I must say Ashley at the front desk was very helpful with my oil change today.i purchased a used car over the weekend and I had a warranty for a free oil change and at first the company denied it .but she spent time for me to make sure I didn't have to pay for the oil change.i did have a bad experience a few years ago at car x in Altoona but her customer service made me think otherwise of car x .thank u so much for great customer service and also thank u to the mechanic that did the oil change:) i will be bringing my 2025 elentra back to 14 st car x for any work i need in the future on all my cars:) thank u Ashley for being great . Mike and Amy read more

if the reviews were not bad enough then you can take into consideration my experience. I pulled up to Car X to get an inspection that is advertised free at this loca to on and company. my flexing pipe was needed replaced so I wanted a quote on it to see how much it would cost. these guys charged me $1300 for flexing pipes and labor which is actually insane. I know I'm a girl but flexxing pipe that costs half my kidney should not be legal. that's not even the worst part. I then proceeded to tell them that I didn't want any service from them. I was then threatened to pay them at least for the inspection. which I did not allow them to do to me. and when they saw how defensive I was, they said "well then I'm sorry for what I'm about to do right now" SPRINTS towards my car. which I think was a method to startle me and get me to pay them. I then called the police because they didn't want to give me my keys or my car and there is no reason for a customer to be treated like this. the police told me that I was good to leave without being forced to get service. if this your sign to not go here do not. unless your a billionare and can afford to fix you're whole car here. read more

Amazing service! Would go there again, everyone was super friendly and got everything done in a timely manner.

My truck broke down in front of car x it wasn't where I was trying to take it but they said they could repair it and have it ready the next day I was surprised because it was a electrical issue that I've been trying to solve for 3 days now not only did they fix it they repaired my exhaust leak and rear lamp during this time I had two other people that said they had a Good experience with them as well so my hat's off to Tom and his team in there Great work guys thank you very much. read more

120 for oil change. Supposed to do tire rotation and a check of overall car. Absolutely did not rotate tires and couldn't give me a straight answer on which tire was low (tire sensor kept saying front tire but was incorrect) also asked me when tires were last rotated hope 2.5 months ago when y'all changed my oil. I drive over 100 miles a day so need frequent oil changes. read more

Dont take your car here. If your warranty only covers certain places, go to a different car x. They botched a simple spark plug job. Had my car for 3 more days and said Chevy had to come reset the emc and expected me to believe the new codes coming up were unrelated to the spark plugs they messed up. After I was able to pick my keys up late saturday (they had since tuesday) I needed documentation to turn in so I could get reimbursed for the rental and lyfts totaling 200. They flat out refused to give me any papers saying the dates they had my car. They did not charge me or the warranty company for anything after the spark plugs. So you want me to believe they paid for chevy to come out there 2 times​ out of the kindness of their hearts? No. They couldn't charge the warranty because the spark plugs were the only code until they touched it. They acted as if I should be grateful for the work they did at no cost to me when it was the incompetent people who work there that lack the most basic mechanic skills that caused all of this to happen. I work full time overnights and have kids to take to school every day. These people are the worst of the worst. The reason mechanics and repair shops get a bad reputation. Dont go here. read more

Car-X - Car x - Tires Near Me - Des Moines, Iowa

I brought my car in because I had a tire with a slow leak. They were able to get me in same day and were great about communicating with me about progress and when my repair was finished. Patching my tire (twice, because my tire wouldn't behave) only cost me $30, which I found very reasonable. Would recommend! read more

The people are great, the shop is clean, but $124.03 for a simple oil change is outrageous! That price includes a $15 discount! Thanks but no thanks, I'll take my business elsewhere. read more

My roommate and I were driving to Oregon from Wisconsin when my car stopped accelerating on the highway. We managed to get the car to Car-X where they immediately helped and fit us into their schedule. They worked super hard to find the parts in town and managed to fix my car the same day. Additionally, the staff was super friendly and explained the whole process to us, especially Nicole and the other girl at the front. So thankful we stumped upon this shop! read more

Short Version: Great shop. Great people. Honest and friendly. Highly recommended! Long Version: A friend recommended this place to me. Had my car inspected here b/c I'm coming up on 200,000 miles. Was trying to figure out if I should keep my old vehicle and do repairs or buy a newer car. Mark went through and showed me everything that was in need of service. He gave me a price breakdown for each repair, but didn't pressure me at all to do anything. Inspection was FREE. I've done my own work on my car for years, but no longer have time to do things on my own. So, with that, I was able to confirm everything he was telling me was true. Honest, no BS, up front price breakdown. Couldn't ask for anything better. Thanks again guys! read more

