Steve and the team are incredible! If you're looking to buy a new vehicle they are the place to go…read more if they don't have the specific car you are looking for on the lot, they will find it for you at a great price. I also take my cars to Nationwide for service and they always exceed expectations, no matter what the symptoms are they figure it out in a reasonable amount of time and for a great price

I am writing this review to warn others about my very disappointing experience with Nationwide Auto…read moreGroup in East Windsor, NJ. Last week, I called and made an appointment to have an energy chain link installed in my van. I explained clearly that I would be traveling from New York, about 80 miles, and I spoke with Rigo, who assured me they had handled this type of work many times before. When I arrived for the appointment, I handed over the van on time and spoke directly with the mechanic to make sure he understood what needed to be installed and how. Right away, I felt concerned because he did not seem familiar with the job. Still, I trusted them because I had been told they could handle the work. After about an hour, the mechanic could not locate the electric plug. My sister had to show him where it was, which made me even more surprised and concerned. If they had done this type of work many times before, I expected the mechanic to be more familiar with the process. After several more hours, nothing meaningful was completed. I was told they were calling someone else to help guide them, but still nothing was resolved. After waiting around five hours, I was finally told that the part I brought would not work and that they would have to order another part. I was willing to leave a deposit for the correct part, but then I was given a bill charging approximately $508 for diagnostic fees. I was shocked. I was not clearly informed upfront about this diagnostic charge, and after waiting so long with no repair completed, I felt this was completely unfair. In my opinion, the shop should have been honest from the beginning if they did not have the right experience or mechanic available for this type of work. Instead, I drove a long distance, waited for hours, left with the van still not fixed, and then was presented with a large diagnostic bill. The owner came across as a smooth talker, but based on my experience, I did not feel treated fairly or professionally. Overall, this was an awful experience. I would not recommend this dealership or repair shop. Anyone considering using them should be very careful and ask for all charges in writing upfront before leaving a vehicle there.

This dealer change Carfax on the car we bought. It comes up completely different trim model. Also…read moresold us warranty worth $7000 dollars. Never disclosed any details. Never provide us with paperwork after the deal was done! We don't know what was added after the papers were signed! We refused to take possession of the car. The dealer illegally dropped the car at our residents and left it at the end of the street, with keys and paperwork. Stay away from these liars and crooks! Be aware!

HORRIBLE... We went for a test drive for a mini. First no parking. 2nd the salesman is schmoozing…read moreus with questions and small talk. 3rd salesman gives us their warranty and benefits... mind you we haven't even seen vehicle yet. All vehicles are in back like a salvage yard. We look at the mini and the roof is completely scratched and salesman says well it is used. Then changed to well we can buffer out. Get into vehicle and gas says 6. We tell our salesmen we need gas and he's like you got 25 miles after that goes. Well we went 6/10 of a mile and thankfully turned into a strip mall because we ran out of gas. We call the dealership and they were like oh ok we will get someone. 40 minutes later our salesman calls to see if there's a problem.. yea your dealership has left us in the cold for 40 minutes. He says ok we'll get someone to you. 15 minutes more and we have gas. We drop off vehicle and say have a good night. We get a phone call and multiple texts that we still have keys. No sir you never gave them to us. Texts continue so we turn around and mind you we are 1.5 hours from home. Husband goes to vehicle and it starts hence keys inside. Salesman comes out like yo man you sure they're not in your pocket. My husband is seething at this point and walks far enough away and says now start it. Bingo it starts keys are in vehicle salesman lost them there since he never gave them to us. We drive off. If I could do 0 stars I would.

