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    Building Blocs

    4.2 (9 reviews)
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    Little Tesoros Therapy Services

    Little Tesoros Therapy Services

    4.5(20 reviews)
    5.2 mi

    My little one saw Erin Gonzalez here for speech therapy for six months. Three-four stars for the…read moretherapy content and one for the billing nonsense at the end. Erin is very sweet with children and kiddo enjoyed the speech therapy. She had a few tips that stuck and my little one's enunciation - which wasn't horrible, but was a bit behind peers - did improve during that time. At the end of six months, based on feedback from kiddo's teacher and some other educational figures, as well as my /grandparents/coparent's perception of moderate improvement, we decided to close out the therapy sessions. Erin looked a bit disappointed when I told her the final date, but was professional enough. She insisted that she would "re-assess" progress during that day's session, instead of going over the usual consonant sounds. She sold it a bit - kept talking about it - and I agreed, thinking it was harmless enough to have a written record of progress. The initial assessment at our first visit had been priced the same as the ensuing therapy sessions, so I wasn't worried about pricing. Erin went over her "re-assessment" of kiddo upon our return. My initial perception was that she showed the need for speech therapy as more extreme than assessed at our first visit. There was a minimal nod in one segment to minor progress. There were multiple areas where the report seemed to show regression. It was a bit alarming and my first thought was that she was far less happy about our quitting than she had expressed. Thinking I might not remember the initial assessment accurately, I compared the two reports when I arrived home. My initial instinct was correct. The second surprise arrived a month or two later. A bill (despite our having paid the usual co-pay at the visit) for THREE TIMES the co-pay. Almost $200. Because Tesoros had billed insurance differently, this "re-assessment" had been assessed differently in connection with our deductible and the insurance wouldn't pay. Calls to Tesoros (it took a week of daily calls to get a person on the line) resulted in a circular explanation of how they bill re-assessments. They couldn't explain why it would *need* to be done on a child's next-to-last visit, or why it was billed at a higher rate and filed with insurance differently than the initial assessment. After months of going back and forth with them, I've reported them to my insurance company's fraud team, paid the bill to avoid a credit report ding, and am reviewing them here. It's left us with a very sour impression of what was, otherwise, quite a harmless and neutral experience.

    Christine was just great. Our 3 year old son loved her and has now graduated. She was patient and…read morefun. Our son kept saying he wanted to go to her house. Lol. Front office ran a tight ship too, which was really nice.

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    Little Tesoros Therapy Services
    Little Tesoros Therapy Services
    Little Tesoros Therapy Services

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    Phuong Lien Palafox - Invited national speaker and keynoter ---
Author of The Heartbeat of Speech-Language Pathology
---
Heritage Vietnamese Speaker

    Phuong Lien Palafox

    5.0(2 reviews)
    4.8 mi

    LOVE! LOVE! LOVE, Ms. Phuong! We were lucky to have been introduced to Ms. Phuong when our first…read morechild required speech therapy. She was such an excellent speech pathologist to our eldest that we simply had to seek her out when our second child needed some help too. She expertly dissects the needs of each child, creates a plan of action, provides helpful tips for continued training at home, and shows a deep care for the kids. Her enthusiasm is through the roof! So much so that my kid absolutely LOVES to go visit Ms. Phuong! He doesn't even think he is going to the doctor, he is going to speech class, where he gets to play and have fun. I don't think a better review can be given to any business than that of a returning client. We are returning clients and she is absolutely the best!

    Phuong is AMAZING! She has a gift for working with people of all backgrounds and is able to make…read morethem feel seen and known. Her kindness, generosity of spirit, and empathy are unmatched when it comes to interacting and engaging with our children. She makes learning fun and they love spending time with "Ms. Phuong" - thank you for helping our kids and supporting them on their learning journeys.

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    Phuong Lien Palafox - "Phuong is truly making a difference in our lives. Her therapy services are evidence-based and specific to the needs of my child."

    "Phuong is truly making a difference in our lives. Her therapy services are evidence-based and specific to the needs of my child."

    Phuong Lien Palafox - "Her love for her clients and her passion for their progress is palpable, and we will be forever grateful."

    "Her love for her clients and her passion for their progress is palpable, and we will be forever grateful."

    Phuong Lien Palafox - A functional and welcoming space provides an environment to comprehensively empower communication journeys.

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    A functional and welcoming space provides an environment to comprehensively empower communication journeys.

    Building Blocs - speech_therapists - Updated June 2026

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