Want to give a huge shoutout to Jeff over at Howe auto body, I took my Subaru 2017 wrx sti over…read morethere to get my rear bumper and hood repaired for dents, scratches and had them repainted. They did and excellent job, after about a week or two i notice on my hood where the plastic scoop and the metal hood meet there was a 1 inch paint imperfection. I called Jeff and he had me bring it up there and inspected it and took full responsibility for the imperfection and offered to repaint the hood for free! As Jeff stated "We stand by our work and i don't stand for that!" 100% recommend Howe for any body work that you need!

I've been here trice. Once to get a fender replaced on my truck and recently to get some cosmetic…read morerepair to the paint. Fantastic experience both times. Work was done on time, quality of the work far exceeded my expectations, staff is knowledgeable and very helpful. Couldn't have been any better.

Don't waste your time…read more I came to the shop with 3 problems: -A sound from the right side of my car. I gave them instructions on how to reproduce it, just drive the car on the highway -My car needed a regular service -I wanted to reset a warning light on the dash. They wasted my time and I left with more problems. They told me they would get to it that day on site. Then called me and told me they would not be able to get to it till the next. They don't even inspect it till the afternoon of the next day, and want to keep the car for another day. The next day they told me they were not able to reproduce the sound. I go in and immediately reproduce the sound with a tech in the car on the highway. They say they will look at it. I leave. I come back and they tell me they "aren't a shop specialized in fixing that problem" go to a different shop. Fine, I appreciate the honesty. They give me my car back. I turn on the car. Sound still there, Car regular service timer not reset - Such a simple thing, if they're cutting corners here what else are they cutting corners on? Warning light not reset. I go back in , ask them to reset both warnings. They come back, warning light needs a physical part and they need another part that they want to charge me for ~20 dollars, and for me to wait another few hours. They did reset the service timer. At this point they've wasted enough of my time. I leave, paying few hundred dollars for the service and them having wasted 3 days of my time. I go to a different shop. The fix is so simple they fix it for free in 20 minutes. Also they spam you with advertising texts despite never asking. In summary: They didn't fix any of my original problems, needed me to micromanage them to follow basic instructions to diagnose, are slow and incompetent.

Would not recommend. I took a 99 VW Beetle in for air conditioning repair. The battery had died…read morewhile it sat in their lot over the weekend, they jump started the battery to get it in the garage and then they said they would not look at the air conditioner unless I replaced the battery at a cost of $500. Absolutely ridiculous pricing. It takes 15min or less to remove the battery. A new battery at auto store is $150-200. I said no thanks I will pick the car up and take it elsewhere . They then charged me $170 for their "inspection". I jump started the car to get home, took the battery out (took 10 min), took the battery to the local auto store where it was tested and the battery was still good. So here I'm out $170 for absolutely nothing and the air conditioner still does not work. I do not understand why they wouldnt just charge the battery and fix the A/C. And $500 to swap out a battery is absurd. Will never go back and dont recommend .

I broke down across town last week and just wanted to say thank you to the nice gentleman behind…read morethe counter. He was so pleasant and nice and he got me in as soon as he could. I felt they were very honest and reasonably priced. Very professional place and skilled mechanics. Nice waiting room area with coffee too.

The guys here are 100% legit. They take the time to answer any questions that you have and they…read morequality of work is amazing. They do not try to sell you something you don't need. I highly recommend this place for your car repair

PLEASE NEVER GO TO THIS PLACE. I took my girlfriend's car here to get the transmission fluid and…read moreoil changed, and IMMEDIATELY after she left her car wouldn't start. She made one stop then tried to start the car and it wouldn't start. 4-5 months ago she got a new battery and starter and had NO ISSUES with the car starting. It seems like too much of a coincidence that all of sudden the car won't start. I called and they refused to double check their work or to see what they made have done wrong or on accident in order for her to have this problem. Also, they were very rude to my girlfriend during the process of taking her car in. I have little sisters and female friends that I WOULD NEVER want them to experience something like this or deal with the anxiety of this type of situation. I'm not a bad person or complaining person that just wants to bash a company but I feel it is important to let the public know and to prevent anyone from dealing with this. PLEASE SAVE YOURSELF THE STRESS, ANXIETY, AND TROUBLE.

They were quick with same day service!! Checked Trans for free and told me it was an engine problem…read moreand referred me to a place that can handle my high tech situation. Honest and fair!!

Knudsen Collision was referred by a friend of mine. Since then I have utilized their service twice…read moreand am not disappointed. they were professional, the work quality is superb, reasonable value and easy to work with. Plus, they returned my vehicle washed and vacuumed! Thank you!

I had earlier praised this facility for great customer service and quality of work. Today, I…read morecontinue to praise quality of work but, I have reduced customer service. Today I arrived to get an estimate on a small scratch and I was told I needed to make an appointment and they were booked. I was surprised! 8:30 AM, not a car to be seen, and I only needed a 5 min review. I stayed in lot for 15 min and still no one other car appeared for a quote. As much as I love you guys, a 5 minute quote should have been possible.

I had a tough to find rattle after some tough looking, they found it and repaired expertly. The…read morewhole time keeping well informed. I highly recommend these guys.

I had an appointment August 20th at 8 AM and they were gonna lineup the towing. Also, to get it…read morethere and 8 o'clock. Nothing 9 o'clock nothing 930I called them. They act like they didn't know nothing about it. And they asked me to check ye in. I checked in 2 days before the appointment. I they even text me 3 × 2 make sure it was gonna be available. And they never showed up. And the tone company was just as bad lions towing, I would never use them again. The woman that's the dispatcher was a b****. She told me at 9:30. They'd be right out in 4:30 in the afternoon. They never showed up. I will never do business with downriver spring after 20:05 years or lion's towing, they're both deserve 0 stars.

I started going to this shop after a friend referred me to them and the factory warranty expired…read more I am very pleased with the service I received. It's much cheaper than the dealership and my car stays in tip top shape.

These guys are great. They always come through for me. The work is always done is a timely…read moremanner. They even answer my annoying questions. Am happy with the prices on the jobs they have done for me. If you need work done at a reasonable price, these guys will get it done for you!

I own a Jeep Wrangler that was beginning to accumulate rust. Most shops will either not take on a…read morerust job or make the repairs with fiberglass and bondo, which often results in the paint peeling or flaking off in a year or two. However, I was drawn to Custom Concept because they cut out the rust and weld in new metal. I was especially pleased with the pride that they take in their work and their honesty. Not only did they do a fantastic job, but they went above and beyond by fixing other things that I never expected, such as some rusted fasteners and a bad brake light. If you have a car that needs rust repair I fully recommend them. For those of you that own a Jeep, you know how rust can be a problem - this is your place.

Came in for an estimate for some rust repair, they gave honest advice on what they'd personally do…read more Thank you Carlos, great guy. Fixed my hood free of charge because they were concerned for my safety and that's true customer service. Thanks again!