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    Care Indeed

    5.0 (12 reviews)
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    Updated 1 week ago

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    Review Highlights - Care Indeed

    They understand the unique needs of assisted living and consistently provide professionals who are not only skilled but truly compassionate.

    Mentioned in 2 reviews

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    All Seasons Homecare - Masks save lives!

    All Seasons Homecare

    4.6(19 reviews)
    1.8 miNorth San Jose
    19 years in business
    Offers customized solutions

    Needed help transporting my 98-year-old mother-in-law home from rehab and needed homecare…read moretemporarily until a live in could be found. All Seasons Homecare was highly recommended to me by my attorney so I gave them a call. I talked with the owner, Lou Ann. She explained how everything worked and answered all of my questions. I knew after talking to her that my mother-in-law would be in good hands. This place is top notch and so professional. I used All Seasons for 11 days. In that time, all the caregivers showed up on time and gave excellent care to my mother-in-law. At the end of each shift, the caregiver would write up a summary of their visit online, letting me know how my mother-in-law was doing and how the visit went. These notes were very insightful. I appreciate how if there are any problems or questions you can contact Honor, the company All Seasons partners with, 24 hours a day. Very reassuring. Everything went smoothly and I would highly recommend All Seasons/Honor. Are they expensive? Yes. Are they worth it? Absolutely!!!! When you need homecare done right, this is the place to contact! Thanks Lou Ann, Christina, and all the excellent caregivers. You guys are the best!!!

    All Seasons Homecare was recommended to us by the rehab facility my mom was being released from and…read morewe could not be happier with them and the care they've been providing. We were given very short notice that mom was going to be released but Lou Ann and Christina met with us and mom to get better acquainted with her and her needs. Shortly after mom got home she had a virtual meeting with a therapist and with no way to conduct this meeting, Christina drove to the home to personally assist with the process. Above and beyond! An urgent staffing issue arose late on a Sunday evening while I was sitting in an airport so I called the 24 hour service number and within minutes I received a call back that the issue was resolved, another example of All Season's commitment to provide the best possible care to their clients and their families. All of the Health Care Professionals assigned to help mom have been very helpful, patient and kind (and mom can be a handful at times:) ) I also very much appreciate the fact that I receive daily reports once the homecare visit is complete that summarizes the visit. Living out of state this is beyond helpful. After reading the reports and finding out about doctor visits or therapist visits that occurred I am able to contact mom and discuss the visit, etc. Without hesitation I would recommend this organization for anyone who is in need of homecare services. The entire organization from Lou Ann and Christina to the personnel answering the 24 hour "hotline" is in my mind, without a doubt, the best homecare service available. Living out of state I am unable to oversee mom's care on a daily basis, but, in my opinion, All Season's professionalism coupled with their compassion reassures me that mom is receiving the next best thing to a family member being there

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    All Seasons Homecare - PPE Delivery

    PPE Delivery

    All Seasons Homecare - COVID-19 Prevention Care Package

    COVID-19 Prevention Care Package

    All Seasons Homecare - Lou Ann Mowry, Founder and Owner, ready for a client assessment!

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    Lou Ann Mowry, Founder and Owner, ready for a client assessment!

    Family Matters In-Home Care - The family

    Family Matters In-Home Care

    4.9(85 reviews)
    2.7 mi
    Locally owned & operated
    References available

    We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

    Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

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    Family Matters In-Home Care - Some of the staff at Family Matters In-Home Care - a Campbell, CA based in home care agency providing local caregiving services.

    Some of the staff at Family Matters In-Home Care - a Campbell, CA based in home care agency providing local caregiving services.

    Family Matters In-Home Care - Our home care agency loves to celebrate our caregivers - highlighting a caregiver of the month each and every month based on their service.

    Our home care agency loves to celebrate our caregivers - highlighting a caregiver of the month each and every month based on their service.

