Watch how your billing goes! I was charged in full by Dr. Christman's office and my insurance has…read moresent them multiple payments since July. Here it is, October, and I have received no payments for the monies that I had already paid in full. To top it off, the insurance company has stated that they have a contract with this office and they should have deducted the amount rather than charged me in full to begin with. Looks like I'll be going to small claims to get my money. Aside from the sketchy billing department, I was treated by a young dental hygienist who was no where near as gentle as the lady they had 2 years ago, They had to give me extra local anesthesia the first quadrant yet when they did the next round a week later they decided to not bother with the extra anesthesia when they already knew I required more. I was jumping around like a fish with every poke. Fun times.

I was referred by my dentist for one procedure (gum graft buccal) and I had the choice of 2…read moredifferent periodontists. Dr. Christman's office had the first opening months later. After an examination, Dr. Christman told me that I needed 2 different procedures - the one diagnosed by my family dentist and another procedure on top of it. I was very nervous and decided to get a second opinion. When I went to a dentist for the second opinion, he was very angry and said that I didn't need the second procedure that the tooth wasn't bad enough to require another procedure. I was very upset and cancelled everything with this group and went to another periodontist who completed only the needed surgery. They did forward all my records to the second dentist.

I am from out of town and this office went ABOVE AND BEYOND to help me with a dental emergency…read moredespite being super busy before the holidays. Dr Ni is awesome and explains things very clearly

Great Experience as a new patient @Lanco! Shelly was amazing and caring. She even texted me…read moreafterwards to check in with me. Probably the best dental experience I have had hands down!!! Only thing is I wish they were an in network provider for United Concordia dental, I had to pay out of pocket. Otherwise 5 star experience!

Truly a 5-star office. Dr Gibson is very gentle so it's not hard to feel relaxed and comfortable…read more Mandie and Danielle are super nice and helpful with all of the insurance etc.

This is no longer Loeffler & Pitt dental. Sad for us, it was time for them to retire as we all do…read moreeventually. My whole family, including my parents were patients of theirs for 30 yrs. We had moved from Lancaster for 7 years, now permanently back. When I made an appointment to re-establish care, I was not told of their retirement plans and that the business was being sold, until I arrived for the appointment last February. Shocking was to say the least. I had to check to even see if I was in the right building. Not much of a problem with the new hygienist (still wasn't L & P quality) but I had to return as I knew I had a filling that needed to be replaced. This is when it got ugly. No introductions were made, half the time I didn't even know what was happening as nothing was explained, it was just done, by a dental assistant, not the dentist. She called Dr. Pandit in to look at it and he says it's fine. I finally ask for a mirror and almost passed out--the tooth she worked on was now lower than the tooth next to it. These are my bottom front teeth. Dr. Pandit said that that didn't matter because when you close your mouth you don't see the lower front teeth. Are you kidding me?! Oh yes, he didn't even want to refill the porcelain filling to begin with because "it's on the back of your tooth, no one will see it and those fillings don't last long". I had mine for over 50 yrs. The back of the tooth is still rough, and now he saws down the tooth without the filling trying to level them up. Well after seeing what he did in the mirror (which I was never offered, gee I wonder why) he's now ground down the two teeth into a v shape in the middle. That's when I took off my bib and started to get up. Dr. Pandit suggested I go to a cosmetic dentist or orthodontist to fix his mess. Really?? What a pity that a wonderful practice that I referred several people to over the years, is sadly no more. Don't use this practice, they are horrible.

I used to be terrified of going to the dentist because of bad experiences when I was younger. Dr…read more Pitt and his amazing staff have taken that fear away. I have had fillings, a crown, and various other dental work done here and all with the care and kindness needed for a scary visit to the dentist. All the staff is great, but Wendy, Sue, and Rose always go the extra mile. Wish I could give more than 5 stars!!!

The office manager and powers that be discriminate against the disabled! Yes, you read that…read morecorrectly. I have a chronic illness that rarely affords me the 24 hour rescheduling/ cancellation notice they require. I was told I can no longer make appointments, but I should call "When you're having a good day and we will see if we can fit you in". Dr. Pelle made them apolgize so they got even! The next time I missed an appointment they charged me $75! Seventy-five dollars because I was too I'll to keep my appointment. Clearly money is more important than a disabled patient. In the 28 years I've been sick I have never been so humiliated by any service provider. Dr. Pelle is wonderful, and the only reason my husband and I continued to go there. But we've had enough. Wish he'd join a different practice.

A wonderful dentist! I am so grateful for Dr. Rheault and his staff. Last week my back tooth…read morebegan to hurt. I hoped it would go away but within 48 hours I was in excruciating pain. I called Dr. Rheault's office and was told to come right in. My tooth was exceedingly tender to touch but Dr. Rheault could not have been more gentle. He walked me through each step of what he was going to do so I knew what to expect. After carefully numbing me he was able to examine the area, take x-rays and adjust my bite. He recommended a root canal which was exactly what I needed. Once the prescribed treatment was complete I was pain free. I give Dr. Rheault my highest recommendation for his compassion and his skill. Thank you for helping me! If you are looking for a terrific dentist, go see Dr. Rheault!