Christian was the most helpful person I've ever had to work with when renting a car. I was rear…read moreended and came in unexpectedly without an appointment. He had a long line of clients but acknowledge me upon arrival and made me aware that I would be waiting just a few minutes as he processes the people in front of me. Fast forward to drop off, in my experience there is never a dull moment in customer service as he had a client that was let's just say "not a happy camper " but acknowledged that individuals grief while acknowledging me upon my return. He took care of me from beginning to end and would highly recommend him and this particular location. If there were six stars, Christian would get them! Big thanks to Christian for making my rental car experience a smooth and simple one.

I had rented cars from this location before. My Land Rover broke down so I had AAA make arrangement…read moreto get a rental for a day and was planing to extend it from my pocket. I also did go to the location to meet with Peter Brios to make sure I get an suv today at around 2:30 pm. When arrived another gentlemen was there and he knew nothing about my reservation nor was acting as if he wants to help. Meanwhile peter arrived and started helping another person who arrived after me without reservation. While the other employee was explains to me about not having an suv Peter was watching me and said nothing. Very unsatisfactory service. No customer service what so ever!! I would have fired both of them if they'd were my employee on the spot. Bad attitude!! The first time I rented a Tesla from them two weeks ago the car was extremely dirty in and out with no charge left in it

Sterling Tom the GM was great to work with. He was personable and professional. He made sure I was…read moresatisfied and seemed to truly care.

Pickup process was pretty smooth and the staff was polite, but the overall experience was a bit…read moreinconsistent. The car was okay, although not as clean as expected, and there was some waiting during pickup and return. Nothing terrible, but definitely room for improvement with organization and vehicle condition.

It was at one of the hardest trips I had to make . To go up north to bury my sister And E. z Rent A…read moreCar came thru with no hassle. Loved that it was all cash handled and the staff was great. Hope they stay in business . Definitely on the yes list.

I contacted this place supposedly they told me it was a good rental place said their cars was…read morelocated at flint airport with enterprise. Took my info by phone DLN, Email, told me to by a GO2bank card n load money on it to rent car. Called them back they sd card was infectious wouldn't go through tried to get me to buy another card for same amount of $380.00 to redo it. I didn't fall for it I called GO2bank customer service they suspected fraud n is doing an investigation. Man have I been scammed I'm still stuck with no way to get back home.

Great service, no pressure, total professionalism. My car was totaled by car racing down the…read morefreeway with another car. The last thing I wanted to do was buy another car at car dealership. I don't like the haggling, the pressure, the pushiness of a salesperson. They made it so easy and comfortable. Thanks to George and the staff.

This was the absolute worst car buying experience I've ever had…read more Nick and Candace had me totally convinced that I was getting this great car and that Enterprise only sells certified preowned and that they are inspected. Then if they don't pass, they get sent to other used car dealers so they only sell the top of the top. So I trusted Enterprise. I needed to get a new car because my old car was falling apart and would not pass smog. At the time I had horrible credit so I had to finance with a company with high interest rates which I had accepted. But the whole reason I needed a new car was because I couldn't afford large amounts of maintenance and car repairs. Less than a month after getting the car, I had to replace both cabin and engine air filters which ran just under $60. After months of calling and being told, they would call me back and them failing to do so, I finally got a hold of someone and they sent a reimbursement check. But man did they make me practically beg for it. They also told me that I had a one year warranty, which in fact was true, but only powertrain nothing else. Well, surprise surprise 6 months into owning the car, the check engine light goes on. So I take it to a shop that I trust and they found the problem which altogether was about $2400 worth of repairs. The Assurant warranty only covered $1500 of it. So I am out of pocket about $1000 for repairs on the car that I haven't even had six months. On top of that, I had to do a transmission fluid flush, which was just under $300 because it was so gunky. It looked like it hadn't been inspected in a year. When I called back to talk to them about this, they said "you should've gotten the warranty. It would've covered all this." I was told I could add the warranty up to a year after I got the car. When I called to add the warranty they said I had to do it within 90 days after purchase. They said they were going to have the branch manager call me back well surprise surprise it's been 2 weeks and crickets. No call nothing. I'm so fed up at this point that I'm just done. They fooled me once and I will never be buying a car from them again. All I can do now is write this scathing review so hopefully nobody else goes through the same thing as I did.