    Family Matters In-Home Care - Mr. G and and Robert aka Slim enjoying breakfast,

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    Mr. G and and Robert aka Slim enjoying breakfast,

    Comfort Keepers - Our care team!

    Comfort Keepers

    4.2(32 reviews)
    0.7 miRose Garden

    EDIT: I heard from the company and they indicated that there was an ownership transition the week I…read morecontracted the services and they felt this caused the billing disruption and the disconnect between between the old owners cased the out of the blue escalation. Sounds like the new owner has things under control and I am grateful they reached out to explain and clear things up. OLD REVIEW: An up and down experience. I got pointed to them by my doctor to arrange a ride. The set up process was smooth. Pick up on time. Wonderful person they assigned to drive me home. At that point I was a raving fan of this organization. That was February. Yesterday, they finally invoiced me. I had received nothing from them until this message. Their first invoice was a demand saying if i didn't pay immediately, the cost would be 150% of what I was committed. The labeled the first invoice as the "final notice". Phone calls on this issue went to voice mail and answering services and were not returned at all. Seems to be a business with great execution but some questionable business practices. Wondering if its a plan to wait until things are way old to send a bill so they can slip in fees?? They service and operations people are good so I would use them again. But I would demand they let me pay by check at the time of service and that they give me a receipt.

    I have been receiving at home care from Comfort Keepers for a couple of months, and I could not be…read morehappier with my situation. The ladies who have come to my home have been very empathetic, efficient, and professional. They have been more than happy to take care of all manner of tasks, ranging from taking me to doctor appointments, accompanying me to the grocery store, along with meal prep, watering plants, taking care of laundry, and light housekeeing. I have even had even had help with putting up holiday decorations and adding plants to my container garden. It has been a great relief to focus on healing and not have to worry about my living space becoming cluttered or messy since I started caregiving services. The ladies who work with me are also very kind and supportive as I deal with my situation, which has been a big help in keeping me positive through tough moments. I look forward every day to seeing the caregivers assigned to my case and truly enjoy their company as well as deeply appreciating their help. I cannot recommend this group enough!

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    Comfort Keepers
    Comfort Keepers
    Comfort Keepers

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    AAA Quality Home Care

    AAA Quality Home Care

    3.0(4 reviews)
    1.2 miWest San Jose

    My husband has Alzheimer's Disease and I needed someone to get him to exersize and go for a walk…read more The person came on time and looked at what he should be doing and we talked. I had to leave for 30 min. When I got back, they were in recliners watching T.V. He said the chairs were so nice you could fall asleep here. I said that I needed to sleep for the last two hours that he would be here, and went upstairs. My husband came upstairs [which he should not have done. and the man was gone. He left a half hour early, saying he had an appt. I called them and talked to a person who at first said she was sorry and that I won't be billed. A week later I got the bill for the full 4 hrs. My husband didn't need a T.V. buddy!

    DON'T TRUST ANYONE ... We used this agency while my dad was…read moreon hospice. They did a good job with care for the dying, and was their choice to work 12hr shifts. It was nice to spend some time with my sick dad. While I was living/spending 2wks time with my elderly mom & dad I had to sleep too. Sometime/days before he passed away the caregiver knew her job was ending there soon . I then discovered that my dads wedding ring, 2 of my moms real gemstone rings and her wallet cash disappeared. I contacted the agency spoke to owner Asinate, of course she/they deny ever having theft/stealing, bonded&insured for what?! -I had no proof but I know of the jewelry my mother & father did have. I also know it was 1 of the 3 caregivers who were there. I Fired them all and took care of dad myself til he passed. We should have pursued it but it was a sad time - Don't trust anyone in your home! KEEP ALL YOUR VALUABLES LOCKED!! LESSON LEARNED !!!

    Photos
    AAA Quality Home Care
    AAA Quality Home Care
    AAA Quality Home Care

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    Care Indeed - memorycare - Updated May 2026

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