We were struggling with a minor repair in a cross country family road trip. Car X fit us in, and got us up and running in no time at all! Thank you! Very friendly and a clean waiting room/bathroom! Excellent!!!! read more

I know that I can always count on the CarX man. They have done it again (which is consistent for each of my visits) - I have been a customer for approx 20 years. They do their best to get me in when it accommodates my schedule. They are trustworthy & honest. I always feel welcome when I arrive. The estimates are spot on if something else is discovered while working on the vehicle they promptly let you know and advise on how to proceed based on the issue. I have never felt pressured to complete any repair work. I highly recommend this location. They are my "Go To" mechanics. read more

I've gone to this CarX location a few times to get a few things fixed in the cars I've had but this last time I really feel like I've been ripped off. I'm not sure if it's because I'm a female or what but I feel disrespected. I ended paying almost $700 for front wheel bearings and an alignment when I was originally quoted around $500. It's already hard enough especially for a young lady to find a trusting mechanic so when I get ripped off I feel like I can't trust anywhere I go. I just wanna find a shop that is fair on pricing and works to actually get down to the root of the problem. I will be telling people who needs car repairs to not come to this location. read more

Took a car in for a family member for an oil change. Mind you this family member takes multiply cars to this location on NE 14th. Oil change came to $71.00!!! Family member told me when I showed him the receipt that he normally pays $39 every time without a coupon. What a RIP-OFF. He will take his business someplace else. read more

I have a Subaru, so getting the right tire when you only need one can be tough. I came here back in October and these guys had what I needed and provided incredible service. Can't say enough nice things about the guy running the place that Saturday. Service was quick and affordable. Car is doing great. I'll definitely go back. read more

I'm a frequent flyer here at NE 14th Street. I'm always swapping cars and these guys always take great care of me! Kevin is always upfront with me and always helps me make the best decision. The mechanics are beyond helpful and do excellent work. I've been with them for a couple years now and will always recommend them! read more

These guys are my trusted go to mechanics and auto instillation service guys. Never done me wrong, fast and easy service with personality, options galore.... I can't say enough how much I appreciate all of them helping me out. Mark the service advisor that helped me is probably the greatest find in Des Moines. read more

Best place I've ever been for my cars. I've used them for over 10 years and won't go anywhere else! Always at my service when I'm in a jam or my door falls off my car like it did this past weekend! They came to me to help me fix it! Great job, great service, honest, and hard working. KellyJo Ver Steeg read more

I have had this Car-X work on my car twice, and both times have been very impressed with their service. The manager, David Shepp has gone out of his way to help me out and both times I was pleasantly surprised by the cost of service. He did not try to "upsell" me with things I did not need. Instead, he just explained very clearly what work would be done and what I could expect. I haven't been treated with this much respect EVER in a repair situation. I highly recommend this shop! read more

Excellent service and very clean and organized business. Treat you like family and are very honest people. I recommended this NE 14th St location to all my family and friends. read more

Car-X is the only place in Dsm that I will ever take my vehicles. The Manager and all the technicians were very friendly and informative. I have never had a problem with my car since I have been going to them. I will never go anywhere else. I also send all my family and friends to them. Keep up the good work guys!!! read more

Was sceptical about takin my truck anywhere other then my garage but didnt have time so i went to closest place and crossed fingures. From time i walked in door i have nothing bad to say. Was greated quickly , i explained the problems, and they were able to get me in right away was givin a ride home and told when it was done theyd call and pick me up. 2 hrs later we Got back to Car x and everything was fixed and was told if any problems let them know. I got a check up call from them bout a week later (i was very suprised) and i explained to him that I felt as tho it was pullin to the left and he said to bring it in and theyd "look at it" i thought great more money. When i had the time about 2 weeks later i stopped in. The manager told me hed get me right in. Waited a short while and my truck went back up and was asked everything i thought it was doin and then the mechanic said hed seee what he could do for it. When finished he explained everything he had done thoroughly and asked if i had questions. And even gave me a print out showing exact specs of my alignment so we could work on another try if neccessary. It wasnt. All in all very happy with the service. Every aspect was professional and i will bring my vehicles there when i cant do it myself. Would recommend to friends and family. Thank you to the guys that work there. Five stars. Oh and there was no charge for the second visit. read more