I ran in for some hiking sneakers and they happened to have all the new, best brands. I was…read morepleasantly surprised. Took me a total of 10 minutes and I was on my way to some beautiful waterfalls nearby.

Everything about this place is great! Very affordable as well as for me getting into a hobby…read morestopping by RMA made it to where I could get quality gear without the brand new price tag.

Fantastic bike shop on the edge of downtown Roanoke! They…read moredo a lot to create a bike culture. The gear is fun, from socks to helmets. The bike selections are different from most other area dealers, because they also offer ebikes. A lot of their cycling accessories seems geared toward commuters and making it a cool to ride a bike to work, school or to socialize. An additional fun element is they serve tasty and healthy options, with a caffeinated brew in the morning or an afternoon brewsky in the evening on the way home chillazing on the roof overlooking the city.

Best bike shop in the Greater Roanoke area. Absolutely honest. Best mechanics with decades of…read moreexperience...NOT part time high school students working on your bike. All working there have mountain, gravel, road and racing biking experience. Unlike other shops in town who tell you your bike needs something done to it when it really doesn't, East Coasters NEVER does that. This bike shop is the best of the best!!!

Located on Orange Ave in Roanoke, Virginia, with its main shop in Grandin Village, this bike shop…read moreoffers a wide selection of new and used bikes, as well as the very popular electric bikes, bike parts, biking accessories, such as helmets, wardrobe, backpacks, waterbottles, bike computers, sunglasses, among other bike related items. Besides their bike sales with competitive prices, and complimentary tune-ups after purchase, they also provide quick and efficient bike repairs for various issues, including flat tires and broken hubs. But besides the vast selection of bikes to choose from and efficient service, I was highly impressed by their knowledgeable and friendly staff who offer excellent guidance and attentive service to all who enter their shop. I was able to meet with the person in charge of sales, a young and friendly gentleman with an amiable personality, who has been with Cardinal Bicycle for over five years. He was very helpful in showing me around and explaining their available products and services they currently have available. And I was able to observe him deal with other customers who came in while I was their. One in particular was a gentleman who came in with a beautiful blue bicycle he had bought from there years ago, had sold it, and then after a few years, bought it back from the person he had sold it to. From looking at the bike, I could see why he had missed it. It was amazingly beautiful. He had brought it in for a tune-up, right after having bought it back from the person he had sold it to. I invite you to view my photographs and videos accompanying this review to get a better sense of the place, its merchandise, and even the people which I have mentioned in this review. Roanoke, Virginia, being the Mountain Bike Capital of the East Coast, not only has many local bike lovers, but also many tourists from all over the world who come to visit for the great biking opportunities that this region provides. The region hosts prestigious competitions such as the USA Cycling Endurance Mountain Bike National Championships. It also prides itself of having vast trail networks. Riders have access to hundreds of miles of trails, from the beginner-friendly loops at Explore Park to the technical backcountry singletracks at Cavins Cove. No wonder the International Mountain Bicycling Association gave Virginia's Blue Ridge the rare and prestigious Silver-Level Ride Center status. The bike shop also has a Community Bulletin Board where it has information from places that teach you how to ride a bike for the beginners to future competitions for the advanced. In conclusion I highly recommend this bike shop for all your biking needs and thank all its employees for the exceptional customer service that they provided me with during my visit.

These guys are awesome and trustworthy!! We drive an extra 40 miles to have them service our bikes…read more:-)

I called for information and the phone rang 4 or 5 times then disconnected on the businesses end…read more I called back thinking there may have been a phone issue and I could get through with a second call. The phone was answered unprofessionally with "Roanoke Cycle Sports, last chance." I addressed the unprofessional greeting and was hung up on. I have never posted a review for anything, but this experience certainly has beat any I have ever had as a customer, in all the wrong ways.

Above and beyond service and just a darn good guy. Eric found me broken down on my Yamaha about a…read moremile up the road trying to fix my bike in the parking lot of an auto parts store. He didn't just stop and help me, he asked me to come to his shop and let him look at it. He went to the point of making sure my tires had the right PSI. Eric showed me some tips and trips and gave me knowledge on proper maintenance of my motorcycle to avoid future issues. At the end he didn't even charge me, just wanted me to have a safe trip. Thats customer service.

On 09 04 26 drove to this Shop over 100 mile RT no one there during hours and message on phone FULL?read more

Evan took care of my motorcycle, me, and a previous shop's reputation and stayed professional the…read moreentire time!! He also worked with rider friends of mine to research, determine how to get my one-owner (me) bike (under 40K miles on it) back on the road! I was so undone by the shop that spent multiple parts, multiple orders, and then changing the Dx from wheel/bearing to a probable gear issue! NO WAY! Evan protected the other shop's reputation professionally, never saying anything to take my side against the other shop. Just saying, WE are going to get you back out there and SAFE! I AM IMPRESSED, and it is HARD to impress me! Mill Mountain Motorcycles worked relentlessly with the previous shop, friends of mine who understood the mechanical jargon, and the manufacturer. I was not charged me for any time in research time nor the time with the mfg to make parts issues correct! I am SHOCKED to see these YELP reviews of 1. I saw them when looking up the new number to call him to get my bike serviced this year and probable tire changes. Evan and Mill Mountain Motorcycles gets a 10 rating from me!

