I shop here periodically for gear or I take my bikes there for repairs. Everyone in the shop is…read morevery friendly and helpful. They carry a wide variety of inventory but, if you need something ordered, they do that as well. The staff is very knowledgeable and helpful about the bikes they carry and bikes in general. Kristine, the new owner, is very passionate about the shop, biking, woman in biking, and treating everyone with respect regardless of age, gender, what you are purchasing, or even if you are just hanging out talking about bikes. As a woman, I feel very comfortable in this shop and it's my go to! I also love the bike brands they carry. Best shop in town!

Called this great bike shop asking if they do bike rentals - they said they do not, but they did…read morehave some awesome Salsa gravel and mountain bikes for demo. We ended up taking the Cutthroats out for a spin and it was fantastic. Very friendly and knowledgeable staff with a good variety of bikes, components and apparel. Highly recommend!

We're in and out. They fixed him up faster than we could even blink…read more Super friendly staff and quick and r fair priced service. We will be back if we need to. Ample parking and spacious even for a walker or wheelchair.

I got an E bike last year and have been bringing my bike to Cardinal to get routine service done on…read moreit. I've been impressed with their service department big-time they're friendly, have quality products that are not over priced and does the work in excellent time?

Built a bike for me last year. Did a great job. Very pleased with the final product. Have put…read morehundreds of miles on bike with no issues! Thanks Bike Barn for taking on my project bike

Went in right when they open at 9:30 AM on a Saturday to see if my bike could be broken down for…read moretravel. I needed it by the end of the day or by Monday morning as I was moving to another state. I'm assuming the owner refused me immediately saying even though it was slow, that they need more than an entire day! Not sure why they would refuse business especially on something that takes an hour at most. Rude and just poor customer service.

five star experience on the Greenbrier Trail and this shop makes it possible. I call from a…read morethousand miles away. They are flexible to my dates. suggest rental, offer shuttle, and suggest a nice rental cabin. Even breakfast suggestion was good. Just do it.

Super friendly and helpful, owner and staff. They were able to accommodate me on a shuttle to Cass…read moreon a short notice and agreed to do a basic lube work on my bike, and it was at the end of their work day! The store seems to be well stocked with the traditional bike shop items and a few bikes.

2 bikes bought there over 2-4 years span. They also worked on my bikes when there were needs. Best…read moreknowledge and dependability. Also they are bikers. No pressure in buying a bike when they help you decide.

As a family who love bicycles, we have been coming here for a few years now! We first came here…read morebecause if a Groupon deal but now this has become our one-stop bicycle place! Amateur bikers find can find something here but this for the serious above-average bicycle peeps out there! The staff here have always been very friendly and accommodating to our ignorance. The prices have always been fair and they don't seem to be "charge" happy, meaning to charge you for every little maintenance thingy! For example, we recently bought a pair of new tires and did some basic maintenance but about a couple of months later, one of the tires was losing air and so I took it back and they immediately replaced & fixed it without charging me anything and since I did not have a receipt, took my word! I wish more businesses understood the rare principle of not to being "penny smart & a dollar stupid!" A simple act like that has won me and my family over for more business! I don't think the folks here knew I was watching their customer service and efficiency! This experience is worth avoiding the big box stores and cone here Remember you always get what you pay for! I encourage folks as much as possible to support your local small business & I certainly recommend this place highly!

Absolutely amazing service. Came into town for Hunter Allen's training came and my rear disc brake…read morewasn't working after transport and reassembly. All the potential of a ruined week. John the owner of bikes unlimited and Felipe the mechanic were able to get me in and repair my bike. Saved my week. They even had a spare mirror in stock which I forget at home and had it installed for me. Highly recommend them.

Great service and great selection of bike. They have help me with my bike often. I bought the bike…read morefrom them also. I would not go anywhere else

I am a novice biker - the staff was super helpful in explaining the different options of bike…read moremodels and pros / cons of each based on what type of riding I was planning to do. No sales pressure - just tons of information. Helmets available to borrow for taking bikes on a test ride before purchasing. Great variety of accessories. Staff also was very helpful in thinking through options for bike racks so we can get our bikes to the trails! Highly recommend. Glad to have this shop near my town :) (I find it quite lame that there is a 1 star review for this shop that was posted from someone out of state who admittedly has never been to the shop - ummm...what?)

I want to say Trek Bicycle Shop in Blacksburg is the BEST bicycle shop in the history of bicycle…read moreshops! I bought my Trek Verve ebike there and it's an extraordinary bike. They have provided the most amazing service on that bike and also my Canondale road bike. A special shout out to Grayson who has taken care of me repeatedly and has even performed some repairs without even charging me. Do yourself a favor and buy and service every bike you ever own at Trek Bicycle Shop in Blacksburg.. Raymond Ginn

Trash everywhere Man who owns store bad temper…read moreMake fun of my accent I am Chinese and I try very hard. Thank you. :)

Called in to ask a question and was greeted by a very condescending worker. Acted like I was dumb,…read morecompletely ignoring what I was saying. Will not be bringing my business here if the workers have this much of an attitude. Go to East Coasters nearby, they have incredible service with friendly and knowledgeable workers. I see that other reviews from several years ago mention terrible service as well. Great to see hokie spokes hasn't changed. Incredible way to maintain a business!

I am in the market for a kayak. Having zero knowledge and experience, I visited this location on…read morerecommendation of a more experienced, avid kayaker. While their selection was limited due to it being the off-season and changeover for next season's new models, staff was friendly, knowledgeable and informative. I learned a lot about the different styles of kayaks, paddles and personal flotation devices (PFDs). I walked away with considerable knowledge to weigh my options before making a commitment. They also offer classes and instruction on water safety and skills enhancement. Highly recommend visiting!

I would never recommend this store to anyone. Me and my boyfriend came in- as SOON as we walked in…read morethe man was saying "we don't have anything for you" REPEATEDLY. My boyfriend is African American and I'm white- not sure if it was a race thing but it's so unacceptable. My boyfriend was nice and kept trying to talk to him and figure out what kind of bikes they had and the guy insisted on continuing to tell us that they didn't have anything for us. Finally he told us that there was only 5 bikes available- but I guess he thought they were out of our price range because he said they're "2,000 though". I guess he thought we couldn't afford it. Overall a AWFUL experience and it's safe to say me and my boyfriend will never return. I would never in my life recommend this store to anyone. Update- called and spoke with the owner to let him know about the service. He was just as rude as the employee, and didn't really seem to care about the feedback. Sad as an owner of a business you don't see feedback as positive and a chance for growth. As a personal trainer very local to this area it's safe to say I will never recommend this to any of the clients I have