I am traveling and broke a crown while in the Lancaster area. When I met with Dr. Friedlander he…read moreexplained the process to replace it. I told him we were traveling and would only be in the area for two weeks. The staff checked with the lab and they said they were able to have the permanent crown ready in time. Dr. Friedlander removed the broken crown and put the temporary on. The whole process took two hours. I was very satisfied with the service I got and the expertise of the dental staff.

Cliff notes - run far away!!!…read more Went in as a new patient with bad tooth pain. Office staff were okay. Spent their time chatting to each other. One telling the other her hair was really sticky from getting stuff in it while painting. Gross. Dental assistant was kind & did xrays & scan. Dentist came in, asking what was wrong, so explained my toothache. He replied curtly, "You need a root canal" I was surprised as less than a year ago I'd had a very comprehensive exam & crowns, no cavities or root canals were mentioned. I asked if he could tell that from these xrays. His response was, "no, I don't need xrays I go by the symptoms a patient tells me." What??! I should have ran out from Dr Quackers there & then. Sigh. He then blew air on the tooth & tapped on it. Nothing. So he then says,"your issue is you have a crown there & the surface is too flat." I know it is meant to be bumpy, so kind of made sense to me. He got a drill & was grinding at the tooth for a while, no questions as to if I was okay with that, doing fine? Afterwards I commented that the same tooth on the other side was probably the same as it was also a crown. Dr Quackers response, "well that isn't the issue is it, so we're not going to touch that." Okay then. Then a final sweet goodbye from this gem, "now don't chew on that side of your mouth for 6 months, then come back & see me. We'll see how it is going then." I looked at him wondering if he was serious, he was! He said just learn to push the food over to the other side. 36hrs later & I am chewing on the other side of my mouth! I had a cold drink & no issues. Then had a yogurt though & that caused sharp pain that lasted for about 10 minutes. So now I am left to look for another dentist. This time hopefully not as pretentious, haughty or flat! So there goes a few hundred bucks to Mr Quackers. Beware & be aware!!!

DO NOT TRY THIS PRACTICE UNLESS YOU WANT TO BE UPSOLD! I went in for the repair of 1 missing…read moretooth...I know I need other work but my vanity wanted just a fiber flex partial. Dentist kept INSISTING "don't worry we'll Fix it but you need this and this and this and it will get Easier with the 4th and 5th etc. visits....don't you want a nice smile? We can leave this one in and pull this one and in a few months you'll have a perfect smile". I JUST WANTED A REPLACEMENT TOOTH!!! They kept insisting on doing more X-rays even though they had recent ones from Another practice I was at - they said "don't worry they are free - doctor said he would not charge me to do them"! Lets see if he was telling the truth from My insurance! I don't want to wait months to get a smile! I wanted a tooth! 1 TOOTH! I could see I was going to be paying for this doctor's children's private school! Don't go here unless you plan to be conned Into more than you want! You're the boss of your own mouth! Stand up for yourself and OPEN your mouth and tell them what YOU want! They not only lost me ...but my husband will go elsewhere too since they couldn't do ONE TOOTH for me we'll take our money elsewhere!

I went to Dr. Carano and then Dr. Green for years. When Angstat took over I was never notified. I…read morehad to reschedule my last cleaning due to inclement weather, they had nothing in the evenings for 6 months. I get a message months later that they need to reschedule the cleaning and that they don't have hours past 6pm. It entirely unreasonable to cut your hours so people have to take vacation time to get a cleaning. The receptionist was an immature person incapable of explanation as a reasonable adult. If you're going to reduce your hours, the very least you could do is plan ahead and honor the appointments you have and not inconvenience patients. It's clear this practice does not care for its patients. And a good family practice lost in Lancaster.

Went there shortly after office was open with a broken molar. Dr. Kingston very honest...said it…read morecould be fixed but no guarantee if it would last a year or a few days. I wanted it pulled. After x-rays he told me he was not comfortable pulling it bc the way the roots were just in case something went wrong. Appreciated his honesty. The office set me up with the oral surgeon I asked for to pull tooth. So glad he accepts my new insurance and am looking forward to going back...not something normally said about going to a dentist.

I have been a patient at Healthy Smiles since October, 2011. In the past, I have had an extremely…read moredifficult time dealing with dentistry, ie, I don't like pain and I don't like going to the dentist. After seeing an ad, I decided to call and schedule an appointment. I am so glad I did! They have an extremely compassionate workplace that makes the patient very relaxed and welcome. My hygienist, Leah, has been an absolute dream and makes me very comfortable and relaxed, even at time I would normally have been panicked. I now enjoy going to the dentist and my smile is brighter than it has ever been. If you are phobic about dentists, please give this place a try.

