Superb! They were awesome! The insurance company totaled my car, even after they gave an estimate…read moreshowing they could fix it for a lower price. I took the payout and they fixed it beautifully. Even used a bumper that I had previously purchased! And the color match was amazing! I will always recommend Al's!

I was told my car would be ready in 3 days. It took 5 days when I expressed to them I was paying…read morefor repairs and a rental out of pocket. When I got my car back it was not properly repaired. I took it back to them and while the men mumbled and complained, saying things like "it's not like it's a Maserati" they still did not properly repair my hood. When I am able, I will take my car to another collision shop to be properly repaired. Only go here if you are a man I guess because they did not place value on my situation at all.

Donna did an amazing job with my gift that I'm blessed to have!! I'm happy and will send anyone…read morelooking to get a car/suv/whatever style vehicle her way(as well as future purchases for myself&family)! I knw the process takes time but when we were in and out in record-processing time, trust me, we were!!! Thank you so much Donna!!!!!

Extremely disappointed $21,000 suburban Lt developed rust holes on both sides. I am extremely…read moredisappointed with my experience with Genesis Chevrolet in Eastpointe, Michigan. I purchased a 2015 Chevy suburban LT from Genesis Chevrolet on June 18, 2025 for approximately $21,000 at the time of the purchase the vehicle had under 96,000 miles and was clean. There were no visible rust holes or areas of rust through I have photographs from the time I purchased the vehicle showing how cleaning was now look what I'm dealing with on September 20 28, 2026 just 15 months later there are now actual rust, holes, and severe deterioration of the body metal on both sides of the vehicle. This isn't just a little surface. Was the metal has deteriorated broken away and created Russ holes in the body what makes this even more frustrating is that my vehicle inspection paperwork contains no documents or corrosion whatsoever the inspection paperwork does not identify Russ Russell corrosion or deteriorated body panels I understand this is a 2015 vehicle I'm not expecting a brand new vehicle but I pay approximately 21,000 to a Chevy dealership for the suburban and I certainly did not expect to be dealing with rust holes on both sides of the body panel 15 months after purchase, I am still financially responsible for this vehicle and now I'm faced with significant body deterioration. This was not present when I purchased it. I have photographs and inspection paper to document my concerns the before after picture speak for themselves I even tried posting this on there website ironically it's not showing under genesis Chevrolet reviews

Had such a great experience at pointe auto tech. It was soo refreshing to talk to a guy who really…read moreseems to know & understand cars. He did a fantastic job with my jeep. We kept going back to the same shop and they kept telling me it was a bad sensor and would replace it. It was just that they had left it dirty!. He even helped me out with this rattle 2 other shops didnt even care to investigate. - it was a simple fix. The price was super fair as well. THANK YOU Mike!!!

I would give Mike a 5 star review and there's still time in the future with other projects. He did…read morea valve body replacement on my 2014 Subaru Outback. What was great was that he allowed me to buy the parts and he'd only charge for installation. I appreciated that very much. He told me the job would take 3--4 days. It ended up being about two weeks. He would be straight up when I would call or text. Hey, I'm having some programming issues, but I'm trying. Unfortunately, I had to get a rental car and all that. However, when I finally got the car back there was no jerking. No more hesitation. Mike figured it out. I had to let him cook. So, if you have the time and want it done right... go to Mike. Make sure he has a slot available too. He has earned my business.

Had minor fender bender. Service was excellent. Very professional. I haven't had the need for…read morerepairs in years. I've been in the automotive business for years. I shopped around and was very impressed. Beautiful work. The vehicle looked brand new. They eased my heart because my vehicle was due for my lease turn in. Service was fast.

only take your vehicle here if you want to pick it up…read morecompletely stripped of your parts and swapped out with 10 year old trash f****** chop shop Warren trash

Was recently rear ended. My car was repaired as good as new and the staff made sure I was kept up…read moreto date on the status of my car. If i have to get another repair, will definitely be bringing it back to them.

Dropped off our GMC Terrain after it was rear ended recently. Had the vehicle back within a week…read moreand a half (including a holiday weekend.) The communication with the auto body shop and insurance was amazing. Loved that they kept us up often. The vehicle looks brand new. The inside was also vacuumed and cleaned up nicely, which was a nice touch. I hope not to be here again anytime soon but would definitely recommend to all family and friends going forward!