I've been here a couple times for a recall service and a multi-point inspection…read more As far as service shops go (and especially service shops at dealerships), this place is as good as it gets. The team here is quick and direct. Both times I booked an appointment for first thing in the morning. They had my paperwork ready when I arrived, took the keys and got to work. I waited in the lobby and even brought some work with me anticipating I'd be there a while (they seem to have reliable internet and coffee). I waited at most 90 minutes both times. No upselling, no surprises. They provided what I came in for, made suggestions on things to keep an eye on and let me leave. Wish more shops were like this one.

purchased a vehicle from Haldeman Ford of East Windsor for $7,000. Less than 14 hours after driving…read moreit off the lot, the vehicle suffered a major mechanical failure. I returned it to the dealership by 3:00 PM the very next day. The most shocking part? When I arrived with a witness (a Vice President at a major firm), a dealership employee admitted, "It must be the spark plug again." This proves they were aware of a recurring defect and chose to sell the car without disclosing it. I now have a professional repair estimate for over $9,000--which is more than the car is even worth. Despite the car failing almost immediately, management refused to issue a refund or take the car back when I begged them within the first 7 days. I am currently displaced from my home due to flooding and navigating a medical crisis, yet this dealership has left me financially stranded with a $7,000 "paperweight."

Now with several visits for our 2 vehicles, can't say enough about Steve Polotti Service Manager…read moreand his team, Steve continues to be helpful recently working with my Warranty to cover an issue. Kudos to Breyanna Hearst also for her outstanding customer service.

I had a horrible experience with Alamo Finance in Texas regarding my cargo van financed through New…read moreJersey Auto Lending, SJR Sansone JR 66 Nissan, Sansone JR'S Windsor Nissan. My vehicle was repossessed even though I was only 12 days past due on one payment. The situation was caused mainly because the dealership has failed to provide me with a permanent tag for almost 11 months an I still didn't receive a tag. It was always an excuse why I didn't have my permanent tags. Every month I've had to keep getting temporary tags and paying extra filing fees out my pocket to a company for business compliance called Gigsafe just to keep my work vehicle active and updated in their systems to keep it on the road, which caused delays in my income and payments every month. On top of that, the customer service was extremely disrespectful and unprofessional. Representatives talked to me any kind of way instead of trying to understand the situation or work out a solution. There was no compassion, no communication, and no willingness to help despite the ongoing tag issue not being my fault. I rely on my cargo van for work and supporting my family, and the way this was handled was completely unfair. I strongly disagree with recommending them to anyone that's considering them for financing.

Very honest treatment. Did what was requested and didn't try to upsell me with something else.read more

First of all the manager Craig was a smart real nice guy. Made me feel so welcome and a really nice…read moreguy. Works so hard this place is a very busy and he is just wonderful calm cool and collected! Definitely knows his stuff! Saw the owner pop in for a second and just had to tell him what a nice guy Craig is. They now will be my new place to go for my car.

Oil change $88 for my Lexus RX. Was able to be seen right away and the whole process took ~40 mins…read more Paying in cash saves you 3.5% transaction fee. They don't do body work; used to.

Came in and got a quick estimate. Staff explained everything and made suggestions. Quick service…read moreand good prices. Staff is friendly.

I spoke with Razz yesterday morning and he had availability to help me with the roof of my car the…read moresame day. Champagne exploded on the entire roof and he was able to get all the stains out. I was able to watch tv in the waiting room while they worked on my car. Thank you so much Razz!!!!

The guy is a bottom feeder. He posted a car for sale without even having it properly checked or…read moreserviced beforehand, knowing my son was driving over three hours away with my other son -- with gas prices the way they are and both of them taking time off work. When my son got there, the issues started immediately. First, the listing photos were clearly taken at angles that hid major cosmetic damage. There were extreme scratches down one side of the car, a dent on the roof, and another scrape on the back that were not clearly shown in the pictures at all. Then my son got into the car and a warning light came on saying the power steering system had failed. The seller himself couldn't even reverse the car out of the parking spot. Instead of handling the situation professionally, he had my sons follow him on the highway to another garage just to diagnose the issue, only to then say it would take two hours or more to fix the problem. After they drove all that way and took time off work, he still wouldn't budge on the price or make any effort to accommodate them. No accountability, no professionalism, and no respect for other people's time. Do yourself a favor and don't buy from this guy.