After reading several online reviews regarding this Café and Bike Shop, and considering them a bit…read morevague and thus misleading, I decided to visit in person to see for myself what this Bike Shop and Café was all about. While doing so, I discovered that those other reviews were providing lack of information that by doing so weren't doing justice to this extraordinary Café and Bicycle business. I arrived on the Wednesday morning of Christmas Eve, shortly after they had opened. Driving my Lexus through Winborne Street in Grandin Village, I made a turn on the right side of their large size building, and in the back was a relatively large parking lot with complimentary parking for customers of this Bike Shop and Café. Inside their spacious building, I found what I consider to be one of the best and most beautiful specialty stores that I have ever seen in my life. And one of the classiest Café around, with a menu developed with the assistance of the executive chef of the award winning River & Rail Restaurant in the Cristal Spring neighborhood of Roanoke, Virginia. As one enters the clean and elegant establishment, the first thing one notices is the beautiful shiny floors and the gigantic size chainrings ceiling lamps that hang from the black painted ceiling. Next to the large windows are some tables and chairs of the Café. And right in front of the Café counter there is a cozy, comfortable space, conversation Nook, with a rug defining the area, an eclectic combination of furniture including a sofa, a pair of comfortable chairs, and a beautiful wood handmade coffee table. And today it is also adorned with a lighted Christmas tree. Behind this in an open space building is the counter of the Café surrounding the walls of the kitchen. All around the rest of the open space of the building are bicycles and accessories for sale, and in the back, the bicycle Service department. I invite you to view my photographs accompanying this review to get a better sense of the place and the quality of their products and food. There, behind the counter of the very classy Café, I was able to meet the owner of the place who had a very welcoming and elegant personality, a reflection of the establishment itself. He showed me the menu and I ordered the Cardinal Brunch Burrito, that contained chorizo, among other ingredients. And to drink I ordered the Mocha Coffee Smoothie. These out of an exquisite items menu. Everything tasted amazingly delicious, and the generous portions filled me up. The very pleasant ambiance and the warm and friendly, hospitable personality of the owner, created the perfect environment for an extraordinary dining experience.

I had started the great cycle challenge for kids cancer I didn't have a presta valve converter and…read moredidn't know how to use ot. Staff happily showed me exactly what to do and even tho it was only a $2.56 part they treated me like I was there to bitpy a $1000 bike. Love the atmosphere and the collective energy. Kudos to cardinal keep ip the awesome work

Shipped the wrong product and then stopped responding to messages. Poor customer service bordering…read moreon a scam.

Always great service when I have needed it on my Honda Pioneer. They have even done same day…read moreservice which is convenient since I live 35 miles away.

Sent my Ducati in for a simple shifter fix, it come back a month later with a visible coolant leak…read moreon exterior and having compression problems they said they could fix for 5k. Funny thing was it NEVER had a problem with either for years before it was sent there. All this while trash talking my 848 saying I should buy a new bike and not waste my time on the old one. Do yourself a favor and just take ya Ducati to Charlotte and let some real Ducati mechanics handle it.

My experience started when I picked up the phone and decided to call and Pat answered the phone in…read moresales. He answered all my questions and explain the process to me very well. I felt like things were going awesome. I was contacted fairly quickly about my finance application and was impressed with what I was offered. I decided that I would make the 8 Hour drive and purchase my motorcycle from Frontline Eurosport when I arrived at the dealer, I was greeted by name without Pat, even knowing who I was felt like I was in the right place I was able to test drive when other dealers simply wouldn't allow. The test drive along with Pat's knowledge really is what set things apart for me and made my overall decision when I met with Parts for the additional accessories I wanted I was given a nice discount complementary after purchasing a new unit. Nice perk! Chris, the finance manager he really made it all happen and come together at the end getting Parts to be as flexible as possible. Chris was awesome. Had a redhead daughter like my own that I brought with me. I think it's really nice when employers are able to accommodate children being in the workplace when needed! Overall, I had a great experience. I honestly wish the dealership was closer as I really would like to purchase another bike before too long! If ever in the area, please don't hesitate to stop. It was a great experience.

So impressive are these guys, I guarantee you, whatever it is you get from this shop, the…read moremanagement and staff will go completely to the nth degree to please. In the last two years, I've purchased two Spirit treadmills and a home gym by Body Solid from them. The first treadmill was a lemon, but it took awhile to suss it out. Chick Duus, the owner and Tanner Duus, the head of maintenance, completely replaced, from the manufacturer, every single part of the already brand-new treadmill. Unable to get it to work properly, they called Spirit, the manufacturer, who then provided me a brand new treadmill for absolutely nothing. They came to my house, disassembled the old one, piece by piece hauled it out, and piece by piece brought the new one in and assembled it! Same with the Body Solid gym. For all of this labor, I was charged not one penny, and these guys practically lived here in my basement for several months getting all of this together. Be absolutely sure, they are helpful, courteous, willing, capable, knowledgeable and excel in extreme diligence in making sure the customer is happy with whatever they provide! I'd buy anything from them.

This place is a cluster. Unless it all other quick and inexpensive sources have been exhausted,…read moredon't go. If you do choose to go wishing to also buy something used, double check first. The prices are different between new and used with items mixed. It is dark with loud music, on a weekend the parking lot was packed. It is really an all around bad experience.