I had rented cars from this location before. My Land Rover broke down so I had AAA make arrangement…read moreto get a rental for a day and was planing to extend it from my pocket. I also did go to the location to meet with Peter Brios to make sure I get an suv today at around 2:30 pm. When arrived another gentlemen was there and he knew nothing about my reservation nor was acting as if he wants to help. Meanwhile peter arrived and started helping another person who arrived after me without reservation. While the other employee was explains to me about not having an suv Peter was watching me and said nothing. Very unsatisfactory service. No customer service what so ever!! I would have fired both of them if they'd were my employee on the spot. Bad attitude!! The first time I rented a Tesla from them two weeks ago the car was extremely dirty in and out with no charge left in it

Beware of this place don't give info instead of take their info…read more I visited for buying a car on Tuesday 9/1/26 and she asked my name and phone number to call back somehow, I am getting many spam calls coming up by my name which I gave my nick name that's why I figured it out.

This was the best customer service I've ever had by far. Chloe helped us out with renting a car…read morewithout an appointment and genuinely cared to make sure we were taken care of. She took the time to explain how the whole process worked and made sure we got the right price for the vehicle we needed. I couldn't be more happy and I'd give it 10 stars if I could. That woman deserves a raise!

I walk into the business…read more "My car is in the shop and I need a rental for the meantime." "Sure, here are our two options." The staff member, Phil, says to me. "Cool, I'll take this one." I respond. "Sounds good. Here's the paperwork." Staff says. "Thanks, I'll return it in three days." I say as I complete the paperwork. "Alright, here are the keys. Drive safe." Fin. That's more or less how the process went with renting a car with Enterprise. It was quick, friendly, and most importantly simple. That's all anyone can ever really ask for. Top tier service, significantly better than another rental car place that will not be named (rhymes with Schmertz). Shout out to Phil. Keep doing what you're doing, my g.

I had a great experience. Great customer service and helped me visit my sister who came in from…read moreArizona . Thank you!!!!

It was at one of the hardest trips I had to make . To go up north to bury my sister And E. z Rent A…read moreCar came thru with no hassle. Loved that it was all cash handled and the staff was great. Hope they stay in business . Definitely on the yes list.

Great service, no pressure, total professionalism. My car was totaled by car racing down the…read morefreeway with another car. The last thing I wanted to do was buy another car at car dealership. I don't like the haggling, the pressure, the pushiness of a salesperson. They made it so easy and comfortable. Thanks to George and the staff.

Ask for Nick!!! I have been using Enterprise Rental for a year and 09/29/26 all changed. Huge shout…read moreout to Enterprise car sales in Orange/Irvine. I was helped by salesman Nick and he was the most knowledgeable, understanding, as well as confident on helping me getting a car i was looking for. Gave me options, no finesse play just straight professional guidance on what i needed. I was able to leave the lot with a beautiful Mitsubishi Outlander 2024. The guidance given was so overwhelming in a good way because i been with many dealerships and all they do is drain you and your money, but not this Car sales in Orange. I am grateful with my decision and looking forward purchasing another car from them soon. Thanks Nick.

I've always bought cars from private parties, never a dealership, and I was skeptical of doing so,…read morebut they were extremely professional here. They knew all about the car and were able to answer all my questions. They knew I would want to check everything out in detail and they were extremely forthcoming with all information and history on the car. I was extremely picky and knew exactly what I wanted - they gave me no run around. Very honest. They had an older car I was specifically looking for, hard to find in good condition, but they had gone out of their way to ensure they would only sell cars without problems. My vehicle is immaculate and runs great.

We purchased a car for my son last week from these guys. Very professional service the car was as…read moredescribed. They were very easy to work with. Would recommend them highly. Thank you very much we are very happy

Deo at Avis on E. La Palma in Anaheim Hills was fantastic! He was incredibly accommodating,…read morefriendly, and professional from start to finish. He truly went above and beyond to make sure everything was taken care of and that I had a great experience. I was at the Land Rover Dealership finalizing my vehicle transaction. Deo checked in with me throughout the process to check in on my transportation needs and reminded me of his business closing times, etc. Exceptional customer service--thank you, Deo!

The workers are very friendly and helpful, but I was very upset because I did a reservation at…read more9:00 am about two days before got there but they said there is no car for me to pick up. They told me to come back at 12. We came back to the store because they DID NOT call me back and said there is no car available. It was extremely frustrating. How can you allow me to make a reservation when there is no car available?? I was completely amazed

Cars Unlimited OC is the best dealership in OC and LA in regard to finding the right car for the…read morebest price. Many thanks to Omar who was extremely kind, helpful and diligent in getting me a great deal that beat out every other dealership I went to. They have an incredible selection of cars and financing options for every budget. They made the buying process fast, easy and followed up with me after to see how everything was going. Thank you so much to Omar and Cars Unlimited OC. You guys are amazing!

Omar made the process go as fast as possible. We went in there to get a car and left with a car we…read moredidn't have the best credit or the most cash on hand and still he made it possible. The car is great seems to have no problems and everything went smoothly, thanks again Omar. Robert

Manny and Josh were such great help. I had a reservation set up and they had my vehicles ready and…read moreclean. Great customer service and they made the process so easy!! Thank you guys! I will definitely be back!

Horrifying experience!!! I waited and waited and waited! One…read moreemployee at the counter to handle a long line. Each customer takes quite a long time. They need more employees! ***ALSO*** beware! They are not in the digital age yet. ***They only take physical credit cards*** THEY DON'T HAVE APPLE PAY!!!!! I got stranded there and they were of no help... I asked " can I put the $300 (only $350 credit available ) on a credit card and pay the $85 rental fee in cash or with my debit card " NO No accommodation whatsoever and absolutely 0 concern.

Matin at the Tustin car rental location was very helpful and such a great person. My reservation…read morewas actually at a different location, but luckily he was able to help me. I was very satisfied with the service. Thank you, Matin

This was an extremely frustrating experience. I tried calling this Hertz location multiple times to…read moreget basic information about renting a car and checking availability, but I could not get anyone at the local branch to answer. Each time I tried to speak with someone directly, the call either went unanswered or felt like it was being disconnected. I understand places get busy, but not being able to reach anyone for simple rental information is unacceptable. Customer service matters, especially when people are relying on transportation. Based on this experience alone, I would rather take my business somewhere that actually makes customers feel valued. There needs to be better accountability for the level of service at this location.