I've always bought cars from private parties, never a dealership, and I was skeptical of doing so,…read morebut they were extremely professional here. They knew all about the car and were able to answer all my questions. They knew I would want to check everything out in detail and they were extremely forthcoming with all information and history on the car. I was extremely picky and knew exactly what I wanted - they gave me no run around. Very honest. They had an older car I was specifically looking for, hard to find in good condition, but they had gone out of their way to ensure they would only sell cars without problems. My vehicle is immaculate and runs great.

We purchased a car for my son last week from these guys. Very professional service the car was as…read moredescribed. They were very easy to work with. Would recommend them highly. Thank you very much we are very happy

The workers are very friendly and helpful, but I was very upset because I did a reservation at…read more9:00 am about two days before got there but they said there is no car for me to pick up. They told me to come back at 12. We came back to the store because they DID NOT call me back and said there is no car available. It was extremely frustrating. How can you allow me to make a reservation when there is no car available?? I was completely amazed

Had a reservation for 8 this morning got there was told that I couldn't get a car ... please if…read moreyour looking to rent a car do not come here ... I work with uber customer service line is the worst too they said they couldn't help me and pretty much hung up on me ....

Cars Unlimited OC is the best dealership in OC and LA in regard to finding the right car for the…read morebest price. Many thanks to Omar who was extremely kind, helpful and diligent in getting me a great deal that beat out every other dealership I went to. They have an incredible selection of cars and financing options for every budget. They made the buying process fast, easy and followed up with me after to see how everything was going. Thank you so much to Omar and Cars Unlimited OC. You guys are amazing!

I have been waiting for months to make a post, I have a LOT to say...too much legally to say in a…read moreyelp. I do not recommend this place don't recommend even touching a car... and if you do take picture before hand. Bought a 19,000 car that needs 15,000 worth of work and I have the paper work to prove it and before they say anything I proof of the illegal smog I have proof of the mechanic they sent it to (because they knew they knew they bi passed the cat) and I have proof the the illegal smog was coexisting with the mechanic they hired.they will probably sit here and say they "try to help me," but they tried to send me back to the same place that did the illegal smog and the illegal mechanic..... my car is screwed. They try to sell you on a fake warentee it DOESENT cover anything .. if they try to come back to this, I will come back with documentation and screenshots

Manny and Josh were such great help. I had a reservation set up and they had my vehicles ready and…read moreclean. Great customer service and they made the process so easy!! Thank you guys! I will definitely be back!

Horrifying experience!!! I waited and waited and waited! One…read moreemployee at the counter to handle a long line. Each customer takes quite a long time. They need more employees! ***ALSO*** beware! They are not in the digital age yet. ***They only take physical credit cards*** THEY DON'T HAVE APPLE PAY!!!!! I got stranded there and they were of no help... I asked " can I put the $300 (only $350 credit available ) on a credit card and pay the $85 rental fee in cash or with my debit card " NO No accommodation whatsoever and absolutely 0 concern.

Disappointed to find out they don't do the Amex Platinum upgrade didn't even acknowledge it . The…read morereason I came here was to use the perks I got none I'll find a different spot next time

This was an extremely frustrating experience. I tried calling this Hertz location multiple times to…read moreget basic information about renting a car and checking availability, but I could not get anyone at the local branch to answer. Each time I tried to speak with someone directly, the call either went unanswered or felt like it was being disconnected. I understand places get busy, but not being able to reach anyone for simple rental information is unacceptable. Customer service matters, especially when people are relying on transportation. Based on this experience alone, I would rather take my business somewhere that actually makes customers feel valued. There needs to be better accountability for the level of service at this location.