Terrible ways of doing things. While they may seem to have good customer service, they don't honor…read moretheir tire rotations when you buy tires from them. Brought old car in and asked for the free tire rotation where it's done X number of miles, and the person prescreens you with a question "are you here just for a tire rotation today?" While he inspects the tires, later returns and says he can't because there's a check engine light on - which has nothing to do with rotation of tires, and i had to go elsewhere to rotate the tires. Number of miles already hit for their service, bought tires from them and was in their system, but it's an unscrupulous way to deny you your tire rotation service, and it was the 2nd time that i had a rotation with them, guess the first is to lure you in. Terrible business that doesn't honor rotations when they feel like it, when you get this treatment then you'll know, until then you may think they're good and experts. No, experts and professionals do not act like this. But while they check you in by inspecting your vehicle, they act like they're going to do the included service with your tire rotation, but they ask prescreening questions during the so called chit chat in the beginning. Tire rotations for an old car have nothing to do with a check engine light. They told me come back in maybe a few months we can't do it today until that check engine light is cleared. Big red flag, this business has gone downhill.

What can I say? Thanks much Mr. Al B., Ms. Shell, and Mr. Kelley. The business is solid, the…read morepeople therein are good. What else is there to say? I purchased a set of new tires, an oil change, and a vehicle inspection sticker.

bills Auto best place to take your car or buy a car out in my car for rent with him for a long time…read moreand Todd Tim and the rest of the people in the office will take good care of you

Great service in good timely fashion! Very nice people! I recommend Bills Auto's Sales if you are…read morelooking for service or a vehicle.

Love these guys! Over the years they've performed work on…read moreseveral of my Volvo wagons. Initial consultation is extraordinarily unhurried, patient and through, taking time, above and beyond, for questions, answers, explanations! Work is delivered on time and beautifully competed! Could not have a better experience - with any business! Michael Vick, Roanoke

My Subaru Crosstrek was repaired just like new and the service as always was phenomenal. If you…read moreneed repair for any type of car they are the greatest. They go above and beyond to make sure you are 100% satisfied.

From the owner: - Brightly lit automatic car wash, self-service cleaning bays, and vacuums…read more- Extra large lot for detailing and drying - Cleaning product vending read more... Automatic Car Wash "Touch Free" pressure wash with multiple product and service options. Self Service Cleaning Bays Each brightly lit cleaning bay has a brush and hose with a variety of soap and spray settings. We are equipt for deep cleaning or a quick wrinse. Cleaning Product Vending Tire Shine Leather Protectant Vinyl Protectant Towels (two types) Air Freshener

Called A&D towing because our F250 wouldn't start. They quickly arrived, assessed the problem which…read morewas the starter. Towed us to their shop and got us back on the road within a couple of hours. All this on the day before thanksgiving. Thank you Skylar and everyone else involved. Greatly appreciate your professionalism.

From the owner: Cash for junk cars, accident recovery, fuel delivery, lockouts, private property Towing, parking…read moreenforcement

When I was driving down the expressway in my pearl white Lexus after attending the Grand Reopening…read moreof The Homeplace Restaurant in Catawba, Virginia, I received a signal on my car's dashboard that I was running low on gas. So I started looking for an exit sign with a gas station to get off and fill my tank there. Not long after, I saw an exit sign for different establishments and among them was this Shell Gas Station on Hershberger Rd in NW Roanoke. So I didn't think it twice but put on my right turn blinking lights and got off on the next exit. This Shell Station I found out later is a 24-hour service station offering various fuel types, including Shell V-Power NiTRO+ Premium, alongside a convenience store, Nishi Food Mart 6, and a car wash. It is conveniently located for travelers and provides essential amenities such as Tire Air, Ice, Food Mart, Restrooms, ATM, Virginia Lottery, as well as being able to pay with your Shell app and take advantage of the Shell Fuel Rewards Program for members, thus saving money on your gas fill ups. You were also able purchase some items on sale at great value. After I filled the tank of my Lexus, I went inside the small convenience store to see what they had to offer and document it for this review. I invite you to view my photographs accompanying this review to get a better sense of the place and all the items it has to offer its customers. I went over to a friendly gentleman behind the counter and asked for a copy of my receipt for pump number 6. He kindly printed and gave it to me. Then I walked around amazed at all the merchandise they were able to fit in that small space, many of the items we're used to seeing in convenience stores, as well as beer & wines, Frozen Fantas, cigarettes, and gambling machines, among other things. I was so happy to have found this place right when I needed it most to fill my car's tank with gas, but others, either traveling or commuting to or from work, can also find it very convenient for many other needs or wants, and I highly recommend it.

I had to fill up a rental car prior to returning it and since I get loyalty discounts for using…read moreShell, I was happy to see this one close to the airport. I was able to pay on the app, so it was a very smooth transaction. Prices seemed reasonable. I would say this is a good place to go if you're a Shell member, just be aware of your surroundings as there were some guys hanging out in front and one was acting a little erratically before he just ran out into Hershberger Road without waiting for the light to change or anything. Fortunately he didn't get hit by a car, but that's a pretty busy road!