible place to work for. The owner had another company in Chicago that was closed…read moredown. Multiple therapists had their paychecks held back. He was late on paying me multiple times.

Both my children went to this school for a year of preschool, even though the school considered…read morethem both to be neurotypical, after my older son got kicked out of his preschool for behavioral issues. I can't say enough good things about Williams. They have on-site behavioral therapy, occupational therapy, and speech therapy. Each classroom has a quiet sensory room attached for children who get over stimulated, and there's an indoor gross motor room that my son was able to able to utilize when he became too hyperactive. They have smaller class sizes, and were able to work with him one-on-one when he needed it. The teachers and other staff were all very competent and capable. We interviewed at several different schools, most of which had said that they would be willing to take him and might be able to meet his needs, but it gave me a great deal of Peace of mind KNOWING that this school would be able to with with him regardless of his behaviors. Both my children thrived at the school, where they were only surviving before. I also think it was a very valuable experience for both of them to be surrounded by this diverse population and the teacher was even able to challenge them both academically, even though they were only in preschool. They both loved going to school there, and they learned a lot! My older son was eventually diagnosed with ADHD, sensory integration disorder, and a tic disorder. He's now transitioned to public school. Well see how that goes. Williams set the bar really high.

Amazing school! I worked there for over 2 years and can honestly say I would send my own child with…read morespecial needs their in a heart beat! Please consider opening a south Austin location as well have numerous south Austin Autism families that would benefit!

CARD meets a need in the Austin area by providing ABA to kids with autism. However, I'm only giving…read morethem 3 stars because I think parents generally get the shaft by CARD employees. If you have a child with autism, try to find them therapy through another center if you can. Therapists often cancel sessions as late as 30 minutes before they are scheduled, but parents are only allowed to cancel 3 sessions in 6 months with less than 24 hours' notice. Everyone who has kids know that illnesses strike, especially when your child is in school. After that, you have to pay for sessions missed. You can't waste their time, but they get to waste yours. When new schedules are being made for each quarter, parents are the last to know and often get only a week to review new schedules before they go into effect, if that. New therapist are constantly being trained, which means your child has to accommodate a new therapist visiting often and conducting therapy programs with him/her. This has been a generally negative experience in my opinion since many kids with autism do not do well with new people in this capacity. In general, considering how much they charge my insurance company, we will be looking elsewhere soon. There are some really good therapists here, but they are not the norm.

I went to the Center For Autism And Related Disorders to have my son who has severe Autism treated…read morewith ABA therapy. After a few weeks of intensive treatment I have seen a remarkable change in my son! I can't thank CARD enough. They do such a great job! The therapists are so great, they have worked miracles with my child. THANK YOU CARD!

Dr. Bergin and her staff are absolutely fantastic…read more I was seen promptly, but I didn't feel at all rushed when I was with the doctor or her staff. They took the time to conduct a proper examination, which is sadly infrequent these days. They explained everything very well and just at the right level of detail without being at all condescending like some doctors are. They consulted me on every aspect of my care, including whether or not I wanted a brace or medication. They also told me up-front that my insurance may not cover the brace they offered. They're all highly knowledgeable about their specialization. All the resources and information offered to me are incredibly helpful. I deeply appreciated the level of respect and kindness with which they treated me. It's nice to feel like a real person at a doctor's office and to walk out happy and confident that I've had a quality medical experience. In all, I left an hour after I went in, and that's including the wait at the on-site pharmacy for my prescription. I highly recommend Dr. Bergin and her staff.

I'm am eternally grateful and pleased to say Dr. Barbara Bergin has helped me heal and overcome…read moreevery orthopedic struggle I have faced for the past 10 years. She is a skilled listener. Her care is thorough, her advice is personal to my lifestyle and goals, she treated me with the best possible diagnostic and treatment according to my ability to afford them. She is professional and serious about her care and at the same time, I end up laughing and smiling at almost every visit. I am someone who can get upset at bad medical news or complicated diagnoses and I feel relaxed and open to her conclusions and plans of action, because I know by now it's going to work. I am 50 and I work at a physical job and I count on her to keep my body running smoothly despite several different long term repetitive injuries, acute horse-related accidents, arthritis and more. I am grateful to her and Texas Orthopedics for providing such great turn key services.... and I've never waited more than 10 minutes for my turn. She has treated and helped each member of my family. I recommend her to every person I know who needs an orthopedic doctor. Go see her because she cares deeply about helping in every way she can. She gives 110%. I can't ask for more than that. 10 STARS!

Both my wife and I have had both knees replaced by Dr. Smoot. Many of our friends have had knee…read morereplacements by different doctors and I have to say that our experience is significantly better than anyone we know. Dr. Smoot and his entire staff are just superb. Thorough, thoughtful, compassionate and highly competent - everything you want in a healthcare provider.

Kind doctor that listened to my needs. Adam the PA is great, also. Versed in their field both…read moreexplained what could be done for the arthritis in both my knees.

The best to get you moving and out of pain! Very friendly and professional. Easy parking.read more

Terrible intake customer service! I recently moved to Austin, Was referred to this group by my PT…read morein the city from which I moved. I could never get my call returned to schedule my initial appointment. I received numerous TMs from Ryland saying that I would receive a call, but never did. Disappointed that I'm having to look elsewhere while my back hurts.