Highly recommended. Ann Marie is an excellent dental hygienist -- meticulous in her thoroughness…read moreand care.

My Dentist Dr. Allison is wonderful. I have been seeing him for almost 15 years. Lots of changes to…read morethe practice since its been sold. I have a history with them and I've never required any major dental work . I traveled there recently for my scheduled cleaning. I was pressured to get xrays and so after traveling 40 minutes to this appointment I left without a cleaning because the office manager refused my request to forgo the x-rays for health reasons . I had called her the week before and left a voice message asking her to call me back because I wanted to speak to her about this very subject. She never returned my call and so when I showed up for my cleaning appointment I was simply told that unless I got the x-rays they would not clean my teeth so I asked if I should leave ( i was in the chair) . It was suggested that there was nothing they could do for me without the x-rays other than let my dentist look at my teeth . Her reasoning was liability and it just left me feeling like she was more interested and concerned about protecting the staff then she was concerned about my specific health concerns and unique needs as a patient regarding unnecessary exposure. Still love Dr. Allison! He is the best! I just never thought it would end this way, and all because I wanted to have my teeth cleaned without exposure to an xray.He was always compassionate and never pushy. The old office manager Chris was the same. She actually cared about you. You don't get that anymore with this practice. Its all about them. I wont return and I will miss my Dentist. Thank you Dr. Allison for the years of professional care and Excellence! You will be missed

The level of incompetence in this practice was disappointing to say the least…read more They determined that a procedure was needed, which I agreed, however due to billing they needed to submit to my insurance to see how much they would be paid, first, even though this procedure did not require pre-authorization and they were In Network at the time. X-rays only in this visit and I was not able to get my teeth cleaned, the reason I went in the first place. One month, two, three months go by and after multiple calls to check status with them where I was told to "just continue to wait", I called my insurance company. First of all, they had not submitted any of the paperwork accurately for this confirmation of financial payment they require prior to providing the service. Second of all, by this time they had dropped from my insurance network (receptionist wasn't aware, I had to inform her) so I was unable to even go to get my teeth cleaned, which is all I had wanted from the start. Nice people, but that's about it. With the number of dentists in this city/other options, I would not recommend at all.

Dr. Cooper and his staff have always been extremely thorough in their dental exams and care. Their…read moreteam has never steered me wrong in getting the necessary work done, and has saved me from getting thousands of dollars of work done that other dental "experts" claimed I needed. Will never go to another dental practice in the area!

Great dentist, great staff! Pure high quality and friendly attention to detail. Never seen a…read morebetter run dental practice.

The staff is the absolute best! Dr. Creisher is spot on. Dental work has always been a thing, who…read morewants to go to a dentist, but after COVID delayed my regular care I couldn't wait to return. Their COVID precautions and new equipment for aerosol particle maintenance were spot on, and while likely adding increased stress, you would never see it on their faces or in their interactions. Definitely recommend!

I have been going to Black & Black Dental for over 3 years now. I can not say enough good things…read moreabout the proctice and the office staff. Everyone is very courteous and professional. I always get all my questions answered and scheduling an appointment is a breeze. They even call you if there was a cancelation in case you would like to move your appointment up. All fillings and cleanings have been top notch. Thank you Dr. John and all your staff for a wonderful place to have your dental needs satisfied.

I moved to Lancaster County in 1969 and continued my association with my dentist who had an office…read morein Red Lion, PA. He was very good, however, going to retire soon. I had been with him for many years so it was hard for me to think of moving on to another dental practice. As luck would have it, I had to find a dentist quickly and asked my coworkers for suggestions. Dr. John Black was suggested to me by my supervisor. The doctor had a small practice but what a comfort to find it very welcoming. I have been with this practice ever since and now have the pleasure of having the son of the former dentist taking care of my dental health. I am more than pleased with my dental care, with my dentist, and with his staff. The practice has grown since my first visit, however, their competency of caring for patients is always in evidence and their courtesy has never wavered since my first visit. As for me, I would heartily recommend this practice to anyone in need of a great dentist, a great dental hygienist, and/or a great staff that puts everyone at ease. One very content patient, Darlene

The dentist and the hygienist were both very nice. The front desk lady was exceptionally rude. I…read morewill not being returning and will not recommend this office to anyone.

Dr. Leach has been my dentist now for three years. Dr. Leach is very kind and gentle never pushy…read more His staff is excellent. They work with my insurance which is great. Office is always nice and clean. Great family dentist. Would highly recommend.