Great customer service! They helped with our tire and wheel quickly. I respect their expertise!read more

2 bikes bought there over 2-4 years span. They also worked on my bikes when there were needs. Best…read moreknowledge and dependability. Also they are bikers. No pressure in buying a bike when they help you decide.

After reading several online reviews regarding this Café and Bike Shop, and considering them a bit…read morevague and thus misleading, I decided to visit in person to see for myself what this Bike Shop and Café was all about. While doing so, I discovered that those other reviews were providing lack of information that by doing so weren't doing justice to this extraordinary Café and Bicycle business. I arrived on the Wednesday morning of Christmas Eve, shortly after they had opened. Driving my Lexus through Winborne Street in Grandin Village, I made a turn on the right side of their large size building, and in the back was a relatively large parking lot with complimentary parking for customers of this Bike Shop and Café. Inside their spacious building, I found what I consider to be one of the best and most beautiful specialty stores that I have ever seen in my life. And one of the classiest Café around, with a menu developed with the assistance of the executive chef of the award winning River & Rail Restaurant in the Cristal Spring neighborhood of Roanoke, Virginia. As one enters the clean and elegant establishment, the first thing one notices is the beautiful shiny floors and the gigantic size chainrings ceiling lamps that hang from the black painted ceiling. Next to the large windows are some tables and chairs of the Café. And right in front of the Café counter there is a cozy, comfortable space, conversation Nook, with a rug defining the area, an eclectic combination of furniture including a sofa, a pair of comfortable chairs, and a beautiful wood handmade coffee table. And today it is also adorned with a lighted Christmas tree. Behind this in an open space building is the counter of the Café surrounding the walls of the kitchen. All around the rest of the open space of the building are bicycles and accessories for sale, and in the back, the bicycle Service department. I invite you to view my photographs accompanying this review to get a better sense of the place and the quality of their products and food. There, behind the counter of the very classy Café, I was able to meet the owner of the place who had a very welcoming and elegant personality, a reflection of the establishment itself. He showed me the menu and I ordered the Cardinal Brunch Burrito, that contained chorizo, among other ingredients. And to drink I ordered the Mocha Coffee Smoothie. These out of an exquisite items menu. Everything tasted amazingly delicious, and the generous portions filled me up. The very pleasant ambiance and the warm and friendly, hospitable personality of the owner, created the perfect environment for an extraordinary dining experience.

My husband and myself stopped by here yesterday to buy cold weather gloves…read more no one greeted us as we entered. Finally a sales person showed us where the gloves were. He offered no input as far as what we mens gloves versus gloves for women, etc... No suggestions. All he was intersted in was chatting with the cyclers that apparently are 'regulars' and deemed more apt then my husband and me. We did purchase gloves and when being checked out we were asked if we were attending Gofest. When told no (had other plans) we were chastised. This is the second time I've been to this location with no offers of help and very unfriendly personnel. I will not come back here or the other location. Amazon is just fine to order apparel and the Trek store on Brambleton offers exemplary customer service.

I brought my bike in to Greenbrier Bikes today after a day on Marlin Mountain and Thorny Creek…read moreMountain, primarily to fix a problematic flat. They did that, but also fixed everything else on my bike within about 30 minutes. That squeaking that wasn't fixed by cleaning and relubricating the chain? They figured out that the pulleys needed lubricated, and two minutes later the squeaking was gone. The back light that loves to fall off? Now it's securely mounted. The one old tube that's salvageable? Now it's patched and I have a better patch kit than I did before. The rear brake bracket that I hadn't even realized was loose, but definitely was? Not loose anymore. I probably would have had to drop my bike off and pick it up a few days later if I'd scheduled an appointment back home, but at Greenbrier Bikes I got it back up to an A level quick enough that I was still able to see not only the Green Bank Telescope, but also do a 4.5-mile-each-way jaunt up Bald Knob with the bike to test out the fixes and catch a fantastic view. On that not-especially-easy test, it did just fine. Overall it cost something like $46, which is a bargain compared to the city bike shops. While they do offer tune-up packages (also at quite reasonable rates), I really liked that they will also take a, "what needs done? we'll fix it" approach. And they don't try to sell you things you don't need, either. That chain with 1700 miles on it? They checked, still good. The air pump that I haven't been impressed with? They could've sold me a new one, but instead showed me a setting I didn't know it had that should make it more effective. They're community-oriented too. On Thursday they were down in Stillwell for a community event, and the guy who fixed my bike is the same guy who clears the fallen trees from the mountain trails I'd traveled the day before. So if you're passing through Marlinton on the Greenbrier River Town, or are in town for any other reason with your bike, swing on by and have them take a look at whatever issues it has that have been bothering you. If it can be fixed quickly, you'll probably be back on the trail sooner than you thought possible, and you'll be helping a bike shop right by the trail as well.

