We're in and out. They fixed him up faster than we could even blink…read more Super friendly staff and quick and r fair priced service. We will be back if we need to. Ample parking and spacious even for a walker or wheelchair.

I got an E bike last year and have been bringing my bike to Cardinal to get routine service done on…read moreit. I've been impressed with their service department big-time they're friendly, have quality products that are not over priced and does the work in excellent time?

Built a bike for me last year. Did a great job. Very pleased with the final product. Have put…read morehundreds of miles on bike with no issues! Thanks Bike Barn for taking on my project bike

Went in right when they open at 9:30 AM on a Saturday to see if my bike could be broken down for…read moretravel. I needed it by the end of the day or by Monday morning as I was moving to another state. I'm assuming the owner refused me immediately saying even though it was slow, that they need more than an entire day! Not sure why they would refuse business especially on something that takes an hour at most. Rude and just poor customer service.

five star experience on the Greenbrier Trail and this shop makes it possible. I call from a…read morethousand miles away. They are flexible to my dates. suggest rental, offer shuttle, and suggest a nice rental cabin. Even breakfast suggestion was good. Just do it.

Super friendly and helpful, owner and staff. They were able to accommodate me on a shuttle to Cass…read moreon a short notice and agreed to do a basic lube work on my bike, and it was at the end of their work day! The store seems to be well stocked with the traditional bike shop items and a few bikes.

Great customer service! They helped with our tire and wheel quickly. I respect their expertise!read more

2 bikes bought there over 2-4 years span. They also worked on my bikes when there were needs. Best…read moreknowledge and dependability. Also they are bikers. No pressure in buying a bike when they help you decide.

Always great service and friendly. I bought my bike here and they are always willing to help.read more

Don't go. It seems to be closed down. The business is closed. Website is down and the phone number…read moreis out of service.

I am a novice biker - the staff was super helpful in explaining the different options of bike…read moremodels and pros / cons of each based on what type of riding I was planning to do. No sales pressure - just tons of information. Helmets available to borrow for taking bikes on a test ride before purchasing. Great variety of accessories. Staff also was very helpful in thinking through options for bike racks so we can get our bikes to the trails! Highly recommend. Glad to have this shop near my town :) (I find it quite lame that there is a 1 star review for this shop that was posted from someone out of state who admittedly has never been to the shop - ummm...what?)

I want to say Trek Bicycle Shop in Blacksburg is the BEST bicycle shop in the history of bicycle…read moreshops! I bought my Trek Verve ebike there and it's an extraordinary bike. They have provided the most amazing service on that bike and also my Canondale road bike. A special shout out to Grayson who has taken care of me repeatedly and has even performed some repairs without even charging me. Do yourself a favor and buy and service every bike you ever own at Trek Bicycle Shop in Blacksburg.. Raymond Ginn

Trash everywhere Man who owns store bad temper…read moreMake fun of my accent I am Chinese and I try very hard. Thank you. :)

Called in to ask a question and was greeted by a very condescending worker. Acted like I was dumb,…read morecompletely ignoring what I was saying. Will not be bringing my business here if the workers have this much of an attitude. Go to East Coasters nearby, they have incredible service with friendly and knowledgeable workers. I see that other reviews from several years ago mention terrible service as well. Great to see hokie spokes hasn't changed. Incredible way to maintain a business!