Big big thank you to Pole Position Auto Body for getting my baby back beautiful My usual shop…read moreclosed with the owner retiring and selling, so this is the first time I've used a new body shop in years. I found them on Google simply going off other reviews and I don't regret it one bit. Hugo and his team made the process absolutely flawless. Rayvon at the front desk was always so professional and friendly. No sooner after I dropped my car off they started working with my insurance directly. They got all of the supplemental repairs approved with no issues and they even offered to help get me into a rental. The communication was great with them giving me updates along the way. And the cherry on top... I picked up a car that was detailed, washed, shined, and they even cleaned the brake dust from my wheels 100% recommend them and will for sure use them for all future auto body needs.

They were recommended by our regular auto mechanic and it was a good recommendation. After a…read morerandom and strange accident on the freeway, my car went from first photo to second in one week. Looks great, timely work, fair price!

Stay Clear! Unless you don't mind ZERO customer service and questionable answers from both Employee…read moreand Manager I took my car in to get repaired since multiple reviews and family members said it was great. The first interaction was fine I called and spoke to a nice woman she was helpful and gave me information I needed to get started since I had Progressive Insurance. WORD TO THE WISE *** Any collision shop will have longer times with Progressive then other companies this isn't the Collision shops fault *** Once I completed what was needed with Progressive I went in to have them look over the car and give me an estimate on completion. The employee stated 2 weeks without any hiccups I stated that was WAY quicker then Gerber Collision and Glass was (4-6 weeks+) I signed paperwork and then returned a week later to drop my car off I had 1 item I was paying for 1 item my insurance company was paying for.... Here comes the issues - During the WHOLE entire process, I only received text updates on my portion never a single time did the company call me and update me on the other portion. During the process I had to call them for updates and times when it would be complete... Never did they call and update me. - The process went from 2 weeks to 6.5 weeks of waiting. Their response was "Progressive needed to come back on site, and look it over again" I was told they have someone onsite which would imply they were working there. - I noticed my gas was running lower over the long period that I was there, I looked at the maps and it seemed that someone took my car for 11 miles to a residential neighborhood for about 30 mins. - Once I was finally told the car was ready we looked it over... There was a bunch of residue/spots on the trunk and the side panel/molding by my tire was scratched up which was not part of the original issue. When I approached the employee about these issues he took the car back and stated the following "The residue was from Maple Syrup or Pine Tree, we tried to get the scratches out but the tech ended up spraying your paint with the chemical and it burned through the paint so that needs to be fixed now" After all this I had to wait another week for the car to be fixed again - I once again had to call and request when it was ready to be picked up.. This time speaking to the manager/boss, I stated should I be good to go or will I fine more issues? "No issues you will be good" The morning I was to go I called and said I'd be picking up in several hours the manager/boss said ok I'll get it cleaned up. - Arriving to pick up 2 new issues were found since the last time I arrived (Some kind of mark on my trunk and the tail light had scuffs) Once again I had to approach the manager/boss he stated "Take it with you, we will come and get it and fix it and bring it back to you" Fast forward another week they take it back fix the issues and brought it back looking as it should no other problems were found... I spoke to the manager about my problem and this is what he said.. about the multiple issues above and the whole overall issue - "When it comes to the Progressive onsite employee he travels from one location to another and when we needed him he was also on vacation so it took longer so your time frame went from 2 weeks till were we are at right now which is a little over 1 month" - "We normally always contact our customers with updates, what I assume is your option wasn't marked with updates from Progressive only your out of pocket payment was marked in our system to contact you with updates, we normally always contact not sure what happened" - "The car was taken to our calibration shop which was out on 20 mile and something, the guys house is off of 11 and Gratiot they needed to ride the car so it can reset the sensors you have a lot" - "The residue on the trunk I'm unsure what that was, the scratches I'm not pointing fingers on who did this and I'm not calling my techs out." (This issue I went back and forth with him because he was blaming me for this that the issue came in like this, I told him you can check your photos and mine the scratches were not there at time of drop off.. after this he kept quiet) When asked with all my troubles and issues and lies I was give what can you guys do.... He came back with $50 off my bill for my troubles.... I said from the great reviews and the word of mouth on the place you cannot do anything better "Haha what you want me to do here I'm giving you money off". The next day I called to schedule the pickup he stated he knocked another $60 off (I assume he looked at the damage on my car and saw I wasn't the one) I will NEVER recommend or even offer anything to anyone that is in need of repair to go to this place. If you're not in a rush have zero interest in customer service, want to be blamed for you doing the damage after you pick it up in the parking lot the by all means go here... I should have stuck with Gerber Glass and Collusion!!

Good people to deal with. They took care of my transfer case in my truck and got me back on the roadread more

I am very happy I found RC trans and gear. They have been really good to me. I very much trust…read morethem. Dell has been super helpful every single time.