five star experience on the Greenbrier Trail and this shop makes it possible. I call from a…read morethousand miles away. They are flexible to my dates. suggest rental, offer shuttle, and suggest a nice rental cabin. Even breakfast suggestion was good. Just do it.

What an amazing adventure. We rented sit in kayaks for the 7 mile paddle from Indian Draft to…read moreIntervale and it was a BLAST. The tour was guileless, but you're told which way you need to go through different splits and are provided a water proof map. It was such a great time. There are small rapids you'll go through, it's so much fun. If you don't know how to kayak they'll give you a run down, don't worry! You're provided with life jacket, a dry bag and box for you're belongings, and of course, your kayak and paddle. Make sure you bring water and a hat. Oh, and your sense of adventure! We loved viewing the 300 sheer cliff walls and watching all the ducks and geese. It was genuinely such a wonderful time. If we're ever back in the area, we're definitely coming back and kayaking again.

Had a wonderful time kayaking on the Jackson River. All supplies included and didn't have to worry…read moreabout jockeying cars to transport kayaks! Relaxing time on a beautiful river. Husband had a lot of success trout fishing from his kayak. Still not too cold on a warm day for a kayak trip to see the leaves changing their beautiful colors.

Built a bike for me last year. Did a great job. Very pleased with the final product. Have put…read morehundreds of miles on bike with no issues! Thanks Bike Barn for taking on my project bike

Went in right when they open at 9:30 AM on a Saturday to see if my bike could be broken down for…read moretravel. I needed it by the end of the day or by Monday morning as I was moving to another state. I'm assuming the owner refused me immediately saying even though it was slow, that they need more than an entire day! Not sure why they would refuse business especially on something that takes an hour at most. Rude and just poor customer service.

What an awesome experience me and my son had. The gentleman was very helpful and informative on all…read morethe bicycles on the floor and he had the exact style bike I was searching for and gave me a deal I couldn't pass on Thanks again we will be back for future purchases.

What a great experience. Had everything I needed and the service was amazing. Very convenient…read morelocation, couldn't have imagined a better shopping experience.

These guys are awesome and trustworthy!! We drive an extra 40 miles to have them service our bikes…read more:-)

We're in and out. They fixed him up faster than we could even blink…read more Super friendly staff and quick and r fair priced service. We will be back if we need to. Ample parking and spacious even for a walker or wheelchair.

I am a novice biker - the staff was super helpful in explaining the different options of bike…read moremodels and pros / cons of each based on what type of riding I was planning to do. No sales pressure - just tons of information. Helmets available to borrow for taking bikes on a test ride before purchasing. Great variety of accessories. Staff also was very helpful in thinking through options for bike racks so we can get our bikes to the trails! Highly recommend. Glad to have this shop near my town :) (I find it quite lame that there is a 1 star review for this shop that was posted from someone out of state who admittedly has never been to the shop - ummm...what?)

I want to say Trek Bicycle Shop in Blacksburg is the BEST bicycle shop in the history of bicycle…read moreshops! I bought my Trek Verve ebike there and it's an extraordinary bike. They have provided the most amazing service on that bike and also my Canondale road bike. A special shout out to Grayson who has taken care of me repeatedly and has even performed some repairs without even charging me. Do yourself a favor and buy and service every bike you ever own at Trek Bicycle Shop in Blacksburg.. Raymond Ginn