Cannot say enough how much I appreciate CB Grimes! They were so great to work with. My car is…read morerunning better than when I bought it, and they walked me through the process beginning to end. I never felt like I was in the dark about anything and they made sure to discuss everything with me before moving forward with repairs, and I knew exactly how much I'd be paying when I picked my car up.

All said & done, they didn't charge for each repeated visit. & on the last visit they replaced…read morefactory bolts, as a courtesy. So all in all, I'm satisfied as the car's alignment once again feels right. Over the top courtesy, but i'd like to see a little more attention to detail on the work side in vehicles. And possibly making a deal with a car wash place & give a courtesy wash out if something needed correction.

Had our car in for an alternator, drove it about 10days and the replacement alternator crapped out…read more They towed it found alternator had gone bad stood behind the repair got us back on road in day and 1/2, no charge. So not too shabby,

The guys are always helpful with any problem we have with our older vehicles. Sometimes they have…read moreto actively search for our parts to keep us going. Great place to take your vehicles.

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!

No one likes having to get car work done.. But it's a fact of life. Both vehicles were in need of…read moreoil changes and a good check up before the winter blues hit! Friends recently suggested Drake Garage, so I thought why not! I made an appointment for both cars, drop one pick one up, kinda thing! Got in a couple days after I called. Naturally the next morning, I was traveling to Iowa City and my car didn't start. I jumped it and away I went! Got to Iowa City tried to start it again.. No dice, got a jump and just kept it running, it made it home and I dropped it off at Drake Garage for the night dropped the keys in the slot and left a note! The guys at Drake Garage, checked out the car front to back and gave me a call with the damage! Yep I needed a new battery, some filters, fixed my broken seat belt and did the oil change! They let me know what was needed to be fixed now and what could wait. I loved the honesty! Took care of the car and I then I switched it out for my other car! That one just needed an oil change, thankfully! Anyway they went over all the costs with me, and walked me through everything! I dug that! They were always super professional both over the phone and in person! And one of the guys commented on my Vikings hat and said he was a fan too, so we had a nice Vikes bond! In other words I will keep my cars coming here for all future work and hopefully I can make it all the way to the next Vikings season before they need that work!

I had a terrible experience with Drake Garage. I was referred by a community member who thought…read morethey were trustworthy, but they treated me very unfairly and completely ripped me off. I was told the work on my car would cost $500. I left the car with them, and it sat in their garage for a week with no updates. Then suddenly, they said I would have to pay $2,100. Two days later, they changed the price again to $2,700. The next day, they said they would give me a 10% "first-time discount" and finally charged me $2,500. All of this was for just fixing the AC. To make it worse, they broke my front bumper in the process. When I asked them to fix it, they didn't take responsibility--instead, they called the police on me. The owner was very rude and unprofessional. I strongly believe they took advantage of me because I am a refugee and not fluent in English. This place is dishonest and abusive. I regret ever trusting them and will make sure no one else from my community makes the same mistake.

I've been to this shop twice. They replaced a major part on my brakes that I knew would be…read moreexpensive. Can't blame them for that. Also had a drain and fill on front rear differentials transmission and transfer case. Charged a comparable rate to other garages. Everything's been good so far

Absolutely wonderful experience! Everyone I spoke to was professional, kind, and friendly, and I…read moreabsolutely love that they take pictures and send a full write up for their inspections. I will be returning, and I'm encouraging my friends to do the same!

I purchased a new car from Toyota of Des Moines. They went above-and-beyond to find the exact…read moreSequoia I wanted. They gave me a good deal on it, had it ready for me exactly when I wanted to pick it up, answered all my questions at the time, and are still available to support me after the purchase. I shopped at three other dealership before contacting this dealership. I can honestly say their customer service is WAY beyond what any other dealership offered, and their price was lower. I'd highly recommend shopping for a car here. And that is from a woman who HATES the entire car buying process.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

J&K Auto is the exact reason I support local businesses…read more They are honest, fair, and have integrity. I know Kim, John, Ed, and Rick by name and they know me. That type of personal interaction strengthens communities. It is a great business they run at J&K. Tom and Mary Kelly Johnston, IA

Always helpful, understanding and great to work with! One of the most honest businesses around!read more

I took my car to this place to get a new alternator put in. Immediately after picking it up, the…read morecar began driving abnormally. After about a mile I stopped at a stoplight, the vehicle started vibrating heavily when idling as well as making a deep grinding/moaning noise, and the steering wheel began vibrating as well. I immediately turned around and went back to the business. I explained exactly what was happening and was told that replacing an alternator would not cause those symptoms and rather than inspecting the vehicle or addressing my concerns, I was told to take it somewhere else. I then drove directly to Bob Brown Chevrolet, where I was informed that there was definitely something wrong with the vehicle, although they were unable to perform a full diagnosis until a later appointment. My vehicle was operating normally before the alternator replacement and developed severe vibration and grinding noises immediately afterward. am extremely disappointed with how my concerns were handled. When a customer returns within minutes of a repair reporting a serious issue, I would expect the shop to investigate rather than dismiss the complaint. I will update this review once I receive the dealership's diagnosis and repair findings. The Following is what AI told me when I put in my exact symptoms: "Your new alternator or its installation has a major issue. A loose mounting bolt, a misaligned or over-tightened serpentine belt, a bad pulley, or a defective new part is causing the severe vibration and grinding noise when you stop. Stop driving the car immediately to prevent damage or a breakdown. What to Check Right Now The Belt: The serpentine belt may be slipping, misaligned on the new pulley, or riding off-track. The Bolts: The mechanic might have left an alternator mounting bolt loose, causing the whole unit to shake against the engine block The Pulley: A defective or incorrect pulley on the new alternator can grind or bind up." Call the shop that installed the part right away. Tell them the car vibrates and grinds only after they replaced the alternator. Ask them to tow the car or fix it under their workmanship warranty. Do not drive it back if the grinding is severe" I will see them in court for the cost to fix their incompetent sloppy work and the stupidity not to know the systems of an alternator install issue and letting me drive the car to possibly cause damage to my car.

Let me begin by saying I love my Infinity. But, I have no confidence that the local retail…read moredealership cares about anything other than their profits and squeezing money from their customers. that's why I have relied on Tuffy's, now Brakes Plus for my car maintenance. Whether Adam at the front desk or Jason a service technician, and others whose names I can't remember, I always get prompt service, explanations of issues and cost estimates in language I understand. If there are choices for addressing a problem, they always take the time to lay out options. and never have I had to bring back my car a second time. for sure, have I felt Brakes Plus Clive was trying to add service to increase their bottom line. Fair, knowledgeable, affirdable service.